Capillary Technologies

In this week’s edition of #LoyaltySpotlight, we turn our focus to Vietnam—a market set to witness significant growth, with rising disposable income fueling consumption and spending by 2035. Despite global economic disruptions, Vietnam’s CAGR is projected to grow by an impressive 9.8% by 2028. So, how can brands seize this opportunity and thrive in one of the most promising markets? Here are 6 key strategies to win the hearts of Vietnamese customers, build lasting connections, and drive business growth. 🚀 Read more here: https://lnkd.in/g9x2KHuU #vietnam #asialoyalty

🚨 𝗙𝗿𝗮𝘂𝗱 𝗔𝗹𝗲𝗿𝘁 🚨 It has come to our attention that fraudsters are misusing Capillary Technologies’ name, logo, and letterhead to share fake job offer letters. These individuals are impersonating former HR personnel and demanding money for "training programs," falsely promising a job offer upon completion. We want to make it clear that 𝗖𝗮𝗽𝗶𝗹𝗹𝗮𝗿𝘆 𝗱𝗼𝗲𝘀 𝗻𝗼𝘁 𝗰𝗵𝗮𝗿𝗴𝗲 𝗮𝗻𝘆 𝗳𝗲𝗲𝘀 𝗮𝘁 𝗮𝗻𝘆 𝘀𝘁𝗮𝗴𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗵𝗶𝗿𝗶𝗻𝗴 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 and that all official communication from our team will always come from an email ID ending with @capillarytech.com. Our team has already taken action and filed a complaint with the Cyber Crime authorities to address this issue. In the meantime, we urge everyone to remain vigilant. 🔒 𝗛𝗼𝘄 𝘁𝗼 𝗽𝗿𝗼𝘁𝗲𝗰𝘁 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳: - Verify job offers directly with us through our official website or channels. - Do not share personal or financial details with unverified sources. - Report any suspicious activity to us immediately. Your safety and trust are of utmost importance to us. Let’s work together to stop these fraudulent activities. #FraudAlert #StaySafe #CapillaryTechnologies

Leadership isn’t always about having all the answers—it’s about navigating the unknown with #resilience. 💪 This is one of the biggest lessons Aneesh Reddy, CEO and Founder of Capillary has learned in the last 16 years of building Capillary. In an exclusive with Forbes India, Aneesh reflects on the emotional highs and lows of being a founder, temporarily stepping back as CEO, and learning the value of disciplined execution to scale a global business. Read the full article here: https://lnkd.in/gZWnydSX #founderstories #mention #aneeshreddy

Our next featured Captain is a storyteller at heart—crafting narratives that engage, inspire, and connect with the right audience. 🌟 Meet Anjali R Pillai, Senior Marketing Associate at Capillary. 👩💻 At Capillary, she’s found the space to experiment, learn, and grow—honing her marketing skills and discovering new ways to make an impact through her work. Tune in now to listen to her journey so far! #capillary #employeestories #capillaryculture

In this inspiring episode from our partnership with Let's Talk Loyalty and Loyalty TV, István Mag, Head of the Digital Lab at MOL Group, shares how they’ve gone from being a traditional fuel retailer to building a vibrant digital ecosystem—powered by loyalty. Across 8 countries in Central Europe, MOL’s loyalty-led transformation isn’t just boosting business growth—it’s energizing their 26,000-strong workforce and creating meaningful connections with customers. Don’t miss this fascinating journey of innovation and loyalty in action. Watch now! 👇 https://lnkd.in/gtW_vTYr #loyaltyexpertise #loyaltymarketing #loyaltyinnovation

🎄✨ The holiday season is here, and it’s the perfect time to turn seasonal shoppers into lifelong fans! With $989 billion in spending forecasted and trends like self-gifting, gamification, and seamless shopping experiences making waves, there’s so much to unpack. 👉 Dive into our latest blog for strategies to win hearts (and wallets) this season! https://lnkd.in/gt8v8q8P #HolidayMarketing #LoyaltyPrograms #CustomerEngagement #CapillaryTechnologie

Did you know that travel credit cards remain one of the most powerful tools for building loyalty, even in an inflation-driven world? Lars Parmekar, Strategic Accounts Manager for Travel and Hospitality at Capillary, shares his insights in the latest Loyalty360 feature. From flexible redemptions to creative promotions, discover how brands can evolve their loyalty strategies to stay relevant and deliver value. https://lnkd.in/g5X-P87h ✈️✨ #LoyaltyLeadership #TravelRewards #CustomerLoyalty"

The true essence of Capillary? It’s our people – the visionaries, doers, and legacy-makers who drive our success. 💙 In this heartfelt message, Melody Mitchem, our Global HR Head, reflects on what makes Capillary truly extraordinary: a team of dedicated professionals who give their all to our clients and leave a lasting legacy. Whether they’re here with us today or cheering us on from the sidelines, every Capillary employee has shaped the incredible company we are now. Watch the video to hear Melody’s inspiring take on what makes #LifeAtCapillary so special. 🙌 #OurPeopleOurPride #TeamCapillary

Our partnership with Let's Talk Loyalty and Loyalty TV is more than just a collaboration—it’s a spotlight on the innovation, resilience, and creativity that define the world’s most successful loyalty programs. ✨ Through this partnership, we bring you firsthand insights into how global brands overcame challenges, reimagined customer engagement, and built loyalty programs that set new industry benchmarks. 💹 At Capillary, we’re proud to be at the forefront of this transformation, empowering brands with cutting-edge strategies and solutions to create loyalty that lasts. Don’t miss out—tune in now and discover what it takes to build loyalty programs that truly make a difference! 🎧 Link: https://lnkd.in/g6UyztNX The next episode is coming soon! Jubin Mehta | Paula Thomas #loyaltyexpertise #loyalty #aipower

Return fraud can challenge even the best loyalty programs, but with the right strategies, brands can protect their programs while ensuring a seamless member experience. 🖥️ In our latest blog, Alexis Kvamme, Account Director at Capillary, dives into practical approaches like delayed point issuance, transparent pending points, and robust fraud monitoring to tackle return fraud without losing member trust. 📖 Read the full blog to discover how to safeguard your loyalty program while keeping members engaged: https://lnkd.in/giBt5xeb #LoyaltyPrograms #FraudPrevention #CustomerTrust #CapillaryTechnologies