Himanshu Shekhar Mishra

"bechna shuru karo, saare raaste khul jayenge" This was a quote a CEO said to us when we were debating endlessly on product, GTM and other plans for over a day! and I have taken this to heart! As you sell, you get customer feedback, you make revenue, you figure out how real your strategies are! Every trivial thing is left in the dust, the product feature you debated a few hours for? Guess what, the customer loved something else and didn't even look at it! The ad language you tirelessly didn't take live? The customer read something entirely else and resonated with your brand! Sales solves all ills is the mantra to live by and boy does it get reinforced everyday! #sales #strategy #start

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Zepto promises 10 mins delivery, but customers often experience updates on delivery times post-order placement but sometimes deliveries even arrive in 6-7 mins. Here are some reasons for this inconsistency. Feel free to add more insights to enhance this list. - Lack of consensus among stakeholders on a shared vision - Business strategy not aligned with service strategy for feasibility check - Absence of alignment between business and technology strategy for tech need - Failure to define success criteria and KPIs before finalizing requirements - Business strategy not collaborating with data and analytics team for KPI dashboard for actionable insights - Service strategy lacking transparency discussions with the business team - Service design team not coordinating with service operations for delivery coverage - Technology teams and service teams not clarifying limitations with the business - Product owner missing alignment with business strategy for a holistic view of requirements and over all vision - Lack of integration requirement discussions between product owner and delivery teams - Business analyst failing to communicate requirements effectively with the product owner - Siloed approach by the software development team without understanding the broader context - Testing team designing test cases without consulting (signoff) the product owner - Missed integration testing by the testing team - Limited scenarios covered in user acceptance testing - CX team not engaging with the business strategy and customer feedback. - Service improvement teams overlooking data points from service operations for service enhancements #BusinessStrategy #BusinessDesign #BusinessAnalysis #ServiceDesign #ProjectManagement #ServiceTrasparency #TechnologyStrategy

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🚀 𝐙𝐞𝐩𝐭𝐨 𝐂𝐚𝐟é: 𝐓𝐡𝐞 𝐍𝐞𝐰 𝐄𝐫𝐚 𝐨𝐟 𝐐𝐮𝐢𝐜𝐤 𝐅𝐨𝐨𝐝 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 Zepto is redefining quick commerce with its latest move—spinning off Zepto Café into a separate app starting next week! Here’s the big picture: 1️⃣ 𝐄𝐱𝐩𝐚𝐧𝐬𝐢𝐨𝐧 𝐏𝐥𝐚𝐧𝐬 🔹 Currently available only in Mumbai, Zepto Café plans to scale operations to 120 locations across cities like Delhi NCR, Bengaluru, Hyderabad, Chennai, and Pune. 2️⃣ 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧 𝐇𝐞𝐚𝐭𝐬 𝐔𝐩 🔹 Swiggy has launched its ‘Cafe’ service in select Bengaluru localities. It also is increasing the Bolt operations 🔹 Blinkit is preparing a pilot café feature in select cities. 3️⃣ 10-𝐌𝐢𝐧𝐮𝐭𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧 🔹 Zepto Café promises chai, samosas, and pizza in just 10 minutes. 🔹 With kitchens integrated into its 600+ dark stores, speed ovens and coffee machines ensure food is ready in under 2 minutes. 4️⃣ 𝐊𝐞𝐲 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭𝐢𝐚𝐭𝐨𝐫𝐬 🔹 Unlike Zomato and Swiggy, Zepto Café operates without a food aggregator model. 🔹 Sources ingredients from local vendors and cooks fresh in-house for every order. This may be initially capex heavy but may be good for the bottom line. In future maybe it ties up with restaurants. 🔹 Menu to expand significantly in the future. 5️⃣ 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐄𝐝𝐠𝐞 🔹 Zepto Café handles 30,000 orders daily, leveraging its growing presence to challenge Zomato and Swiggy directly. 🔹 Analysts predict potential partnerships with restaurant brands to further expand into full-fledged food delivery. 6️⃣ 𝐖𝐡𝐲 𝐚 𝐒𝐭𝐚𝐧𝐝𝐚𝐥𝐨𝐧𝐞 𝐀𝐩𝐩? 🔹 Offers a dedicated user experience and builds a distinct consumer recall. 🔹 Aiming to operate across all dark stores and cities where Zepto already has a footprint. 💡 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲 Zepto Café is capitalizing on quick commerce trends, challenging established players like Zomato and Swiggy with its hyper-fast delivery model. Whether it’s chai or pizza, speed and reliability are the new standards in food delivery! What’s your take on 10-minute food delivery? Share your thoughts! #fooddelivery #swiggy #blinkit #zepto #zomato #technology #digitalmarketing #management #strategy #innovation #socialmedia #mumbai #bangalore #delhi #bengaluru #ecommerce #fooddelivery #hyderabad #pune #gurgaon #Futurism #Innovation #DigitalMarketing #Technology #Bengaluru #TrendingNow #FutureReady #investment, #investing, #seedinvestor, #startupinvestor #angelinvestor #investor #investments #hyderabad #VentureCapital Bestvantage Investments

