Miri Dukarsky

WhatsApp Business and ChatGPT: A Dynamic Duo Transforming Customer Communication! 🌟 I'm thrilled to share an insightful new blog post from Commbox that delves into the revolutionary integration of WhatsApp Business and ChatGPT. This dynamic duo will transform customer service across industries, offering unparalleled efficiency and personalisation. In today's digital-first world, businesses must leverage cutting-edge technology to meet the high expectations of modern consumers. The integration of WhatsApp Business with ChatGPT is not just a technological upgrade; it's a paradigm shift in how we engage and support our customers. From healthcare to retail and education to municipal services, this powerful combination enhances customer interactions like never before. Explore the future implications of AI in customer communications and learn how to navigate the challenges and opportunities ahead. Take advantage of this must-read post that uncovers the potential of AI-driven customer service! Read the full blog 🔗https://bit.ly/3wVntfb #CustomerService #AI #WhatsAppBusiness #ChatGPT #DigitalTransformation #Innovation #CustomerExperience #FutureOfWork #Commbox CommBox

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This week at the בנק ישראל Bank of Israel we issued yet another “code identifier” to a non-bank entity, 019Mobile, enabling it to connect to Israel’s supervised financial market infrastructures (#FMIs). Their new code is 79. It is the eighteenth code we issued in the last four years. 019 is the first company in the telecommunications space to obtain such a code in Israel. A “code identifier”, formerly known in Israel as a “bank code,” is similar to “sort codes” in the UK or “routing numbers” in the US. Traditionally these codes were reserved for banks. By issuing them to non-banks we are making our national financial infrastructure accessible to a wider variety of entities and thus taking steps to increase competition in the financial sector. Our team members who contributed to the effort include Noa Sheshinski Lavi , Yael Lilienthal, Alona Levi. First article on this topic: https://lnkd.in/dCti-pVc Second article:

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✅ Several years in the making, the Israeli Payments Licensing Reform is finally here, and it is expected to have a significant impact on the local payment market ✅ The newly enacted Regulation of the Provision of Payment Services and the Initiation of Payments Law aims to regulate non-banking entities providing payment services and payment initiation in the Israeli market. This reform, effective today - June 6, 2024, is based on the principles of the European Payment System Directive, aligning Israel's regulatory landscape with global standards  The reform introduces a dedicated and tailored framework for payment companies' regulatory supervision. Its goals are to encourage competition in the payment services market, provide a favorable operating environment for Fintech companies, and establish various protections to safeguard customer funds. Notably, the reform expands licensing and supervision obligations to additional companies whose activities did not previously require a license. It also promotes the introduction of various payment services and customer fund safeguarding mechanisms. We have prepared an article providing an overview of this reform's implications. The article describes the types of companies affected and the timeline for transition periods. #Israel Securities Authority#ISA #Payments#Fintech#PaymentsMoney #Israel https://lnkd.in/dYza_FvN

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on the ongoing strengthening of the Shekel today. my comments at ערוץ הכלכלה https://lnkd.in/d8t3XTbE

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CASE STORY - PART II ------- We are on with the second part of story about our implementation to Tel Aviv Medical Center - T.A.M.C Ltd. This time it's more detailed, and tells about how we moved this medical center from 6 systems to one. All-in-one is one of the basic concepts of our software. We really thing, that using multiple solutions (sometimes over 30) only make your clinic way less efficient. If you have a software mess in your medical center or chain of clinics - that one is for you 😊 https://lnkd.in/eQM-tNK8

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CISCO SYSTEMS & IDF Cisco Systems is a network solution provider headquartered in the U.S. Its subsidiary, Cisco Israel, broadly cooperates with the Israeli military. Moreover, it collaborates with the Israeli government to establish technological hubs, as part of the Digital Initiative that was launched in 2018. According to Who Profits, three of the ten hubs opened by October 2022 were located on occupied territory: two in the West Bank in the regional councils of the settlement of Mateh Binyamin and Shomron, and one in the Syrian Golan. Additional hubs are planned in the Modi’in Illit, Kiryat Arba and Beitar Illit settlements. The company reacted to a request for information in 2021 by stating that it is aiming to contribute to innovation, promote entrepreneurship and digital skills in partnership with the Government of Israel, but that the Israeli government installs the Webex boards, and that Cisco Israel is not involved in the decision-making on hub locations. Cisco’s activities are of concern, as the hubs aim to strengthen entrepreneurship and employment and, with this, benefit the existence, expansion, and sustainability of Israel’s settlement enterprise. Source : DBIO Report, December 2023. #DBIO #BDS #boycott #disvest Suleiman Alfred Massarweh, MD Husan Alli

