Restaurant Association of Singapore

EXSA Training Workshops 2024 Empowering Excellence in Service This year, we successfully conducted EXSA Training Workshops for the passionate service staff in the food services sector. These workshops are a critical step for participants to qualify for the prestigious Excellence Service Award (EXSA), a national recognition of outstanding service excellence. Led by the dedicated team from Positive Psychology Studio, these sessions offered valuable tools and skills that elevate service standards across the industry. A special shoutout to our amazing trainers who made this possible: 💼 Ms. Liz Choong – Organisational Psychologist 💼 Ms. Lindsay Tan – Associate Trainer 💼 Ms. Audrey Ong – Associate Trainer Thank you for your commitment to nurturing talent and sharing vital insights with all attendees. Your expertise has inspired many to take their service to the next level! 📸 Here’s a glimpse of the energy and teamwork captured during the workshops. Swipe through to celebrate the spirit of service with us! ------ Ready for a career in F&B? Visit FABjobs, a job portal by the industry for the industry, to find top opportunities tailored just for you. #onevoiceforfnb https://www.fabjobs.sg/

Dear Esteemed Members of the RAS and all our fellow F&B operators, We recognize the current challenges facing the F&B sector, marked by a recent slowdown in market activity. To gain a more precise understanding of these evolving market conditions and advocate effectively for our industry, we are initiating 𝐅&𝐁 𝐇𝐞𝐚𝐫𝐭𝐛𝐞𝐚𝐭 - 𝐑𝐀𝐒 𝐅&𝐁 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐏𝐮𝐥𝐬𝐞 𝐒𝐮𝐫𝐯𝐞𝐲 (𝐌𝐨𝐧𝐭𝐡𝐥𝐲 - 𝐃𝐞𝐜 𝟐𝟎𝟐𝟒). Click here for survey 👉 https://lnkd.in/gYXs6pnj This confidential survey aims to collect crucial data directly from our members, enabling us to develop accurate, sector-specific statistics. Your active participation is vital to ensuring this initiative's success and providing the RAS with a comprehensive view of the issues affecting our industry. 𝐖𝐞 𝐚𝐬𝐬𝐮𝐫𝐞 𝐲𝐨𝐮 𝐭𝐡𝐚𝐭 𝐚𝐥𝐥 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐝 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐭𝐫𝐞𝐚𝐭𝐞𝐝 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐭𝐫𝐢𝐜𝐭𝐞𝐬𝐭 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲. 𝐀𝐬 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐮𝐫𝐯𝐞𝐲 𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐞𝐧𝐭 𝐢𝐬 𝐧𝐨𝐭 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝, 𝐦𝐞𝐦𝐛𝐞𝐫𝐬 𝐜𝐚𝐧 𝐛𝐞 𝐚𝐬𝐬𝐮𝐫𝐞𝐝 𝐭𝐡𝐚𝐭 𝐭𝐡𝐢𝐬 𝐬𝐮𝐫𝐯𝐞𝐲 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 𝐰𝐢𝐥𝐥 𝐛𝐞 𝟏𝟎𝟎% 𝐀𝐍𝐍𝐎𝐍𝐘𝐌𝐎𝐔𝐒. 𝐀𝐠𝐠𝐫𝐞𝐠𝐚𝐭𝐞𝐝 𝐟𝐢𝐧𝐝𝐢𝐧𝐠𝐬 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐮𝐬𝐞𝐝 𝐬𝐨𝐥𝐞𝐥𝐲 𝐭𝐨 𝐢𝐧𝐟𝐨𝐫𝐦 𝐭𝐡𝐞 𝐑𝐀𝐒'𝐬 𝐚𝐝𝐯𝐨𝐜𝐚𝐜𝐲 𝐞𝐟𝐟𝐨𝐫𝐭𝐬 𝐚𝐧𝐝 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐨𝐮𝐫 𝐅&𝐁 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. 𝐍𝐨 𝐢𝐧𝐝𝐢𝐯𝐢𝐝𝐮𝐚𝐥 𝐝𝐚𝐭𝐚 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐬𝐡𝐚𝐫𝐞𝐝 𝐰𝐢𝐭𝐡 𝐞𝐱𝐭𝐞𝐫𝐧𝐚𝐥 𝐩𝐚𝐫𝐭𝐢𝐞𝐬 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐦𝐞𝐦𝐛𝐞𝐫𝐬 𝐞𝐱𝐩𝐥𝐢𝐜𝐢𝐭 𝐩𝐫𝐢𝐨𝐫 𝐜𝐨𝐧𝐬𝐞𝐧𝐭. We appreciate your cooperation and look forward to your valuable input. Pls feel free to share with your fellow F&B friends too, to seek their valuable responses too! #onevoiceforfnb