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"The Advent of Alcohol Delivery in India: A Paradigm Shift in Quick Commerce" Zomato, Swiggy might soon start delivery alcohol in few states. This is a significant development in India's quick commerce sector: the introduction of alcohol delivery services by leading players such as Zomato and Swiggy. The traditional process of purchasing alcohol in India has often been characterized by inconvenience, lengthy queues, and limited accessibility. The advent of alcohol delivery services in India will mark a significant milestone in the evolution of quick commerce. By leveraging their existing infrastructure and technology, companies like Zomato and Swiggy will be able to deliver alcohol to customers' doorsteps in a timely and efficient manner. Key benefits: - Enhanced convenience: Alcohol delivery eliminates the need for customers to navigate through traffic, parking, and queues. - Increased accessibility: This service expansion enables customers in areas with limited liquor stores to access alcohol with ease. - Responsible drinking: Companies are implementing measures to ensure responsible drinking practices and ID verification to guarantee a secure experience. - Economic benefits: This development creates new revenue streams for quick commerce companies and generates employment opportunities. It would be interesting how these firms comply with excise policies and other regulations. #alcoholdelivery #quickcommerce #convenience #innovation #india #beverageindustry #zomato #swiggy

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📡 How BSNL LTD Gained 8.5 Lakh Subscribers in a Month While Giants Lost Over 1 Crore BSNL is shaking up the telecom game. Here's how: 💰 Affordable Plans: - BSNL: ₹797 for 2GB/day (300 days) - Jio/Airtel: ₹3,599 for ~900GB with 5G But affordability isn’t the full story. 1️⃣ Rural Focus: Expanding 4G to underserved regions 🌍 2️⃣ 5G-Ready: Gearing up for a mid-2025 rollout 🚀 3️⃣ Government Support: ₹89,047 crore funding for infrastructure 🏗️ 4️⃣ Strategic Vision: Prioritizing digital inclusion over urban competition BSNL isn’t just cutting costs—it’s bridging the digital divide and empowering rural India while quietly preparing for 5G. 💬 Your pick: Cost, speed, or accessibility? #BSNL #Telecom #AffordableConnectivity #DigitalIndia #RuralFirst #5G

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Our Founder & Chief Product Officer, Mr. Sandeep Ghule, shared insights on the ever-evolving credit card landscape of the country in light of the recent directives from the RBI. He emphasized on the strategies that fintech companies can adopt and drive India towards a more inclusive and innovative financial future. Read the full article here: https://lnkd.in/dXMdYqak  