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𝐀𝐧 𝐚𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 𝐰𝐚𝐬 𝐯𝐢𝐬𝐢𝐭𝐢𝐧𝐠 𝐭𝐡𝐞 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐬𝐢𝐭𝐞 𝐚𝐧𝐝 𝐥𝐨𝐯𝐞𝐝 𝐭𝐨 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐨𝐬𝐞 𝐝𝐨𝐢𝐧𝐠 𝐭𝐡𝐞 𝐰𝐨𝐫𝐤 𝐚𝐧𝐝 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡𝐞𝐝 𝐭𝐡𝐫𝐞𝐞 𝐛𝐫𝐢𝐜𝐤𝐥𝐚𝐲𝐞𝐫𝐬. 𝐇𝐞 𝐚𝐬𝐤𝐞𝐝 𝐭𝐡𝐞𝐦 𝐞𝐚𝐜𝐡 𝐢𝐧𝐝𝐢𝐯𝐢𝐝𝐮𝐚𝐥𝐥𝐲, “𝐰𝐡𝐚𝐭 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐝𝐨𝐢𝐧𝐠?" 𝐓𝐡𝐞 𝐟𝐢𝐫𝐬𝐭 𝐛𝐫𝐢𝐜𝐤𝐥𝐚𝐲𝐞𝐫 𝐫𝐞𝐩𝐥𝐢𝐞𝐝, “𝐈’𝐦 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐡𝐚𝐫𝐝 𝐭𝐨 𝐥𝐚𝐲 𝐛𝐫𝐢𝐜𝐤𝐬 𝐭𝐨 𝐞𝐚𝐫𝐧 𝐦𝐨𝐧𝐞𝐲 𝐬𝐨 𝐈 𝐜𝐚𝐧 𝐟𝐞𝐞𝐝 𝐦𝐲 𝐟𝐚𝐦𝐢𝐥𝐲.” 𝐓𝐡𝐞 𝐦𝐚𝐧 𝐬𝐞𝐞𝐦𝐞𝐝 𝐭𝐢𝐫𝐞𝐝 𝐚𝐧𝐝 𝐰𝐚𝐬𝐧’𝐭 𝐚𝐬 𝐟𝐚𝐫 𝐚𝐥𝐨𝐧𝐠 𝐰𝐢𝐭𝐡 𝐡𝐢𝐬 𝐰𝐨𝐫𝐤 𝐚𝐬 𝐭𝐡𝐞 𝐨𝐭𝐡𝐞𝐫𝐬. 𝐓𝐡𝐞 𝐬𝐞𝐜𝐨𝐧𝐝 𝐛𝐫𝐢𝐜𝐤𝐥𝐚𝐲𝐞𝐫 𝐬𝐚𝐲𝐬, “𝐈’𝐦 𝐚 𝐛𝐮𝐢𝐥𝐝𝐞𝐫. 𝐈’𝐦 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚 𝐬𝐭𝐫𝐨𝐧𝐠 𝐰𝐚𝐥𝐥 𝐟𝐨𝐫 𝐭𝐡𝐢𝐬 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠.” 𝐓𝐡𝐞 𝐭𝐡𝐢𝐫𝐝 𝐛𝐫𝐢𝐜𝐤𝐥𝐚𝐲𝐞𝐫 𝐭𝐨𝐨𝐤 𝐚 𝐦𝐨𝐦𝐞𝐧𝐭. 𝐇𝐞 𝐬𝐭𝐞𝐩𝐩𝐞𝐝 𝐛𝐚𝐜𝐤 𝐚𝐧𝐝 𝐥𝐨𝐨𝐤𝐞𝐝 𝐢𝐧𝐭𝐨 𝐭𝐡𝐞 𝐬𝐤𝐲 𝐚𝐧𝐝 𝐬𝐚𝐢𝐝, "𝐒𝐢𝐫, 𝐈 𝐠𝐞𝐭 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐚 𝐜𝐚𝐭𝐡𝐞𝐝𝐫𝐚𝐥." "You didn't take this route a few years ago," my colleague began, "and you had amazing success." "Why," he continued, "would you change course now?" "This isn't the same company," I began, "there are different variables. Different chess board." "James, I understand this company is different," he replied, "but it was proven success." "I get it," I said, "but I have learned from the mistakes I made at my previous company. I have no intention of repeating those mistakes." "So you're afraid," he pushed, "you know what needs to happen. The biggest mistake you can make is not doing what you know needs to happen." He wasn't entirely wrong. If I don't do what I know needs to happen to make Connects a better business, then I have failed everyone I work for every day. But reluctance is not fear nor is measured strategy. As the leader of this company, I take my responsibility to the employees, volunteers, and community very seriously. If you only look at our balance sheet, you might be critical. Shrinking assets. Negative revenue. That isn't what I see. I see a developing roster of employees. I see new programs launching and concepts being tested. I see excitement where there was apathy. I see a new mission literally on our backs. 𝐂𝐎𝐍𝐍𝐄𝐂𝐓 𝐭𝐨 𝐭𝐡𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. 𝐀𝐂𝐓𝐈𝐕𝐀𝐓𝐄 𝐩𝐨𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬. 𝐃𝐄𝐋𝐈𝐕𝐄𝐑 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐟𝐫𝐞𝐞𝐝𝐨𝐦. I see growth in production. I see proactive branch leaders trying new approaches. I see a new department improving month after month. I see a leader with no industry experience breathing new life into sales. I see our mission moving from a piece of paper pinned to a wall to something we live every day. I see where we're going so I am much less interested in where we have been. We are building a cathedral. It's Thursday... LET'S GO! #letsgo #thursdaymotivation