🍱🍜 RAS 𝑺𝒖𝒄𝒄𝒆𝒔𝒔 Menu 🍹🥂 Work Hard | Play Hard | Eat Hard #onevoiceforfnb

✨ Recognising our Visionary Leaders ✨ RAS proudly acknowledges two outstanding individuals in Singapore’s F&B scene – Mr. Ang Kiam Meng and Mr. Andrew Tjioe who are both past presidents of the Restaurant Association of Singapore. They have been appointed as Honorary Advisors at our Gala Dinner last month to continue inspiring the industry with their expertise and leadership. 💡🌟 🌐 Mr. Ang Kiam Meng, CEO and Executive Director of JUMBO Seafood Singapore, has propelled the brand to incredible heights. Under his guidance, Jumbo evolved into a multi-concept dining enterprise with numerous outlets across Asia. Famed for their signature dishes, including the mouth-watering #ChiliCrab, Jumbo’s reach and influence are a true testament to Mr. Ang’s innovative approach. 🦀👏 🍴 Mr. Andrew Tjioe, Executive Chairman of TungLok Group, oversees an impressive portfolio of more than 40 restaurants operating across Singapore and the rest of the world. His dedication to blending culinary traditions with fresh, modern ideas has elevated the dining experience, setting a benchmark for quality and innovation in the industry. 🌍🍽️ Through their dedication and leadership, both individuals have provided immense value and insight to RAS. Now, in their new roles as Honorary Advisors, their wisdom will continue to shape the future of F&B in Singapore. Join us in celebrating their remarkable legacies and ongoing contributions! 🙌🎉 #SpiritOfFnB #IndustryPioneers #RASAdvisors #JumboGroup #TungLokGroup #RAS #onevoiceforfnb ---------- Join the RAS family today and dive into a world of exclusive opportunities and industry insights! As a member, you'll gain access to an electrifying network of F&B professionals, be at the forefront of the latest trends, and have your voice heard in shaping the future of our industry. 👉🏼 https://lnkd.in/djrmyQSD ---------- For more information about the RAS Epicurean Star Awards 2024, you may download our beautiful e-magazine 👉🏼https://lnkd.in/g5ReU3Q4

𝐅𝐨𝐨𝐝 & 𝐁𝐞𝐯𝐞𝐫𝐚𝐠𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈𝐧𝐝𝐞𝐱 (𝐎𝐜𝐭 𝟐𝟎𝟐𝟒) 𝐒𝐚𝐥𝐞𝐬 of food & beverage (F&B) services 𝐫𝐨𝐬𝐞 𝟑.𝟗% in October 2024 on a year-on-year basis, extending the 1.6% growth in September 2024. On a seasonally adjusted basis, sales of F&B services 𝐫𝐨𝐬𝐞 𝟏.𝟒% in October 2024 compared to the previous month. The 𝐭𝐨𝐭𝐚𝐥 𝐬𝐚𝐥𝐞𝐬 𝐯𝐚𝐥𝐮𝐞 of F&B services in October 2024 was estimated at $𝟗𝟗𝟕 𝐦𝐢𝐥𝐥𝐢𝐨𝐧. Of this, an estimated 𝟐𝟒.𝟒% 𝐰𝐞𝐫𝐞 𝐟𝐫𝐨𝐦 𝐨𝐧𝐥𝐢𝐧𝐞 𝐬𝐚𝐥𝐞𝐬, comparable to the 24.3% recorded in September 2024. The Y-O-Y revenue of: 🥢Restaurants rose by ⬆️4.8%. 🥢Fast-food outlets fell ⬇️ 1.5%. 🥢Cafes, Food courts and other eating places rose by ⬆️2.0%. 🥢Food caterers rose by ⬆️17.2% To see more details of trending over 3 years, click in link in comments section. 👇 👍"Like" and 🚕"Follow" at our socials to receive the latest updates on the F&B sector.

Restaurant Association of Singapore (RAS) expresses cautious optimism for the 2025 F&B outlook, acknowledging that business prospects will likely affect all dining concepts, from fine dining establishments to casual eateries and kiosks. This emphasises the diversity of Singapore's culinary landscape, with fine dining concepts complementing other F&B offerings, therefore crucial to maintaining a vibrant and dynamic food scene. To help boost business, RAS advises fine dining restaurants to focus on several key strategies: ✅innovating with unique dining experiences, ✅ embracing technology for enhanced customer engagement, ✅ ensuring perceived value for the premium pricing, and ✅ building strong relationships with patrons. On the customer side, RAS also encourages diners to actively explore new fine dining options, share their positive experiences, appreciate the overall service and ambiance, and provide constructive feedback to our fine dining concepts, to ensure continual improvement. RAS reaffirms its commitment to supporting the entire F&B industry through collaborative efforts with all stakeholders nevertheless. #onevoiceforfnb https://lnkd.in/g3hUSPd5

Restaurant Association of Singapore (RAS) welcomes the Singapore Food Agency's (SFA) new policy allowing pets in Outdoor Refreshment Areas (ORAs) starting 1 January 2025. We would like to take this opportunity to emphasise the importance of continued observation of food safety protocols for all F&B outlets. While SFA approvals are no longer required, the RAS urges all members and the larger F&B community to follow the guidelines provided by SFA, ensuring clear signage, adequate hygiene facilities, and a comfortable dining experience for all patrons. RAS also encourages both pet owners and those who prefer pet-free environments to be respectful and understanding, fostering a harmonious dining experience for everyone. Gentle reminder: For halal-certified premises, pet dogs will continue to NOT be permitted, including at ORAs - please refer to the conditions on MUIS' HalalSG social media page ➡️ https://lnkd.in/dMyUwWux Full SFA Advisory can be found in comments below. https://lnkd.in/dvPaCR_p 

