Important safety information for Apple Vision Pro

Children. Apple Vision Pro is designed to fit and be used by individuals 13 years of age and older, and should not be used by children under the age of 13. Children aged 13 years and older should be supervised by an adult while using Apple Vision Pro.

Not a medical device. Apple Vision Pro is not a medical device. Consult your healthcare provider before making any decisions related to your health.

Medical conditions. If you are at risk for falls or seizures, or have a serious medical condition such as a heart condition, consult your doctor prior to using Apple Vision Pro. If you are pregnant or have a pre-existing medical condition, such as migraine headaches, an eye or vision condition, an inner ear condition or a psychological condition, be aware that using Apple Vision Pro or certain experiences may aggravate your symptoms, or increase the risk of injury or discomfort. If you experience symptoms that may be related to pregnancy or a medical condition, discontinue using the device and consult your doctor before resuming wear.

Conditions. Apple Vision Pro won’t detect all obstacles or conditions. Be aware of furniture and other obstacles, pets and children before using the device while standing or moving. Clear any obstacles if necessary. Immersive experiences or loss of device power will block your ability to see. Avoid situations and obstacles that may cause the power cable to disconnect. Remove Apple Vision Pro immediately if a loss of system power occurs.

Surroundings. Always remain aware of your environment and body posture during use. Apple Vision Pro is designed for use in controlled areas that are safe and on a level surface. Do not use it around stairs, balconies, railings, glass, mirrors, sharp objects, sources of excessive heat, windows or other hazards. Never use Apple Vision Pro while operating a moving vehicle, bicycle, heavy machinery, or in any other situations requiring attention to safety. Using the device in low light conditions may increase the risk of collision with objects in your environment.

Custom fit. Ensure Apple Vision Pro fits correctly. A proper fit, using the correct Light Seal and head band, is important to provide a comfortable and safe device experience. If you require vision correction, you must either wear contact lenses or purchase compatible ZEISS Optical Inserts as glasses are not compatible with the device. Using the device while wearing facial jewellery may increase the risk of injury.

After turning on Apple Vision Pro, you should see a single, clear image of your surroundings and content. The device features an interpupillary distance (IPD) adjustment, which requires you to press and hold the Digital Crown to adjust the lenses. Release the Digital Crown to stop movement if you feel contact on your nose.

Correct fitting and adjustment of your Apple Vision Pro is important for maximising safety and comfort while using the device.

Duration. Extended periods of use may increase your risk of discomfort or injury. Take regular breaks, even if you don’t think you need them, to give yourself time to adjust to Apple Vision Pro and new experiences. Stop using it immediately if you feel unwell or experience discomfort, such as nausea, dizziness, headache, numbness, eye strain, eye pain, or a change in vision such as blurred or double vision. After using Apple Vision Pro, make sure you are feeling reoriented to your environment before engaging in activities that require balance, coordination or spatial awareness. If any symptoms persist, consult your doctor before resuming wear.

Handling. Handle Apple Vision Pro and its battery with care. They are made of metal, glass and plastic, and have sensitive electronic components inside. Apple Vision Pro and its battery can be damaged if dropped, burned, punctured, crushed, or if they come in contact with liquid. If you suspect damage to Apple Vision Pro or the battery, discontinue use as it may cause overheating or injury. Don’t use a damaged device or battery, such as one with cracked glass, visible liquid intrusion, or damaged parts or accessories, as it may cause injury.

Repairing. If Apple Vision Pro or its battery is damaged or malfunctioning, contact Apple for service.

Battery. The Apple Vision Pro battery should only be repaired by a trained technician to avoid battery damage, which could cause overheating, fire or injury. Batteries should be recycled or disposed of separately from household waste and according to local environmental laws and guidelines. For information about battery service and recycling, see the Battery Service and Recycling website.

Lasers. The near and far depth-sensing systems in Apple Vision Pro contain one or more lasers. These laser systems may be disabled for safety reasons if the device is damaged or malfunctions. If you receive a notification on your device that the laser system is disabled, you should contact Apple for service. Improper repair, modification or use of non-genuine Apple components in the laser systems may prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.

Liquid exposure. Apple Vision Pro and its battery are not designed to be water resistant. Keep your device and battery away from sources of liquid, such as drinks, oils, lotions, sinks, baths, shower cubicles, etc. Protect your device and battery from dampness, humidity or wet weather, such as rain, snow and fog.

Charging. Charge the battery using the USB-C Charge Cable (included) and an Apple USB-C power adapter (30W included). You can also charge the battery with third-party cables and power adapters that are compliant with USB-C and with applicable country regulations and international and regional safety standards. Other adapters may not meet applicable safety standards, and charging with such adapters could pose a risk of death or injury.

Using damaged cables or chargers, or charging when moisture is present, can cause fire, electric shock, injury, or damage to the device, the battery or other property. When you use the charging cable (included), make sure its USB-C connector is fully inserted into a compatible power adapter before you plug the adapter into a power socket. It’s important to keep the device, the battery, the charging cable and the power adapter in a well-ventilated area when in use or charging.

Charging cable and connector. Avoid prolonged skin contact with the USB-C Charge Cable and connectors when the charging cable is connected to the battery because they may cause discomfort or injury. Avoid sleeping or sitting on the cables or connectors.