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No IPL learnings related post from me 😜; this one’s different. Read on… Lowkey Fire: Why Gen Z Should Be Your Next Hire…   Much is being written and said about this cohort, and here’s my take on why hiring GenZs (individuals born between 1997 and 2012) is a good idea!   Tech Titans: Gen Z grew up with a constant connection to the digital world. Chat GPT may be their default ‘go-to’ browser unlike Google for most oldies! They're whizzing at social media, content creation, and navigating the ever-evolving online landscape. This makes them invaluable assets for companies trying to stay ahead of the technological curve.   Values-Driven Workforce: This generation seeks authenticity, and transparency and prioritizes purpose over paycheck. They want to work for companies that align with their social and environmental values. They'll bring a fresh perspective and a drive to make a positive impact, keeping your company mission-focused.   Work-Life Integration, Not Balance: Forget the hustle culture of the past. Gen Z prioritizes mental health and well-being. They value flexible work arrangements and prioritize collaboration that allows them to integrate work and life seamlessly. This fosters a happier, healthier workforce and reduces burnout. Let’s learn from them!   Sometimes they may come across as unprofessional owing to their choice of vocabulary, dress code, and a seemingly casual attitude to work. They may be prone to higher levels of anxiety at work, but mentors can help them navigate this phase.   We definitely need to rethink our lens and look beyond the surface. This generation is acutely aware of their needs and driven by a desire for self-actualization. Whether fuelled by educational opportunities, family support, or a combination of factors, they're highly motivated.   GenZ will never fit in your box. It’s like trying to force a square peg into a round hole! They are disruptors and innovators. Embrace their unique skillset and values, and you'll unlock a future of success for your company!   #GenZHiring #FutureOfWork #TechSavvy #Disruptors #ValuesDriven #WorkLifeIntegration #MentalHealthMatters #FreshPerspective #Innovation #BreakTheMould

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A conversation around the buzz word of the ecosystem - ‘GTM’ Diverse examples from Swiggy to YouTube to Astrotalk on some of the classic successful GTM’s of recent times. What Can You Find In The Conversation 1. How can you build distributions from multiple angles 2. How to switch between macro and micro while looking for insights 3. How to utilise every single channel. Both on app and off app 4. Critical problems to look at when we are doing GTM for a scaled product vs a 0 to 1 product. Do add your own set of examples around few of the best GTM’s that you have seen recently.

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Primary stakeholders of food delivery platforms like Swiggy and Zomato are customers ordering the food, restaurants and the delivery executives. 🛵 But the forgotten stakeholders are also the citizens of the country. I appreciate these platforms taking initiatives like first aid training for citizens but the most important problem I believe they need to solve for citizens is to enforce traffic rule adherence for their delivery executives.🚦 I understand that the incentive/renumeration of executives depends on timely delivery but that does not mean traffic rules can be compromised. compromising traffic rules isn't just risky—it's a safety hazard for everyone, including the executives themselves. 🚨 It's evident on our streets that many are rushing, often breaking rules in the process. But how do we solve this ? 🤔 I believe we can definitely incentivise the good behaviour of executives. I personally would love to double the tip if I know the executive assigned to my order prioritised safety by adhering to the traffic rules. 🌟 Zomato , Swiggy This requires a lot of product thinking but would be thrilled if we can provide executives’ rating based on traffic rule adherence. Any other better solution ?

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Most of you who are following Deepinder Goyal know that Zomato has introduced group orders on the app. But this is a genius move, because it’s much more than just customer convenience. Think about it - What do product managers want more than anything else? Active users. And this feature increases the number of active users on the app. But that's not just it.. The best part is, if someone is confused about using the app (which will rarely happen since Zomato is pretty well-made in terms of UX), their friends are right there to help. Free customer support, anyone? 𝐁𝐮𝐭 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝐢𝐬 - 𝐖𝐡𝐲 𝐰𝐨𝐮𝐥𝐝 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐮𝐬𝐞 𝐭𝐡𝐢𝐬 𝐟𝐞𝐚𝐭𝐮𝐫𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐢𝐫𝐬𝐭 𝐩𝐥𝐚𝐜𝐞? 𝐖𝐡𝐲 𝐰𝐨𝐧’𝐭 𝐭𝐡𝐞𝐲 𝐣𝐮𝐬𝐭 𝐟𝐨𝐥𝐥𝐨𝐰 𝐭𝐡𝐞 𝐬𝐚𝐦𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬? One, it takes away the responsibility of the one person who would otherwise have ordered. He/she becomes an automatic evangelist of the app. I mean, it’s just more convenient that way 🤷🏻‍♂️ Two (and more importantly) 𝐢𝐭 𝐠𝐚𝐦𝐢𝐟𝐢𝐞𝐬 𝐭𝐡𝐞 𝐞𝐧𝐭𝐢𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐨𝐟 𝐨𝐫𝐝𝐞𝐫𝐢𝐧𝐠. It’s like you add something in your cart but it reflects in your friend’s cart. Who wouldn’t be excited by this? I for one, am.. Has anyone used it yet? Let me know how it felt! Also, I’d really want to know the product manager behind this 😁

