Service access with Managed Apple Accounts
The following services are available for a Managed Apple Account. Some require a device with iOS 17, iPadOS 17, macOS 14, visionOS 1.1, or later.
Note: Not all of these services are available in all countries or regions.
iCloud services availability
If permitted, iCloud data can be accessed on devices and by signing in to iCloud.com. To modify access requirements and configure which services are available to users, see the following:
Customize user access to certain apps and services using Apple School Manager
Customize user access to certain apps and services using Apple Business Manager
iCloud services and availability are shown in the table below. Due to the organizational focus and to protect user privacy, some services listed aren’t available with a Managed Apple Account:
App name or service | Availability | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Apple Wallet | The app appears, but organizations can add only student ID cards and employee badges. | ||||||||||
Calendar |  | ||||||||||
Contacts | | ||||||||||
Find My | The app appears, but the user can’t use it. | ||||||||||
Freeform | | ||||||||||
Health | The app can be used, but data isn’t synced to iCloud. | ||||||||||
Home | The user can’t add HomeKit devices to the Home app. | ||||||||||
iCloud Backup | | ||||||||||
iCloud Drive | | ||||||||||
iCloud Family Sharing | Unavailable. | ||||||||||
iCloud Keychain | | ||||||||||
iCloud Mail | Unavailable. | ||||||||||
iCloud+ services (Private Relay, Hide My Email, Custom Email Domain) | Unavailable. | ||||||||||
Journal | The app appears, but the user can’t use it. | ||||||||||
News | | ||||||||||
Notes | | ||||||||||
Photos | | ||||||||||
Prepare for new [iPhone] or [iPad] in Settings > General > Transfer or Reset | Unavailable. | ||||||||||
Reminders | | ||||||||||
Safari | | ||||||||||
Siri | | ||||||||||
Stocks | | ||||||||||
Continuity services availability
Users can use the following features between devices when signed in with the same Managed Apple Account as the primary account on both devices:
Continuity service | Availability |
|---|---|
AirDrop |
|
AirPlay to Mac |
|
Auto Unlock |
|
Continuity Camera |
|
Continuity Markup and Sketch |
|
Handoff |
|
Personal Hotspot |
|
iPhone cellular calls |
|
iPhone Mirroring |
|
Sidecar |
|
Universal Clipboard |
|
Universal Control |
|
Education and business services availability
The education and business services shown below may be available based on regional availability and the criteria listed below.
Note: In Apple School Manager, these services aren’t available to users with the role of Student.
Service | Availability |
|---|---|
Apple Education Community | Available only in Apple School Manager. |
AppleSeed for IT | If enabled by the organization. |
Apple Push Notification Certificate web portal | Available. |
AppleCare Enterprise Portal | Available. |
Apple Business Register | Available. |
Apple Training & Certification Portal (ACRS) | Available. |
Global Service Exchange (GSX) | Available. |
TestFlight | Unavailable. |
Apple Business Connect | Unavailable. |
iTunes Connect | Unavailable. |
Podcast Connect | Unavailable. |
Apple Developer programs and services availability
The following Apple Developer programs and services may be available based on regional availability and the criteria listed below.
Service | Availability |
|---|---|
Apple Developer Program | This feature allows users with any role except the role of Student to be added to existing developer teams. It doesn’t create new developer accounts. Important: Command-line services—like |
Xcode Cloud | Available (except users with the role of Student). |
MFi portal | Available only in Apple Business Manager. |
Collaboration and communication services availability
The following collaboration and communication services may be available based on specific criteria.
Service | Apple School Manager availability | Apple Business Manager availability |
|---|---|---|
iMessage | Turned off by default. | Communication with anyone turned on by default. |
FaceTime | Turned off by default. | Communication with anyone turned on by default. |
Collaboration on documents using Keynote, Numbers, Pages, Reminders, and Notes | Collaboration within the organization turned on by default. | Communication with anyone turned on by default. |
To modify communication and collaboration rules or turn off document sharing, see the following:
Media services availability
The user can’t access the following services.
Media service | Availability |
|---|---|
Apple Arcade |
|
Apple Fitness+ |
|
Apple Music |
|
Apple Music radio |
|
Apple News+ |
|
Apple One |
|
Apple TV+ |
|
Apple TV availability
Users can’t sign in on Apple TV.
Content availability
Users can browse, but not purchase, paid or free apps and content in the following online stores:
App Store
iTunes Store
Apple Books
Use Managed Distribution to deploy content in a scalable way to managed devices. For more information, see Distribute Managed Apps.