🌟 Celebrating the People's Choice Award 2024! 🌟 The People's Choice Award is a little different from the rest of the RAS Epicurean Star Awards. It's an award where people like YOU get to vote for your favorite restaurants. You are the judges. You have the power to shine the spotlight on the dining spots that you love the most. This year, over 70,000+ unique votes poured in – that's 70,000 food lovers coming together to show their support! Among more than 200+ amazing restaurants, Dian Xiao Er emerged as the crowd favourite for two years running, taking home the People's Choice Award 2024! 🎉🍽️ To the team at Dian Xiao Er – your dedication to quality and creating unforgettable dining experiences has truly captured the hearts of your customers. ♥️✨ This award is a reflection of the incredible connection you’ve built with your community. #PeoplesChoiceAward2024 #YouVotedTheyWon #CommunityCelebration #DianXiaoEr ---------- Join the RAS family today and dive into a world of exclusive opportunities and industry insights! As a member, you'll gain access to an electrifying network of F&B professionals, be at the forefront of the latest trends, and have your voice heard in shaping the future of our industry. #onevoiceforfnb 👍🏼 https://lnkd.in/djrmyQSD ---------- For more information about the RAS Epicurean Star Awards 2024, you may download our beautiful e-magazine👇see link in comments.

The current weather patterns are typical of our year-end season ⛈️🌧️. While we acknowledge business impact, particularly in light of the robust post-pandemic travel recovery ✈️, as association standing behind all F&B folks in the industry, we would like to hold and encourage the view that this as an opportunity rather than a setback. Most of our innovative and creative F&B establishments would have been more than well-prepared to enhance the seasonal experience with their carefully curated offerings - from comforting hot chocolates and mulled wines to hearty hotpots and festive confections 🍫☕️🍲. The cool weather is nothing more than a great complement to these offerings perfectly ❄️. With Christmas and Chinese New Year in close succession 🎄🧧, consumers can look forward to an extended period of seasonal promotions and special menus. We encourage everyone to embrace this unique period - after all, there's something special about enjoying a warm meal while listening to the rain outside 🌧️. Coupled with the wet weather, we envision that deliveries will hike up. We urge consumers to practise patience and tolerance to drivers/riders due to potential delays and especially for riders to be more careful on the potential slippery roads. Let's make the most of this season - our RAS members and F&B establishments are ready to welcome guests for both indoor and weather-protected outdoor dining experiences! 🏪🍽️" - Wei Chan, Hon Secretary, RAS #onevoiceforfnb https://lnkd.in/gTtMdd_q

𝑺𝒊𝒏𝒈𝒂𝒑𝒐𝒓𝒆'𝒔 𝑭&𝑩 𝑺𝒄𝒆𝒏𝒆: 𝑨 𝑭𝒆𝒂𝒔𝒕 𝒇𝒐𝒓 𝒕𝒉𝒆 𝑺𝒆𝒏𝒔𝒆𝒔! 🎉🍽️ Singapore's food scene is legendary! 🤩 From Michelin-starred restaurants to humble hawker stalls, our culinary landscape is incredibly diverse. But with so much choice, how do F&B businesses stay ahead? 🤔 The key is #innovation and #adaptation. Think outside the box! 💡 Embrace new flavors, techniques, and technologies. Collaborate with local artisans and producers. Partner with other businesses for exciting cross-promotions. 🚀 For those who rest on their laurels, beware! ⚠️ Customer preferences are constantly evolving. What's popular today might be passé tomorrow. Staying relevant requires constant effort and a willingness to experiment. 🧪 But for those who embrace change, the rewards are immense! 🥳 You'll not only survive but thrive, creating unforgettable experiences for your customers and contributing to Singapore's vibrant food culture. Let's keep Singapore's F&B scene the best in the world! 🌍 The F&B industry in Singapore is brimming with creativity and potential, but to truly thrive, we must come together as a community. RAS stands ready to be the collective voice advocating for the needs of businesses big and small. By uniting under the RAS banner, F&B operators can amplify their concerns, share best practices, and unlock new opportunities. Whether it's navigating regulations, tapping into training programs, or accessing industry insights, the RAS provides a powerful platform to support the continued growth and innovation of Singapore's vibrant food scene. Now is the time for all players, from casual to fine dining establishments, to join hands and shape the future of our culinary landscape. Together, we can ensure Singapore remains a global gastronomic powerhouse, delighting locals and visitors alike. 💪 ------------------- Join the RAS family today and dive into a world of exclusive opportunities and industry insights! As a member, you'll gain access to an electrifying network of F&B professionals, be at the forefront of the latest trends, and have your voice heard in shaping the future of our industry. Click here to find out more 👉 https://lnkd.in/djrmyQSD #onevoiceforfnb ------------------- https://lnkd.in/gBMpTBTn