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Discovered the Rahul Dua show on Swiggy's new ticketing feature in collaboration with BookMyShow. Is Swiggy now following in the footsteps of the market they once led? Swiggy has long been a frontrunner in Bangalore’s tech innovation wave, especially in the food delivery space. They were one of the first to introduce the concept of food delivery in India, live tracking of delivery agents through maps, and the first quick commerce service in India with Instamart. However, it feels like Swiggy is now playing catch-up. Zomato, despite being a late entrant in both food delivery and quick commerce, is not only shaking up the industry but has also turned profitable. Their recent bold moves have been nothing short of impressive: 1. Acquiring Paytm's ticketing business and launching it in the grandest way possible 2. Elevating delivery agents into Product Manager roles, recognizing them as the true product of the delivery business. 3. Sharing a video of CEO Deepinder Goyal as a delivery agent – a great PR move Meanwhile, Swiggy seems to be following the footsteps of its competitions in Purple & Red: 1. Launching Swiggy Bolt with a 10-minute delivery promise. 2. Introducing "Swiggy Cafe" after witnessing Zepto Cafe's success. 3. Acquiring Dineout to enter the dine-in space. 4. Partnering with BookMyShow for their own ticketing experience. As a longtime Swiggy enthusiast, it’s disheartening to see them lose some of their edge. Will Swiggy find its next big differentiator and regain its innovation-driven momentum, or will they continue to follow the paths carved by others? Rohit Kapoor Sriharsha M. #ProductManagement #Startups #TechInnovation #FoodDelivery #QuickCommerce

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Sameer Nigam, the CEO and Founder of PhonePe, has carved a remarkable path in the digital payments ecosystem in India. Born in Delhi and raised in a family of accomplished professionals, Sameer’s journey reflects a blend of education, innovation, and entrepreneurial spirit. After completing his schooling at DPS Noida, he pursued Computer Engineering at the University of Mumbai and later obtained a Master of Science in Computer Engineering from the University of Arizona. He also holds an MBA in Entrepreneurship from The Wharton School, University of Pennsylvania. Sameer began his professional journey at Shopzilla, where he served as Director of Search Product Development. In 2009, he launched his first venture, Mime360, an online media distribution platform, which was later acquired by Flipkart. Following the acquisition, Sameer joined Flipkart, where he contributed as Vice President and Senior Vice President across marketing and engineering divisions, honing his expertise in the e-commerce sector. In 2015, Sameer co-founded PhonePe, a Unified Payments Interface (UPI)-based platform, alongside Rahul Chari and Burzin Engineer. The application, which went live in 2016, has transformed digital payments in India with support for over 11 Indian languages. Its early success was bolstered by the demonetization wave, propelling PhonePe to become one of the leading players in the fintech space. The platform gained further momentum after its acquisition by Flipkart, and subsequently, Walmart’s acquisition of Flipkart in 2018. Despite controversies, including a recent backlash over comments on Karnataka's job reservation bill, Sameer Nigam remains a key figure in driving innovation at PhonePe. His leadership has not only enhanced PhonePe’s financial performance but also positioned it as a pivotal player in shaping India’s digital economy. #SameerNigam #PhonePe #Fintech #Entrepreneurship #DigitalPayments #Mime360 #Flipkart #StartupSuccess #TechInnovation #IndiaTech #cxolanes

