Kaushik Konlade

Breaking Down Barriers - Why Omnichannel is the Future of Retail “As the retail landscape continues to evolve at a breakneck pace, omnichannel fulfillment has emerged as a key determinant of which brands thrive and which fall behind. The blending of online and offline retail is no longer a nice to have. We’ve moved past the point of omnichannel fulfillment being optional. It is now the only way forward. All of the world’s retail bigwigs have recognized that seamless integration between online and digital channels is the future.” https://lnkd.in/gKR9YfhR ClickPost #RetailTrends #future #omnichannel #OmniChannelRetail

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#IRStudio Sreekanth Chetlur, Chief E-commerce Officer, Shoppers Stop speaks to Mannu Mathew, Assistant Editor, IMAGES Group about the almost three-decades-old department store chain’s ongoing e-commerce journey, omnichannel approach, mobile application and much more. Chetlur also points towards the importance of emerging cutting-edge technologies like GenAI in the area of e-commerce to give a personalised and more pleasing experience to the customers. Click on the link below to watch the entire interview... #retailnews #retailtrends #retailsector #retailindustry #retailing #retailresults #retailupdates #businessnews #retailgrowth #retailsectornews #retailindia #retailtrends #retailbusiness #ir #IndiaRetailing #ecommerce #shoppersstop #retailtrends #omnichannel #customerexperience #seamlessjourney #postpurchase #GenAI #cuttingedgetechnologies #departmentstore

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The transitory space retail is in right now as the purpose and stores in malls shift, for example, is prompting retailers to rethink their strategy. Read on to know why bigger retailers are downsizing store-wise. #retail #strategy #retailerstrategy https://lnkd.in/gCzSc6pe

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In today's omnichannel retail landscape, consumers expect a seamless shopping experience, regardless of whether they're browsing online or visiting a physical store. Ketan Chunchanur, Our Head of Ecommerce & Modern Trade, dives deep into how Modenik Lifestyle is leveraging technology to personalize the customer journey and make lingerie shopping easier than ever. Read the full article here: https://lnkd.in/g89bcdSt #EvolvingEveryday #retail #ecommerce #omnichannel Enamor – a Modenik Lifestyle Brand

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As many as 65.8% of #consumers in India are now using multiple channels—whether #onlinestores, in-store shopping, or #mobileapps—when making purchases, moving away from relying on just one platform, according to a report by order-to-delivery platform Locus and Coresight Research. Click on the link below to know more... Locus I Nishith Rastogi #report #shopping #omnichannel #retail #onlineshopping #retailnews #retailtrends #retailsector #retailindustry #retailgrowth #retailing #businessgrowth #Indianretailmarket #retailresults #retailindia #retailupdates #businessnews  #retailsectornews  #retailbusiness #ir #IndiaRetailing

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Amazon's Bazaar Reshapes India's Retail Terrain! Delve into the latest innovation from the e-commerce titan, designed for India's Small and Medium Enterprise Retail Ecosystem. Discover how SMEs can harness the power of 'Bazaar' to compete and thrive. Explore the full story now! https://lnkd.in/dG5QZaW6 #AmazonBazaar #EcommerceRevolution #RetailInnovation #SMEs #IndiaRetail #CompetitiveEdge #amazon #Bazaar #meesho #flipkart #shopify #financenews #NewsUpdate #BusinessNews

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🛒 I'm not on a shopper journey... I'm on a seamless journey through life until you interrupt me at a point of friction. The legendary Girijesh Agarwal, Chief Strategy Officer at Incisiv, highlights how #retailers should be thinking about the shopper experience. From the consumer's perspective, they are not on a shopping journey through your sales channels - they are on a journey through life that's interrupted by friction points in that shopper journey. How you interact with the customer at that point is what drives your experience. More of this discussion on the latest episode of the #RetrailRazor #podcast where Giri joins hosts 🏷 Ricardo Belmar & CASEY GOLDEN! Find it wherever you get your #podcasts! #retail #retailtech #TopRetailExpert #TRE David Weinand

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What a memorable experience it was listening to the insightful discussion that D2C industry leaders had at #IReC2024. 🤩 OgmentO's smart vending machines revolutionise D2C brand expansion by seamlessly integrating omnichannel shopping experiences. Our innovative machines bridge the gap between online convenience and offline accessibility, allowing brands to reach new customers in physical locations while maintaining their digital presence's personalised and data-driven approach. 🚀 Discover how OgmentO empowers D2C brands to enhance customer engagement and drive sales across offline channels. To learn more about how you can expand your D2C brand offline, visit https://ogmento.io/ #omnichannel #retail #retailautomation #customerengagement #d2c #d2cbrands #d2cindia #futureofretail #smartvendingmachines #OgmentO

