Richa Goswami

**Lessons from "Culinary Class War": Insights for Entrepreneurs** Have you watched the captivating drama of *Culinary Class War* on Netflix? Cooking shows have a unique allure, immersing us in a world of flavors, competition, and creativity. Beyond the tantalizing dishes, there are valuable lessons for entrepreneurs and businesses. In both the culinary arena and the business world, one truth stands out: life is seldom fair. Navigating class distinctions and stringent requirements is a reality we must confront. While we can strive to outmaneuver obstacles, they remain constants in our journeys. A pivotal challenge in the show revolves around a restaurant setup, with success determined by sales figures. This highlights the importance of a robust business model supported by data-driven insights. Success isn’t just about skill; it’s about strategic decision-making informed by analytics and market trends. Central to triumph is cultivating the right mindset. The chefs exemplify unwavering dedication, often working grueling hours. The path to success requires resilience, perseverance, and a steadfast resolve to overcome challenges. Innovation is another cornerstone of success. Contestants face challenges that push them to create unique dishes from a limited set of ingredients, showcasing creativity and resourcefulness. Are you ready to turn limitations into opportunities? Finally, a genuine passion for your craft is essential. The chefs who thrive are driven by a deep love for their art, not just the pursuit of victory. Without this passion, the daily grind can quickly become a chore. As we enjoy the drama of *Culinary Class War*, let’s also embrace the insights it offers. Face challenges head-on, strengthen your resolve, foster innovation, and nurture your passion. In the kitchen of life, these principles are the essential ingredients for a recipe of success and fulfillment. #CulinaryClassWar #Entrepreneurship #BusinessInsights #Innovation #Passion #Resilience

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🌟 Inspiration comes from many places. For me, one of those sources is seeing founders such as Jonathan Tan (PRISM+), Julian Artopé (Zenyum) and Elias Pour (ORA) upend incumbents and establish dominant leadership positions in their respective D2C categories. One clear advantage of the D2C model is that it empowers entrepreneurs to connect directly with their customers, fostering innovation and providing an often unbeatable price-to-performance offering. As of writing: - PRISM+, is Southeast Asia's largest D2C 'House-of-Brands' across multiple consumer electronics, white goods, and home and living categories. - Zenyum now stands as Southeast Asia's top D2C smile cosmetics player, serving customers spanning five countries, and - ORA (via its brands &Sons, Ova and Modules) has established itself as one of the fastest growing telehealth players in the region reinventing how patients access convenient and personalized healthcare Thanks for the mention Tech in Asia, and looking forward to seeing more "home grown champions" hit the regional and global stage! https://lnkd.in/gYQXe94g 

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Mental illnesses are on the rise. Not only in Singapore, but everywhere else around the world. However, it is important to remember that is is one of the more indeterministic medical conditions because psychosomatic mental pathways are not well understood. It is important therefore to engage with living breathing human beings constantly in order to receive constant true reflections of your own mental wellness back into yourself so that you are informed and current about your own presentation to others. Isolation has always been the culprit to a host of mental ailments and it is with good reason. Most times, people just prefer to keep their conditions bottled up, and when feedback loops find not real outlet, it gradually grows in pressure. Until one day…. As you would expect, we become uninsurable because of a psychologist’s diagnosis… Until we are fully and unconditionally discharged from our mental conditions (which could take decades of our lives), we won’t be able to insure ourselves against pure risks. Some have asked: “Why the lengthy diagnosis”. In response, I will always shake my head and say that “because psychologists themselves don’t even know the root causes to such afflictions.” Agree?

