“Danson is very good at problem solving and thinking out-of-the-box. He has a good approach to issue identification, isolation and resolution which informs his skills in end user support and solutions design. He has worked well in delivering projects within timelines and with good success, he was instrumental in implementing the Cloudfactory ITSM within strict timelines. He is a great collaborator and has worked well with larger teams within CloudFactory. Together with the CloudFactory operations teams, Danson has guided, documented and implemented the Finance Procurement processes together with the CloudFactory Finance and Operations teams.”
About
Dedicated IT Service Delivery Specialist with 5+ years of experience delivering…
Contributions
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You're managing a team with varying work styles. How do you ensure everyone stays on track?
To manage a team with varying work styles in an agile environment, I would focus on clear communication through regular standups and retrospectives, ensuring transparency and alignment. I’d balance flexibility with accountability by empowering team members while setting clear goals. Collaboration tools like Jira and Slack would help track progress, especially with a geographically dispersed team. Understanding regional and individual work preferences would foster a culturally sensitive and inclusive environment. Continuous feedback through reviews and check-ins would allow for course correction, while maintaining a shared vision of the success would keep the team focused on the common goal.
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You're faced with a client request for a bold solution. How do you decide between risk and practicality?
Ultimately, balancing risk and practicality depends on your personal or organizational goals, the context of the decision, and your tolerance for uncertainty. A calculated, balanced approach often offers the best of both worlds. Tesla, Amazon, and Apple showcase high-risk, high-reward strategies that ultimately paid off, while companies like Southwest Airlines and Patagonia demonstrate how practical, sustainable approaches can lead to steady success. These real-world examples illustrate how industries balance immediate challenges with long-term strategies, emphasizing that a well-considered approach often leads to the most successful outcomes.
Activity
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It has been a great week engaging on different industry forums on ICT related issues and having engagements with ICT Authority and @Ministry of ICT…
It has been a great week engaging on different industry forums on ICT related issues and having engagements with ICT Authority and @Ministry of ICT…
Liked by Danson Wainaina
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How Startup Funding Works A Hypothetical Startup Goes From Idea To IPO 👍 Give this post a thumbs up ➕ Follow me at David Sym-Smith for…
How Startup Funding Works A Hypothetical Startup Goes From Idea To IPO 👍 Give this post a thumbs up ➕ Follow me at David Sym-Smith for…
Liked by Danson Wainaina
Experience
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Education
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Jomo Kenyatta University of Agriculture and Technology
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Activities and Societies: Rotary Club The Journey Rover Scouts
Majored in Management Information Systems.
Thesis: Predictive Analytics on Consumer Behavior in Retail Chain Supermarkets.
Licenses & Certifications
Volunteer Experience
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Therapist Coordinator, ICT Consultant
Fairmile School
- 2 years 6 months
Children
Fairmile School is an organization that instills basic life skills to children, young adults with autism and downs syndrome.
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Knowledge Transfer
Eneza outreach program
- 2 years
Social Services
Proficiently delivered knowledge on computer literacy and Microsoft office suite to Thika prison constables and male inmates, mean score was above average on evaluation.
Courses
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Knowledge For Life
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Languages
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English
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Kiswahili
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Recommendations received
3 people have recommended Danson
Join now to viewMore activity by Danson
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What kind of remote access architecture can support a million global workers? Hear directly from Kevin Juma of CloudFactory: https://okt.to/WYzUuo…
What kind of remote access architecture can support a million global workers? Hear directly from Kevin Juma of CloudFactory: https://okt.to/WYzUuo…
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In a world where change is pervasive, perpetual and exponential we must constantly learn, update our mental maps , deploy new models and course…
In a world where change is pervasive, perpetual and exponential we must constantly learn, update our mental maps , deploy new models and course…
Liked by Danson Wainaina
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Inculcating a savings culture hasnt been easy in Kenya leave alone savings for Pension/ retirement. With the new NSSF changes do you think this is…
Inculcating a savings culture hasnt been easy in Kenya leave alone savings for Pension/ retirement. With the new NSSF changes do you think this is…
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