Prolonged heat exposure. Apple Vision Pro, the battery and Apple USB-C power adapters comply with required surface temperature limits defined by applicable country regulations and international and regional safety standards. However, even within these limits, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. Use common sense to avoid situations where your skin is in contact with the device, the battery and its power adapter when it’s operating or connected to a power source for long periods of time. For example, don’t sleep on the device, the battery or its power adapter, or place them under a blanket, pillow or your body when it’s connected to a power source. Keep your device and battery in a well-ventilated area when in use or charging. Never block or push anything into the device ventilation openings as doing so may be dangerous and cause your device to overheat. Take special care if you have a physical condition that affects your ability to detect heat against the body.

USB-C power adapter. To operate an Apple USB-C power adapter safely and reduce the possibility of heat-related injury or damage, plug the power adapter directly into a power socket. Donʼt use the power adapter in wet locations such as near a sink, bathtub or shower cubicle, and don’t connect or disconnect the power adapter with wet hands. Stop using the power adapter and any cables if any of the following conditions exists:

• The power adapter plug or prongs are damaged.

• The charging cable becomes frayed or otherwise damaged.

• The power adapter is exposed to excessive moisture or liquid is spilled into the power adapter.

• The power adapter has been dropped and its casing is damaged.

Apple 30W USB-C power adapter specifications:

• Frequency: 50 to 60 Hz, single phase.

• Line Voltage: 100 to 240 V

• Output Voltage/Current: 20VDC/1.5A or 15VDC/2A or 9VDC/3A or 5VDC/3A

• Output Port: USB-C

Hearing loss. Listening to sound at high volumes may damage your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Check the volume before playing audio. For more information about hearing loss, see the Sound and Hearing website (apple.com/uk/sound).

Radio frequency exposure. Apple Vision Pro uses radio signals to connect to wireless networks. For information about radio frequency (RF) energy resulting from radio signals, and steps you can take to minimise exposure, go to Settings  > General > Legal & Regulatory > RF Exposure, or go to regulatoryinfo.apple.com/uk/rfexposure.

Radio frequency interference. Observe signs and notices that prohibit or restrict the use of electronic devices. Although Apple Vision Pro is designed, tested and manufactured to comply with regulations governing radio frequency emissions, such emissions from the device can negatively affect the operation of other electronic equipment, causing them to malfunction. When use is prohibited, such as while travelling in aircraft, or when asked to do so by authorities, turn off Apple Vision Pro or use Airplane Mode, or go to Settings  > Wi-Fi and Settings > Bluetooth to turn off the Apple Vision Pro wireless transmitters.

Medical device interference. Apple Vision Pro and its battery contain magnets as well as components and radios that emit electromagnetic fields. These magnets and electromagnetic fields might interfere with medical devices.

Consult your doctor and medical device manufacturer for information specific to your medical device, and whether you need to maintain a safe distance of separation between your medical device and Apple Vision Pro and its battery. Manufacturers often provide recommendations on the safe use of their medical devices around wireless or magnetic products to prevent possible interference. If you suspect Apple Vision Pro or its battery are interfering with your medical device, stop using Apple Vision Pro.

Medical devices such as implanted pacemakers and defibrillators may contain sensors that respond to magnets and radios when in close contact. To avoid any potential interactions with these medical devices, keep Apple Vision Pro and its battery a safe distance away from your medical device (more than 15cm, but consult your doctor and your device manufacturer for specific guidelines).

Explosive and other atmospheric conditions. Charging the battery or using the device in any area with a potentially explosive atmosphere, such as areas where the air contains high levels of flammable chemicals, vapours or particles (such as grain, dust or metal powders), may be hazardous. Exposing the device or battery to environments with high concentrations of industrial chemicals, including near evaporating liquified gases such as helium, may damage or impair the functionality of the device or battery. Obey all signs and instructions.

Repetitive motion. When you perform repetitive activities such as typing, swiping or playing games on the device, you may experience discomfort in your hands, arms, wrists, shoulders, neck or other parts of your body. If you experience discomfort, stop using the device and consult a doctor.

High-consequence activities. Apple Vision Pro is not intended for use where the failure of the device could lead to death, personal injury or severe environmental damage.

Choking hazard. Some device and battery parts and accessories may present a choking hazard to small children. Keep these parts and accessories away from small children.

Skin sensitivities. Some people may experience reactions to certain materials used in wearable items that are in prolonged contact with their skin. This can be due to allergies, environmental factors, extended exposure to irritants like soap or sweat, or other causes. You may be more likely to experience irritation from any wearable device if you have allergies or other sensitivities. If you have known skin sensitivities, take special care when using the device, battery and accessories. You may be more likely to experience irritation from the device or accessories if you wear them too tightly. Remove the device periodically to allow your skin to breathe. Keeping the device and accessories clean and dry will reduce the possibility of skin irritation. If you experience redness, swelling, itchiness, or any other irritation or discomfort on your skin around or beneath your device, remove it and consult your doctor before resuming wear. Continued use, even after symptoms subside, may result in renewed or increased irritation.

For Australian customers, see the Online Safety resources website.