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In the complexity of family businesses, the transition to the next generation often proves to be a formidable challenge. What was once a thriving enterprise built on the sweat and sacrifice of the founding generation can encounter rough waters when attempting to pass the baton to their successors. One of the primary hurdles faced by the next generation in taking on the family business is the weight of expectations. The pressure to uphold a legacy, maintain profitability, and steer the company toward continued success can be overwhelming. Balancing these expectations with personal aspirations and the desire to carve out one's own path can create internal conflict, leading to uncertainty and hesitation. Moreover, the evolving landscape of industries and markets adds another layer of complexity. The next generation may find themselves grappling with changing consumer preferences, technological advancements, and global competition, requiring adaptability and innovation to keep the business relevant and competitive. Communication breakdowns within the family can also impede the smooth transition of leadership. Misaligned visions, differing management styles, and unresolved conflicts can create rifts that hinder effective collaboration and decision-making. Building trust, fostering open dialogue, and establishing clear roles and responsibilities are essential in bridging these gaps and fostering a harmonious working relationship. In some cases, the lack of adequate preparation and mentorship can pose a significant challenge. Succession planning is a thorough process that entails grooming future leaders, imparting knowledge and skills, and instilling a sense of ownership and commitment. Without proper guidance and training, the next generation may struggle to assume leadership roles with confidence and competence. Furthermore, external factors such as economic downturns, regulatory changes, and unforeseen crises can further complicate the transition process. Navigating these uncertainties requires resilience, strategic foresight, and a willingness to adapt to dynamic circumstances. Despite these challenges, successful transitions in family businesses are not only feasible but also essential for long-term sustainability. Embracing open communication, fostering a culture of innovation, investing in continuous learning and development, and seeking external guidance can help pave the way for a smooth and successful handover to the next generation. Ultimately, the journey of succession in family businesses is a delicate dance between tradition and innovation, legacy and evolution. By addressing the underlying challenges and proactively preparing the next generation for leadership, family businesses can chart a course toward continued prosperity and longevity in an ever-changing business landscape. #FamilyBusiness #SuccessionPlanning #NextGeneration #Leadership #Innovation

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In a week that kicked off with #Ecosperity, continued on to the GenZero Climate Summit (which included a Tech Forum that highlighted land, air, and sea carbon removal), and Puro.earth ‘s first #PuroCDRSummit in APAC, #AtoZero Asia, and now at the Friday afternoon WWF Earth Hour Summit, Minister Grace Fu, Minister for Sustainability and the Environment, Republic of Singapore, cited three of the technologies that are now in the discussions for global agreements and pathways: hydrogen, nuclear, and…#CDR !! Removing uncertainty and enabling scale towards Net Zero. What a week! #carbonremoval Ministry of Sustainability and the Environment, Singapore

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"Empowering Communities, Enhancing Purchasing Power: Mintyn Bank's Innovative Approach... Professor Ndubuisi Ekekwe said it all... Today, I am excited to share how Mintyn | Online Banking, is adapting this innovative model to empower individuals and communities in Nigeria. #MintynBank understands the everyday challenges of the Nigerian market, where purchasing power can be limited. To address this, they're leveraging the power of community and bulk purchasing to help individuals save more and stretch their Naira further. Here's how it works: - Identify your needs: Determine what products you need to purchase in bulk, such as rice, beans, or other staples. - Join a community: Connect with friends, family, and neighbors who share similar needs, and who have the Mintyn app - Pool resources: Use Mintyn Bank's infrastructure to combine your funds and purchase in bulk. - Enjoy discounts: Benefit from significant discounts due to bulk purchasing. - Share and save: Distribute the products among community members, enjoying the savings together. Mintyn Bank's innovative approach helps individuals save money and fosters community spirit and cooperation. By harnessing the power of collective purchasing, Nigerians can now enjoy greater purchasing power and make their Naira go further. Join the Mintyn Bank community today and discover a smarter way to shop and save! bit.ly/mintynapp #MintynBank #CommunityPurchasing #BulkDiscounts #NairaPower #SavingsMadeEasy #Marketplace #Linkedin

