Safalta.com recently organized an insightful masterclass session on "Pioneering Marketing Technology in India," featuring Prasun Kumar, Chief Marketing Officer of Magic Bricks. With over 25 years of experience in telecommunications, advertising, marketing, and communications, Mr. Kumar shared his profound insights on the evolving role of marketing in driving business growth.
He emphasized that marketing is the growth engine of any organization, requiring fundamental skills in finance, sales, and product development. He noted that without these core competencies, sustaining a business is challenging. Mr. Kumar highlighted how, over the past decade, brand communication has evolved from traditional methods to real-time, person-to-person interaction. Today, brands can instantly gather feedback, address complaints, and respond to customer suggestions, fostering stronger relationships with consumers.
Discussing the qualities essential for every marketer, he underscored the importance of prioritizing customer interests in both products and services. He shared his admiration for Steve Jobs, who, though not a marketer, built Apple into a high-value, premium brand. Mr. Kumar observed how Apple's production in India over the last 20 years and its unique marketing strategy have made owning an Apple product a dream for many Indians.
Mr. Kumar also addressed the shrinking attention span of modern viewers, advising marketers to create impactful content that conveys key messages in 30 seconds to one minute. Such concise content, he explained, is more likely to drive sales and effectively convince viewers of the product's value.
Highlighting technology’s transformative role in marketing, Mr. Kumar remarked that in the 21st century, no company can thrive without embracing technological advancements. By tracking young consumers’ social media footprints, brands are able to craft personalized strategies that foster loyalty and enhance service delivery.
When asked about launching a new brand, he expressed that it would embody the qualities of companies like Amazon, Facebook, Uber, Ola, Zomato, and Swiggy—brands that have thrived through strategies rooted deeply in the Indian landscape.
Lastly, Mr. Kumar spoke about learning from failures, especially for startups. He pointed out that innovative ideas are always welcomed, but not every venture will succeed immediately. He encouraged entrepreneurs to learn from setbacks, conduct thorough research, and return with fresh, refined ideas that contribute positively to the economy and society.
We extend our gratitude to Mr. Prasun Kumar for inspiring Safalta students and offering such valuable insights into marketing and technology in today's fast-evolving landscape.
15