Main Purpose of the Role:
This position requires a highly energetic and motivated individual that understands the importance of their role and how it relates to the dynamic relationships existing between all interdependent functions.
The incumbent will be responsible for applying principles of accounting to research, review, and analyze financial information and to prepare financial, regulatory, and other reports.
Main Tasks:
Manage General Ledger; Journal entries; Accruals, Payroll records
Prepare GL account reconciliations and analysis.
Prepare monthly trial balance, balance sheet, PNL reports
Prepare Quarterly and Annual full scope FS and work with external auditors.
Prepare quarterly results submission to HO
Fixed assets management; IFRS 16;
Prepare annual budget and submission to HO.
Review the operations team setup of customer file and check currency.
Reconcile customer accounts.
Collections from customers for outstanding invoices.
Act as Liaison between customer and Dispute team to facilitate timely resolution and payment
Investigate and recommend solutions to clear all service failures and other issues that may prevent prompt payment from being received and applied.
Handles the customer's concerns by escalating the customer's complaints, disputes, or inquiries to the appropriate internal departments or to management as needed.
Issue timely and complete account statements.
Provide invoices and detail for invoices
Provide the Credit and Collection management staff with regular input on all account activity, including status and call reports on a weekly basis
Coordinate dunning process
Contact customers to obtain information like email or phone
Ensure customers paying to correct bank account
Ensure customers paying to correct name in compliance with banking requirements
Work with Customer Service to determine how to meet customer needs that are outside our normal AOR
Perform manual processes to meet customer needs that are outside our normal AOR
Supports cash flow target by ensuring that all processes and procedures are completed, quality standards are met, and that customer accounts are handled effectively and efficiently.
Research and validate credit balances on accounts
Identify all payment discrepancies and obtain remittance details from customers or internal departments to ensure prompt resolution of residual balances
Research, resolve, and reconcile all unapplied receipts.
Encourage customer to utilize credits
Coordinate refund
Requirements:
• Bachelor’s degree (B.
A.
) from four-year college or university
• Two to five years related experience and/or training; or equivalent combination of education and experience.
• Accounting background and experience.
• Excellent knowledge of Microsoft Word, Excel, PP and Outlook.
Experience in SAP preferred.
• Experience in big data analysis, identifying anomalies and trends, etc.
• Excellent verbal and written communication skills.
• Minimum of three years of collections/AR/industry and/or related experience
Function:
Finance
Publish in Internal Career Page:
No