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🌏 Proud to wave the proverbial Southeast Asia banner at last week's IPEM Paris 2024 alongside my fellow panelists Rishika Chandan and Paul Choo as well as our moderator, Eric Marchand. Southeast Asia is at a crucial juncture of growth and opportunity. Starting with the basics: Southeast Asia will add ~140m new consumers by 2030. This population is large (today over 660m), young, rapidly urbanising and entering the middle class en mass. Besides this remarkable consumption story – Southeast Asia’s economic resilience and stability is also notable with GDP and FDI flows remaining robust over the past 5 years. Notable is that in 2023, SEA-6 attracted over USD 200bn in FDI, surpassing China for the first time in a decade. This shift is driven by the region’s strategic advantages and market potential, making ASEAN an increasingly crucial hub for manufacturing and offering new investment prospects as global supply chains evolve. Further, the venture capital and private equity landscape in ASEAN is maturing rapidly. Assets under management have reached $69 billion, signaling a growing and competitive investment ecosystem. This growth presents numerous opportunities across various sectors, particularly technology and innovation. However, ASEAN faces challenges, including economic disparities among member countries, inconsistent regulatory environments, inadequate infrastructure, and governance and sustainability issues. Addressing these challenges is essential for unlocking the region's full growth potential. As ASEAN continues to grow, its potential as a leading hub for venture capital and growth funding in Asia-Pacific is clear. By engaging with the region’s dynamic ecosystems, investors can play a significant role in shaping its future and tapping into its extensive opportunities. At TNB AURA, we are dedicated to exploring these opportunities and believe that Southeast Asia’s dynamic landscape offers unmatched potential for innovation and growth. 🙏 Credit to the Collyer Capital team for the succinct summary deck posted below (with permission of course).

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Meet Julian Wong. He co-founded RICE Media in 2016, and ran it with his team for 5 years, before deciding to venture into the world of employment and human development, working in organisation design & development work at Open Government Products for a couple of years. Then, he took a sabbatical, and incidentally, just got back to RICE Media recently to focus on partnerships and new avenues for growth. And, that is incidentally how we connected, because Julian and I are both passionate about men's mental health, our well-being, and how we can make the space a better one for men. Comfortable, to be in our own skin, discuss issues close to our hearts, and all in a world that perhaps doesn't allow that to happen very often. We have some things we are working on in this space, and then some, so stay tuned! Back to Julian's career path so far - it is a funny thing that people often think that sticking to a certain career path is the way to success. Three things come to mind when I ponder on this: 1/ There is no single career path. Many people have meandering careers (mine included). There is so much to learn, and stick to one career path can be great, but it can also silo you into a certain industry and role, when the world has so much to offer, and so much for people to learn. 2. There is no single definition of success. Too often, we deem success as material success. And, don't get me wrong, we all want that. I want that. But, I do think that having the ability and capacity to discover new things is so valuable. Us white collar folk often only see a few ways to success, and that in itself can stunt us in our growth. 3/ Founders have to stick with their company to the end. That's BS. You know what's the beauty of going out and coming back? It's just like travel - there is so much to see and learn out there that you can take back and apply to your life, your business. I still think the best example is Steve Jobs. He left, came back, and built something even better with the lessons he learned while he was away. Grateful that we met and have been on the same wavelength on what we want to build! Excited for the plans that we have in store, and hope they come to fruition in the next few months as planned. Stay tuned! —— 👨🏻‍💻 Follow me, Ee Chien, for more writing and sharing on entrepreneurship, tech, finance, life and current events.

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As we navigate the intriguing world of marketing, where driving sustainable business growth is paramount, the emergence of the fractional CMO trend raises some eyebrows and questions. While this model promises agility, can it truly deliver the full spectrum of benefits we expect from dedicated leadership? Remember, marketing magic doesn't come in half measures. True value is built over time, not in fractions. Let's not shortchange our brands by slicing the very role meant to champion their growth. Full commitment, full results. Shared my views on the Fractional CMO topic. Thanks MARKETING-INTERACTIVE for allowing me to share my thoughts over the matter. #RHB #TogetherWeProgress