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Why Q2 FY25 Was a Winning Quarter for India’s Retail Sector Amidst Challenges “As the Indian retail industry navigates a complex landscape, characterized by economic headwinds, shifting consumer behavior, and fluctuating demand, several major brands have shown remarkable resilience and adaptability. In Q2 FY25, players from different segments—Marico, Bata, Bikaji Foods, Shoppers Stop, Colgate-Palmolive, and Kalyan Jewellers—have unveiled results that tell a story of cautious optimism, strategic expansion, and evolving consumer engagement. This quarter highlights a broader trend in Indian retail: a calculated approach to growth amid challenges, focusing on premiumization, product diversification, and deepening connections with consumers.” https://lnkd.in/gh4hR_WF Marico Limited Bata India Limited Bikaji Foods Shoppers Stop Colgate-Palmolive kalyan jewellers #ShoppersStop #FMCGReport #retailIndia

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Join us for an insightful fireside chat with Nirupa Shankar, Joint Managing Director of Brigade Group, at the Bengaluru Retail Summit. Discover the fascinating parallels between training for an Ironman triathlon and managing a successful organization, and learn how these experiences have shaped her approach to time management and operational efficiency. Key Discussion Points: 1. Parallels Between Ironman Training and Organizational Management: Nirupa Shankar shares how the discipline and time management skills required for an Ironman triathlon have influenced her leadership style and decision-making processes. 2. Reinvention in the Retail Sector: Understand the ongoing reinvention in the retail sector, from cinemas competing with OTT platforms to the high bankruptcy rates among restaurants and the necessary agility malls must adopt to stay relevant. 3. The Growing Online and Offline Markets: With online retail growing at 30% and offline at 15%, Nirupa discusses how Brigade Group is creating spaces for online brands to test the offline market, facilitating dynamic changes and opportunities for retailers. Bijou Kurien Click on the link below to watch the full video: https://lnkd.in/g-NpX-4i #BRS2024 #BengaluruRetailSummit #RAI

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Indian retail is increasingly bedevilled by shrinkage or the loss of inventory due to shoplifting by customers, theft by employees, vendor fraud and supply chain errors. As a percentage of sales, shrinkage has risen at retail chains in India with industry executives attributing this to the rise in thefts amid growth in sales volume. #inventory #sales #industry #FY24 #retail #latestnews

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The government has shot off queries to senior ecommerce executives to understand the ownership structures of quick commerce firms and their dark stores. The chief executive of one of the top three quick commerce firms told us that he recently briefed commerce and industry minister Piyush Goyal and his team on the nature of investors in the firm and its long-term plans. #quickcommerce #darkstores #ecommerce #onlineshopping #fastdelivery #ETretail #latestnews

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If you’re following Luxlock, you’ll want to tune in with us for our first Unified Commerce Converation on the Retail Razor podcast. It’s only a shopper journey to the person not living it. Otherwise, it’s life and you’re either winning as a brand by providing value or taking value away with friction. Experiences should compound, if a customer hasto start from scratch each time you are degrading value from every interaction. Without a unified system and approach to your business, creating compounded experiences is impossible. Essentially, the back bone of our commerce thesis when building a new foundational infrastructure for luxury brands.

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There is a new retail couple in town! 💑 Retail 4.0 and Omnichannel retailing are coming together to create retail magic ✨ Catch the omnichannel train 🚂 and get to the path of omnipotence 🌐. Here’s a detailed read about everything you need to know: https://lnkd.in/dc9PEjtq #Bizom #RetailIntelligence #Omnichannel #RetailTrends #SasSifyRetail

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Why 55% of First-Time Shoppers Are Choosing Q-Commerce for Festive Buys “As India’s eCommerce market booms, one of the most transformative developments has been the rise of quick commerce, or Q-commerce. While traditional eCommerce continues to expand, especially during the festive season, Q-commerce has revolutionized how consumers access products, delivering goods in as little as 10 minutes. This innovation is not just a convenience for customers but a strategic game-changer for retailers, particularly in a highly competitive and fast-evolving market.” https://lnkd.in/gYEy4_p4 Zepto bigbasket.com Blinkit #ecommerce #retail India #Consumer trends