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Israel’s Position in the Global AI Race! A comprehensive report we published earlier this week in collaboration with Google highlights the growth of the AI sector in Israel, alongside significant warning signs for the future, and analyzes domestic attitudes towards AI in a global comparison. 💡Key Insights: 1. Growth in AI Companies: There are about 2,300 AI companies operating in Israel, making up a quarter of the local high-tech sector. Half of the startups founded in 2023 report using AI technology.    2. Increase in AI Investments: Approximately 50% of total investments and the number of funding rounds in Israeli high-tech in 2023 were in AI companies. However, the increase in investments in Gen-AI startups in Israel is significantly lower compared to the global trend.    3. Shortage in Human Capital: AI roles in Israel heavily rely on employees with advanced degrees (over 60%). Yet, less than 700 Master's degree graduates in computer science, mathematics, and statistics join the workforce each year.    4. Public Attitudes towards AI: More than 80% of Israelis believe that the impact of AI technology will be felt in the next 3-5 years. About 80% of Israelis think that AI has more advantages than disadvantages, a much higher rate than the global average of 55%. This research report, written by Eynav Ehrlich and Tigist Mekonen, is the first deliverable of the Google & RISE Israel (formerly SNPI) #AIForward project aimed at promoting and implementing AI policy for the benefit of Israeli society and economy. The full report in English >> https://bit.ly/4dPlMR9 The full report in Hebrew >> https://bit.ly/4bCrGTU Uri Gabai Yam Atir ‪Gaya Harari-Heit‬‏ #AI #Future

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In a recent interview with Walla, I discussed the crucial topic of safeguarding business data, emphasizing the significant impact of even minor errors by employees on an entire organization. I highlighted key aspects of data security and drew parallels to the largest data breach in history, underscoring its profound implications. #DataSecurity #BusinessProtection #CyberSecurity

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𝗜𝘀𝗿𝗮𝗲𝗹𝗶 𝗧𝗲𝗰𝗵—𝗕𝗿𝗶𝗻𝗴 𝗶𝘁 𝗢𝗻! So excited to share that Bank Leumi has announced the launch of a $𝟳𝟳𝗠 𝗳𝘂𝗻𝗱 with the aim of financing hi tech companies. Something special is happening in Israeli tech! We believe that amazing opportunities are emerging everyday and we look forward to what this chapter will look like together with our clients and partners. Our teams are finalizing the details of the plan, so stay tuned for our kickoff. LeumiTech, Bank Leumi בנק לאומי #DemoDay2024 #TechGrowth  #TechInvest2024  #StartupSuccess 

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Over the past decade, I have reviewed over 1,000 cv's in search for the best team members to join our team. I see a lot of people in Israel in need of jobs these days so sharing some tips from my experience as a manager and Organizational Psychologist that I hope can be helpful. If you have any questions or additional insights, please feel free to comment below or pm me. I divided the job-seeking journey into 4 stages: 1. Self-reflection 2. CV building 3. Networking 4. “Dating” your future boss In this post I will cover some pointers for the first 3 stages. Next post will cover pointers for the last stage. *Self-reflection* 1. Self-reflection and understanding what you are good at and what you are passionate about. 2. Who are you - Need to be able to answer this in 2-3 lines at the top of the CV. Are you a manager and looking to be in a leadership role or more of a hands-on executive? Is your focus marketing/sales/coding/project management? Pro tip: Ask your friends to be honest with you and share the value they see you bring. It will crystalize your own view as well. *CV and LinkedIn profile* 1. CV building - how does your future boss know you are great at what you do? What success and impact did you have that you can articulate with numbers? 2. The design is great. But the most important is the content. Make sure clear description in the header what you do and keep it short, with bullet points and a 1-pager. Make sure no mistakes. If there is even 1 typo, it is a no-go. 3. Passion talks. Years ago I hired a young man with very little experience because he came with great passion and told me how he taught himself code at age 11. See how you can find that story that highlights your greatness. *Networking* 1. Networking and asking friends for an intro or to put in a good word. Identify 10 people you will have coffee with to brainstorm your career. Some will give you great advice. Others will give you a good lead. 2. Don't only think about networking with those who can give you the job today but rather with those who know people that can help you. 3. The best way to build trust is to show your work in action. I once hired someone because he reached out and explained to me in a loom video why one of my client websites stinked and how that can be fixed. He didn't tell me what he does but showed me. What tips have you found as a manager that you would give future employees?