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The sustainable finance opportunity in South East Asia is significant and #ASEAN nations are seeking to deliver in this space, showing commendable commitment to the sustainability imperative.   As the only international bank present in all 10 ASEAN markets, I’m delighted to see the launch of our latest South East Asia Green Economy Report, produced alongside Bain & Company, GenZero and Temasek.   Delving into ASEAN's decarbonisation journey, the report unearths investable opportunities and innovative financing mechanisms to capture the momentum surrounding sustainable capital to further deliver scalable, long-term solutions to the region.   The opportunity for scaling sustainable finance is clear, as the report sets out:   1. ASEAN is the fourth largest energy consumer in the world, with ~35% of the economy depending on energy-intensive sectors, and demand for energy projected to rise by 42% by 2030. 2. Unlocking the green economy could create USD300 billion in new revenue by 2030, and up to 6 million new job opportunities. 3. Blended finance mechanisms could deliver up to USD20 billion in funding to bridge the emissions gap.   Read our report here: https://lnkd.in/dUAPVNYG #sustainablefinance #southeastasia

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ℙ𝕙𝕚𝕝𝕒𝕟𝕥𝕙𝕣𝕠𝕡𝕪 : ℍ𝕠𝕨 𝕚𝕟 𝔸𝕤𝕚𝕒 ℍ𝕚𝕘𝕙-ℕ𝕖𝕥-𝕎𝕠𝕣𝕥𝕙 𝕀𝕟𝕕𝕚𝕧𝕚𝕕𝕦𝕒𝕝𝕤 𝕒𝕣𝕖 𝕋𝕣𝕒𝕟𝕤𝕗𝕠𝕣𝕞𝕚𝕟𝕘 𝔾𝕚𝕧𝕚𝕟𝕘 The philanthropic landscape in Asia is undergoing a remarkable transformation, driven by the region's burgeoning wealth and a new generation of high-net-worth (HNW) donors eager to deploy their resources for meaningful social impact. Recent studies estimate that Asia now accounts for over a quarter of global philanthropic giving, with HNW individuals leading the charge. In China, philanthropists like Jack Ma, Pony Ma, and Lei Jun have pledged billions to causes ranging from poverty alleviation to education and healthcare. This philanthropic awakening extends far beyond China 🇨🇳 In India 🇮🇳, business leaders like Azim Premji and Narayana Murthy have emerged as prominent givers, supporting initiatives in areas like education, healthcare and governance. Meanwhile, Indonesia's 🇮🇩 Tahir Foundation has driven impactful programs in health, education, and disaster relief. What's driving this philanthropic renaissance? In part, it reflects a growing desire among Asia's wealthy to create lasting change and leave a lasting legacy. But it also stems from a recognition that philanthropy can be a powerful tool for addressing global issues like climate change, public health, and economic inequality. As Asia's HNW individuals continue to give at unprecedented levels, the region is poised to emerge as a philanthropic powerhouse. The implications for the future of giving are profound, and the world would do well to watch this space closely. #AsianPhilanthropy #HighNetWorth #ImpactInvesting #SocialImpact #Philanthropy #WealthManagement #Charity #Donation #Giving Mae Margaret Naina Family Business Network (FBN) Asia AVPN April Hilda Joyce Shafali Garth Sharon Alison Lemuel Samir François Servane Nathalie Nathalie Olivier Sofia Amy Ellen Erina Ng Rena Prashant Grace Pavan Alok Masroor Pallak Mehak Sandy Charles Martin anton Hugues Lea Gabriel The Global Fund

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EMPOWERING ASEAN As the world faces increasingly concerted, localised challenges independent of geo-political developments, I strongly believe that ASEAN needs to increase its focus on enriching trading activities between member countries, and work to conspicuously increase the value of intra-ASEAN trade. Intra-Asean trade today stands at only 20% of the total trade (by value) of all member countries. The real potential of ASEAN, of course, lies in its population of more than 670 million people, with an economic size of more than USD3 trillion. The fact is, the basic infrastructure required to increase intra-Asean trade already exists: mechanisms such as the CEPT, AFTA and AEC frameworks are up and running, and are fully capable of providing for a unified market and facilitate the required increase in intra-ASEAN trade. What must to be done to realise this potential is to collectively strengthen the infrastructure towards intra-ASEAN trade. This means drawing up long-term plans for ASEAN’s economic development that must, crucially, include parallel industrial development. This is to ensure that ASEAN builds the capacity needed to meet the needs of its population and economy as a whole. Of course, as a trading region ASEAN will always need external trading partners; the ultimate goal here is to reduce ASEAN's external trade composition to more sustainable, balanced levels, and achieve self-sufficiency where it needs to be. Its existing network of roads, ports and railways - while extensive - can still be improved, especially in terms of connectivity between ASEAN's main industrial and cosmopolitan centers, serving as catalyst for more holistic economic development. If this can be achieved then ASEAN’s reliance on external currencies and its related volatilities can be managed more realistically, with the possibility of a currency union in the horizon. The potential benefits of an ASEAN currency union – or at least a basket of regional currencies to start – as a means to facilitate intra-ASEAN trade is clear, particularly in terms of macroeconomic structure and market development, as well as the overall well-being of the ASEAN populace.