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Jyoti Deswal emerges as a dynamic figure in the Indian Retail and e-commerce landscape, boasting extensive experience and a stellar track record. As the Director (Head) of Etail & Large Format Retail Business (LFR) at Lenovo India, she has showcased unmatched dedication, foresight, and inspirational leadership. Jyoti D. | Lenovo India | ETP Group Click on the link below to know more... #retailnews #retailtrends #retailsector #retailindustry #retailing #retailresults #retailupdates #businessnews #retailgrowth #retailsectornews #retailindia #retailtrends #retailbusiness #ir #IndiaRetailing

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🚨 Meesho adds four independent directors to its board 👨‍💼 👩‍💼 1️⃣ Ecommerce unicorn Meesho has appointed four independent board directors with decades of experience in financial services, corporate governance, operations and technology. 2️⃣ The addition of Hari S Bhartia, Rohit Bhagat, Kalpana Morparia and Surojit Chatterjee aligns with Meesho’s move to change its domicile from the US to India before a stock listing on the domestic exchanges. 3️⃣ Independent directors play a crucial role in this process by ensuring compliance and financial oversight. They also provide strategic guidance and help set long-term goals. Article link in comments 👇 #governance #board #directors #startups #commerce #retail #india #meesho

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🎯 Unveiling Shoppers Stop's Strategic Playbook: Triumphs and Trials of FY24 📊 FY24 Financial Roundup: Navigating Through Turbulence 📉 Annual Revenue Growth: Shoppers Stop showcased resilience with a revenue climb to ₹4370 Cr in FY24, up by 8.7% from FY23’s ₹4021 Cr. 📈 Profit Dynamics: Witnessed a steep decline, with net income plummeting by 33% to ₹77.3 Cr. Profit margins squeezed to 1.8%, burdened by rising operational costs. 🌟 Q3 Highlights: A Crucial Quarter Unpacked Revenue Insights: Notable increase to ₹1207 Cr in Q3 FY24, from ₹1132 Cr in Q3 FY23, emphasizing Q3 as a strategic peak in retail. 💰 Consumer Spend Metrics: 📌 ATV Growth: Elevated by 6%, <> higher spending per visit. 📌 IPT Uplift: Saw a 5% rise, <> customers are purchasing more items. 📌 ASP Stability: Maintained consistency, <> strategic pricing stance amidst market fluctuations. 🚶‍♂️ Footfall Challenges: Addressing Stagnation Despite robust spending metrics, the stagnant revenue growth suggests a footfall challenge, spotlighting the urgent need for dynamic #customeracquisition strategies. 👗 #Apparel Segment Dynamics: Navigating Consumer Shifts Q3 FY24 revealed a 6% revenue bump, heavily supported by segments outside traditional apparel. This segment’s stagnation reflects a consumer pivot towards more personalized shopping experiences at Exclusive Brand Outlets (#EBOs), marking a shift in #retail consumption patterns. 🏠 Non-Apparel Success: Lessons from Players like Lifestyle Lifestyle's Strategic Mastery: Successfully tapped into non-apparel segments like Home and Lifestyle, integrating these into their stores to captivate a broader consumer base and adapt to evolving market demands. 🏅 #LoyaltyProgram Analysis: Enhancing Member Impact First Citizen Program Insights: 🔖 Black Card Contribution: At 13% of total sales, it falls short compared to industry leaders. Benchmarking Success: 🏷 SEPHORA: High-tier members contribute over 60%. 🏷 Tesco & Costco Wholesale/Target: See 30-40% and 20-30% contributions from top-tier members respectively. 💄 Beauty Segment Examination: A Beacon of Hope Despite a headline 10% sales increase in the beauty segment from Q3 FY23 to Q3 FY24, a deeper look reveals a drop in sales per store following an expansion from 85 to 101 stores. This points to the necessity for enhancing store performance and achieving operational efficiency swiftly in new locations. 🔍 Strategic Imperatives: Pioneering a Phygital Future Shoppers Stop is set to revamp its 'phygital' strategies to merge physical and digital realms seamlessly, aiming to draw a wider consumer base and deepen loyalty. 🔮 Looking Forward: Setting the Course FY25 will focus on leveraging analytics to refine customer interactions, overhaul loyalty rewards to boost engagement, and expand into non-apparel domains and strengthen #SSbeauty . #ShoppersStop #RetailInnovation #StrategicInsights #ConsumerBehavior #DigitalTransformation #Ecommerce #Omnichannel #Fashion

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