Muhammad Farhan Khan
Lahore District, Punjab, Pakistan
787 followers
500+ connections
About
With over 9 years of experience in operations management across telecommunications…
Contributions
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Here's how you can navigate common mistakes when responding to failure in your Customer Experience career.
Navigating common mistakes when responding to failure in your customer experience career involves continuous education. By consistently educating yourself and your team, you can stay updated on best practices, new tools, and evolving customer expectations. This ongoing learning process helps you anticipate potential issues and develop effective strategies to address them. When mistakes happen, view them as learning opportunities. Analyze what went wrong, educate your team on the insights gained, and implement corrective actions. Continuous education fosters a culture of growth and resilience, enabling you to turn failures into valuable lessons that enhance your overall customer experience.
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You're struggling to manage time effectively in customer service. How can delegation help you improve?
Delegation is a powerful tool in managing time effectively, especially in customer service. By empowering your team, you not only distribute the workload but also foster a sense of ownership and responsibility among team members. This approach not only lightens your load but also develops your team's skills and confidence. When team members are entrusted with tasks, they become more engaged and motivated, leading to improved productivity and better customer service outcomes. Empowering your team through delegation creates a collaborative environment where everyone contributes to success, ensuring that customer needs are met promptly and efficiently.
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What do you do if you want to thrive as a self-employed consultant?
Effective networking is crucial for success as a self-employed consultant. Engage with relevant groups at industry events and online platforms like LinkedIn, providing value through insights and free consultations. Maintain connections through regular communication and seek referrals from satisfied clients or contacts. Collaborate with peers to broaden your network and build trust through authenticity. Follow up promptly after networking events and stay visible by sharing updates and contributing to discussions. By consistently applying these strategies, you'll grow your network, attract clients, and establish yourself as a trusted consultant within your industry.
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What do you do if your career in customer experience needs a boost?
Continuous upskilling is essential for success in customer experience. Stay updated on industry trends, enhance soft skills like communication and empathy, and develop technical proficiency with CRM systems and data analytics. Networking within the customer experience community also opens doors to new opportunities. By proactively expanding our skill set, we become indispensable assets capable of delivering exceptional value.
Activity
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🎆 After much contemplation, I’ve realized it’s time to break the silence and begin sharing insights from my professional journey. Reflecting on this…
🎆 After much contemplation, I’ve realized it’s time to break the silence and begin sharing insights from my professional journey. Reflecting on this…
Liked by Muhammad Farhan Khan
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🇦🇪 Dubai takes food deliveries to the skies! Dubai has officially launched its first-ever drone delivery services, starting at Dubai Silicon…
🇦🇪 Dubai takes food deliveries to the skies! Dubai has officially launched its first-ever drone delivery services, starting at Dubai Silicon…
Liked by Muhammad Farhan Khan
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🌏✨ Nepal — an incredible experience! ✨🌏 I finally had the opportunity to visit Nepal, where we successfully launched inDrive and have already…
🌏✨ Nepal — an incredible experience! ✨🌏 I finally had the opportunity to visit Nepal, where we successfully launched inDrive and have already…
Liked by Muhammad Farhan Khan
Experience
Education
Licenses & Certifications
Languages
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English
Full professional proficiency
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Urdu
Native or bilingual proficiency
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Punjabi
Full professional proficiency
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Kashmiri
Native or bilingual proficiency
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Pothohari
Native or bilingual proficiency
More activity by Muhammad Farhan
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A Small Surprise to Wrap Up the Year: Inner Drive Awards Shortlist 💫 Here’s something that made me pause and smile as the year winds down: I’ve…
A Small Surprise to Wrap Up the Year: Inner Drive Awards Shortlist 💫 Here’s something that made me pause and smile as the year winds down: I’ve…
Liked by Muhammad Farhan Khan
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What keeps us motivated, what keeps us going through thick and thin, what makes us wade through the intricacies of daily routine complications? Well…
What keeps us motivated, what keeps us going through thick and thin, what makes us wade through the intricacies of daily routine complications? Well…
Liked by Muhammad Farhan Khan
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We’re hiring! Join inDrive and discover your inner drive! 🌟 We’re on a mission to challenge injustice standing up for what’s right. We’re…
We’re hiring! Join inDrive and discover your inner drive! 🌟 We’re on a mission to challenge injustice standing up for what’s right. We’re…
Liked by Muhammad Farhan Khan
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🇦🇪 Dubai’s Ride-Hailing Market Log Over 500,000 Daily Trips! 🚗 The online ride-hailing market in the UAE is thriving, with projected revenue of…
🇦🇪 Dubai’s Ride-Hailing Market Log Over 500,000 Daily Trips! 🚗 The online ride-hailing market in the UAE is thriving, with projected revenue of…
Liked by Muhammad Farhan Khan
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🌟 Welcome to the team, Alishba Qazi! 🌟 We are thrilled to have Alishba Qazi join us at Elite Consulting USA as a Sales/Admin Representative in our…
🌟 Welcome to the team, Alishba Qazi! 🌟 We are thrilled to have Alishba Qazi join us at Elite Consulting USA as a Sales/Admin Representative in our…
Liked by Muhammad Farhan Khan
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The Bitter Truth About My Journey with Markalytics I believe in sharing experiences, good or bad, to ensure transparency and awareness. I joined…
The Bitter Truth About My Journey with Markalytics I believe in sharing experiences, good or bad, to ensure transparency and awareness. I joined…
Liked by Muhammad Farhan Khan
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