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☕️(CX)presso: A Shot of Customer Experience Insights In my third (CX)presso post I’m pleased to share the insights of Maggie Ng, Wealth and Personal Banking Head for HSBC Hong Kong. Maggie leads the charge in fostering a customer-first culture, and the results are impressive: HSBC has ranked #1 for Net Promoter Score (NPS) in the market for the past three years, consistently widening the gap with competitors. Read on to learn what Maggie believes is critical to their success. 👉 Strategy: How much focus is there on CX in your organization, and to what level? ❝Our commitment to Customer Experience (CX) is paramount. One of our strategic goals in WPB is to become the #1 Consumer Brand in HK for Customer Advocacy. We view Customer Advocacy as a foundational pillar of our business strategy. To achieve this, we embed CX metrics in every employee's scorecard, ensuring that we prioritize our customers in every decision we make.❞ 👉 Lessons: What CX insights have shaped your success? ❝HK’s award winning and well-structured CX Model has been a game changer in WPB.  It ensures we listen and take customer-centric actions with measurable outcomes. As a result, we are proud to have achieved a record-high sNPS consolidating our #1 rank in HK.  We have also championed the sNPS rank across our segments with both Affluent and Millennials sNPS turning positive for the first time. Customer journeys matter most—customers have zero tolerance for broken processes, such as lengthy and tedious steps to complete a simple transaction. They also expect a seamless experience across different banking products and services, rather than encountering them in silos. What we strive to offer is an end-to-end, hassle-free journey that is swift and easy. It’s crucial for us to genuinely listen to customer feedback, drawing from over 250 NPS survey responses and insights from complaints. We are committed to continuously elevating our CX across digital and personal channels, as well as our products. Ultimately, this collaborative effort across the business enhances our overall customer journeys. Accelerating Digitization and Innovation – Digitalization isn't just for Millennials; it spans the entire spectrum from mass markets to affluent and elite customers. As we develop new journeys from design to launch, we prioritize the needs of our most demanding clients. This focus allows us to create sleek, user-friendly experiences for everyone.❞   👉 Future: What role do you see CX playing in the future of your business? ❝CX remains essential for our business in HK as we strive to maintain our competitive edge. We can’t afford to be complacent. CX and a customer-centric approach are key differentiators for us. By actively engaging with customer feedback, we can make informed decisions that align with their needs, fostering trust and loyalty while staying ahead of the competition. Listening to our customers transforms insights into impactful actions, ultimately driving our success.❞#HSBC