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📎 The Paytm IPO Saga: Lessons from Vijay Shekhar Sharma's Regretful Reflection 📉 "Choosing the Right Banker is Crucial for an IPO" - Vijay Shekhar Sharma In a candid and reflective moment at Tie Delhi NCR's India Internet Day 2024, Paytm CEO Vijay Shekhar Sharma shared his biggest regret: not selecting the right bankers for the company's IPO in November 2021. Using a vivid metaphor, Sharma said, "Bhagawan ke mandir mein jaane k liye, apko sahi pujari chahiye hota hai...shayad humne vo nahi choose kiya" (To visit a temple, you need the right priest...perhaps we didn't choose the right one). 📎 The Importance of Choosing the Right Banker for an IPO 🏦 🗞️ Selecting the right investment banker is akin to choosing the right guide for a complex journey. Here’s why it’s so crucial: 1. Expertise and Guidance: Investment bankers provide critical advice on pricing, timing, and structuring the IPO. Their expertise can make or break the success of the offering. 2. Market Credibility: Reputable bankers bring credibility and trust, attracting more investors and ensuring better market reception. 3. Regulatory Compliance: They help navigate the complex regulatory landscape, ensuring all legal requirements are met. 4. Valuation and Pricing: Accurate valuation and pricing strategies are essential to avoid underpricing or overpricing the shares. 🗞️ The Paytm Case: A Cautionary Tale 📉 Paytm's IPO, one of the most anticipated in India's fintech sector, faced significant challenges. Despite the initial hype, the shares of Paytm have lost roughly 60% of their value since listing. Here’s a closer look at what went wrong: 1. Misrepresentation Allegations: Market regulator SEBI issued show-cause notices to Sharma and other board members over alleged misrepresentation of facts during the IPO. 2. Poor Market Reception: Paytm's shares listed at a 9% discount to its issue price and further declined by 27.2% on the listing day. 3. Investor Confidence: The choice of bankers and the subsequent market performance eroded investor confidence, impacting the company's market value significantly. 💡Lessons for Future Entrepreneurs 🚀 Sharma's experience underscores the importance of meticulous planning and choosing the right partners for an IPO. His advice to future entrepreneurs is clear: "Choosing the right banker is crucial." This lesson is not just about financial transactions but about building a foundation of trust and credibility in the market. 💡Conclusion: A Reflective Note 🌟 Vijay Shekhar Sharma's candid admission serves as a valuable lesson for the startup ecosystem. As he aptly put it, "When you are pushed down and down, you realize you can fly again." For Paytm, the journey continues, with lessons learned and a renewed focus on the future. #Paytm #Fintech #IPO #StartupLessons #InvestorTrust

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Swiggy, India's most anticipated IPO made a strong stock market debut today on November 13, with its shares opening at ₹420 apiece on the NSE, an 8% premium over the IPO price of ₹390. The stock also listed on the BSE at ₹412, marking a 5.6% premium. IPO Listing Details: IPO Price Band: ₹371 – ₹390 per share Listing Price: NSE: ₹420 (8% premium) BSE: ₹412 (5.6% premium) Market Valuation at Debut: ₹89,549 crore Read the full story here: https://lnkd.in/gTvQasCQ Tags: #currencyveda #investors #swiggy #swiggyipo #swiggyshares #tradingtips #optionstrading #personalfinance #motivationalquotes #investmentstrategies #financialfreedom #shares #sharemarketindia #stocks

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Zomato has set a definite precedent in India's product management ecosystem, which may very well be emulated by product companies across the globe (especially, those that involve strong on-ground partner presence to execute sales) One may have cynical views of this initiative's efficacy and more importantly, its longevity - but it truly holds the power to democratize the coveted product role in all its glory. "Diversity in every form – if given a seat at the table – can truly breed innovation and generate ideas that have the power to shape our business." - Deepinder https://lnkd.in/gWUmavPT https://lnkd.in/g3fvpzfj

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In the wake of the Reserve Bank of India (RBI) proposal for the voluntary transition of #SmallFinancingBanks (SFBs) to universal banks, a wave of uncertainty looms over the clarity regarding loan portfolio diversification. Read more: https://lnkd.in/gbKkHBA8 #RBI #SFBs Explore Upcoming Initiatives: https://bit.ly/3TCsMZE Elets Technomedia | Uttam Tibrewal

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