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Who better to steer the conversation on Aligning Skills to the New Future of Work in the Era of AI and Beyond than AICB Council Member and Independent Non-Executive Chairman of Standard Chartered Bank Datuk Yvonne Chia, FCB, with her vast experience in banking spanning over three decades. Capturing the audience’s attention from the get-go, she opened the discussion with a probing question on the significant gaps in Malaysia’s educational curricula when it comes to the skills needed for an AI-driven future, and how educational institutions bridge these gaps with the help of the private sector and the government. Speaking on the impact of different use cases of GenAI on business functions across industries, Prof. Shien Jin Ong, PhD, Professor of Practice at the Asia School of Business emphasised that GenAI is clearly being deployed across all industries, and despite the fears of many that they will be replaced by AI, it isn’t that jobs will be replaced by AI, but the fact that those who do not employ AI in their work will be replaced by those who do. Sharing that Malaysia ranked 8 out of 12 APAC economies in terms of AI readiness, having scored highly in operating environment and infrastructure but not so much on talent and R&D, Talent Corporation Malaysia Berhad (TalentCorp) CEO Thomas Mathew highlighted the need for a comprehensive and sustainable action plan for talent development in Malaysia, focusing on data-driven decision-making, industry-driven skills requirements, industry–academia partnerships and collaborations, and the transfer of knowledge / skills / technology via high-technology industries. Jacqueline Ong, Executive Director, The EQ Edge Group highlighted the importance of human-machine partnerships, exploring augmented functioning to create value. To gain the full benefits of technologically augmented working, employees will be required to hone their skill sets, particularly around critical thinking and judgment, decision making and creativity. They will also need the skills to interpret and apply the insights generated by AI and data analytics in the most productive, effective ways. Also in the panel is Datuk (Dr) Nora A Manaf, CB, Chairman, Human Resource Networking Group; Group Chief Human Capital Officer, Maybank and Kevin Lam, AICB Council Member; Group Managing Director / Chief Executive Officer, Hong Leong Bank Berhad, who shared their views on the key soft skills that will become increasingly important as AI assumes the more technical tasks, strategies to reskill and upskill the workforce in light of AI advancements, the major challenges for Malaysia in closing the skills gap in an AI-driven job market, and the importance of fostering a culture of continuous learning and adaptability among employees amidst rapid technological changes.

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According to “Aging Well in Asia: Asian Development Policy Report” released by The Asian Development Bank (ADB), the elderly population (aged 60 and above) in Asia and the Pacific will be about one-quarter of the total population. The report calls for urgent policy reforms to better address the gap in health coverage for the region’s aging populations, and maximise their contribution to society. On a positive note, the potential increase in economic productivity from older adults could raise the region’s GDP by an average of 0.9%! #healthprotectiongap #insurance #retirement

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Asia is at the epicentre of expanding Free Trade Agreements (FTAs) between many of the world's biggest and most dynamic economies. FTAs bring opportunities to optimise supply chains, business relationships, and geographic footprints. How could FTAs benefit your business? Find out how they're shaping global trade in our latest article. Learn more: https://grp.hsbc/6044cJi2a #FreeTradeAgreements #GlobalTrade #SupplyChains

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🌟 Great to connect and engage in insightful discussions with industry leaders, tech companies, media players, content creators, streaming platforms, and advertising platforms at APOS 2024 - the annual media, telecoms and creative industry conference in Asia. Key takeaways from the event: 🎯 Content is King, but Context is Queen – Korea, Japan, and India are driving the charge, with major OTT platforms doubling down on local originals to boost subscriber growth. As global OTT competition intensifies, content differentiation and localization are crucial. 📊 Diverse Market Dynamics – Asia's content landscape stands out with its unique, hyper-localized approach 💡 AI & Connectivity – AI is revolutionizing content creation, while democratization of content and increased connectivity are redefining scale. 📺 Ad Innovation – From CTV to in-app ads, seamless, non-intrusive ad experiences are the future. Hyper-targeted, customized advertising is transforming the user experience. ⚽ Sports = Growth Engine – Sports content remains a powerful driver of viewer acquisition and engagement. 📱 Mobile-First Asia – The region's mobile-savvy audience is shaping platform strategies and content formats on-the-go. 🎬 Shorts are the Name of the Game – Short-form content is disrupting both content creation and consumption, offering bite-sized, engaging experiences for fast-paced audiences. 📊 Linear TV’s Resilience – Despite the rise of digital, linear TV remains relevant and resilient in Asia ☁️ Massive Cloud Infrastructure Needs – As content demand surges, hyperscalers are rapidly expanding cloud infrastructure to meet the region’s needs. 💼 Consolidation on the Horizon – The industry is poised for M&A as scale, partnerships, and monetization continue to drive success. 📱 Social Media Dominance – Social platforms continue to capture significant audience attention and ad spend in Asia. With IFC’s creative industry mandate, IFC is keen to promote innovation, sustainable economic development, inclusive employment creation and connectivity by partnering with and providing financing solutions to key players in this evolving space. 🌍✨ #APOS2024 #Innovation #OTT #ContentCreation #AI #DigitalTransformation #EconomicDevelopment #media #digitalconnectivity #CloudComputing #MobileFirst #MediaTrends #CreativeIndustries Waleed Saraf Lamtiurida Hutabarat Karla DIAZ CLARKE Media Partners Asia Vivek Couto

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I recently wrote a paper studying DBS Bank's innovative strides in the banking industry. I wouldn't be shy to say that DBS has emerged as the largest bank in Singapore, consistently pushing the boundaries of digital banking. From pioneering internet banking in 1997 to deploying AI-powered chatbots and blockchain technology, DBS has been a leader in adopting disruptive technologies. This strategic focus not only enhances the customer experience but also strengthens the bank's operational efficiency and market leadership in Asia-Pacific. The bank's culture of innovation is driven by a clear vision from the leadership and a robust organizational structure that fosters collaboration and calculated risk-taking. Initiatives like hackathons and partnerships with fintech startups reflect DBS’s proactive approach to creating a dynamic ecosystem for technological advancement. The result? A suite of cutting-edge services that cater to the diverse needs of modern consumers, ensuring that DBS remains a global leader in digital banking innovation. In my view, DBS Bank’s continued investment in digital transformation and its focus on customer-centric solutions set a benchmark in the banking sector. This innovative mindset positions DBS to not just participate in but also lead the future. Read more here: https://lnkd.in/epRWAUup Are you excited about the latest trends in payment, banking, e-commerce, or Seamless Asia? Let's dive into these dynamic topics together! Feel free to take a look at my profile for more insights. #Innovation #DigitalBanking #DBSBank #Leadership #Fintech #Banking #SeamlessAsia

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Happy Friday 😀! I was delighted this morning to find out that the The Business Times has just published my personal thought piece for Boardroom Matters, Singapore Institute of Directors ' monthly column! In my article, 𝘔𝘢𝘯𝘢𝘨𝘪𝘯𝘨 𝘌𝘮𝘰𝘵𝘪𝘰𝘯𝘢𝘭 𝘋𝘺𝘯𝘢𝘮𝘪𝘤𝘴 𝘧𝘰𝘳 𝘢𝘯 𝘌𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘉𝘰𝘢𝘳𝘥, I present my views on how embracing reflective practices, addressing unspoken issues, and fostering a supportive boardroom environment can support more effective boards. My views have been developed using a systems psychodynamics lens. In summary: 💡Navigating board dynamics, director egos, and stakeholder expectations when the external environment is in flux can be anxiety-provoking. This can exacerbate boardroom dysfunctionality. 💡Adopting reflexive practices, such as paradoxical thinking and negative capability in boards, can support better decision-making by reducing groupthink and over-reliance on past experiences. 💡Unspoken rules—Boards must be mindful of 'elephants in the room' or unspoken issues that hinder transparency and promote passivity among some directors. 💡The chair is pivotal in facilitating effective group discussions and fostering a psychologically safe environment conducive to optimal board performance, including managing divergent personalities in the boardroom. Use frameworks such as Fair Process Leadership, emphasising the importance of fairness and robust processes to achieve optimal leadership outcomes. In summary, good board leadership balances talent and experience. It complements this learning, practising, and refining those skills along the way. By embracing reflective practices, addressing unspoken issues and fostering a supportive environment, I suggest that boards can become more effective and navigate the complexities of contemporary governance with confidence and agility. The piece can also be accessed here: https://lnkd.in/gVxcArEc #corpgov #boards #corporategovernance #boardrooms #effectiveboards #singaporeinstituteofdirectors #sid #singapore #inseadidn #leadership #inseademc #inseadidn https://lnkd.in/gAhbAaQV

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