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Israeli AI-Driven Cash Flow Management Platform Raises a $10 Million Panax, an Israeli AI startup that helps companies to handle cash flow, raised a $10 million Series A round of funding led by Team8, with participation from TLV Partners. The total funding of the startup is now $15.5 million. Panax will scale its go-to-market approach, build a more robust AI and data team, and expand its NYC office while keeping its R&D in Israel. AI helps the startup to put together financial data, identify insights and forecast cash flow. The startup also provides a possibility for foreign exchange. Panax focuses on midsize and large companies in industries such as manufacturing, logistics and real estate. Noam Mills, Sefi Itzkovich and Niv Yaar founded Panax 2 years ago. Source: https://lnkd.in/dEiBQjEg

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𝗦𝗼𝗺𝗲 𝗰𝗼𝗺𝗯𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗿𝗲 𝘀𝗶𝗺𝗽𝗹𝘆 𝘂𝗻𝗯𝗲𝗮𝘁𝗮𝗯𝗹𝗲: 𝗯𝘂𝗿𝗴𝗲𝗿𝘀 𝗮𝗻𝗱 𝗳𝗿𝗶𝗲𝘀, 𝗺𝗶𝗹𝗸 𝗮𝗻𝗱 𝗰𝗼𝗼𝗸𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗼𝗳 𝗰𝗼𝘂𝗿𝘀𝗲, 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀. When Elad Shtauber, our VP of Sales Israel, and I joined forces, we immediately recognized the power of our partnership. We discovered the magic of 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴—the strategic alignment of sales and marketing, working together toward common goals. 𝗪𝗵𝗮𝘁 𝗲𝘅𝗮𝗰𝘁𝗹𝘆 𝗶𝘀 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴? Smarketing is the seamless fusion of “sales” and “marketing,” combining these two forces to boost collaboration, efficiency, and effectiveness. Instead of operating in silos, both teams unite to target the right audience and optimize every step of the buyer’s journey. 𝗛𝗼𝘄 𝗪𝗲’𝘃𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝘁 CloudZone: ❐ 𝗢𝗻𝗲 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝗧𝗲𝗮𝗺, 𝗢𝗻𝗲 𝗚𝗼𝗮𝗹: We no longer view ourselves as separate teams; we operate as one strong unit driving growth together. ❐ 𝗟𝗮𝘀𝗲𝗿-𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗢𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀: We’ve moved beyond individual departmental goals to shared outcomes. This alignment has improved our ability to identify and engage qualified leads, driving higher conversion rates and more sales success. ❐ 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Through constant, open dialogue and regular syncs, we stay aligned and make data-driven decisions, adjusting our strategy as needed. This agility lets us quickly respond to market changes and customer needs, giving us a competitive edge. ❐ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗢𝗯𝘀𝗲𝘀𝘀𝗲𝗱 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Smarketing enables us to build trust and minimize friction in the customer journey by delivering personalized, relevant, and engaging information at every stage, with seamless transitions between marketing and sales. 𝗧𝗵𝗲 𝗥𝗲𝘀𝘂𝗹𝘁𝘀? Thanks to our full adoption of Smarketing, we’ve achieved remarkable outcomes. Our alignment has boosted efficiency and significantly enhanced our ability to drive growth. This unified approach has also expedited decision-making and elevated the customer experience at every touchpoint.

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Change is at the heart of our business.   For 25 years, throughout innovation waves and economic cycles, Viola Ventures stayed committed to its vision of building global category leaders out of Israel.   In line with this, we continue to implement strategic plans to ensure continuity and adapt to the challenges and opportunities in the next 25 years.   Today we announce that Viola Ventures' next fund (the seventh) will be led by GPs Zvika Orron and Omry Ben David, together with Viola co-founder Shlomo Dovrat, who will continue as a General Partner in the seventh fund to complete the transition.   More on this at CTech by Calcalist piece below

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In episode #10, we sit down with Shmuel (Shmulik) Ben-Tovim to discuss the fintech ecosystem in Israel. Shmuel is an Executive Director of Fintech.IL Innovation Community, and he is a key figure in Israel's fintech ecosystem. He has over two decades of leadership experience in the financial technology sector. Thank you, Shmuel. YouTube - https://lnkd.in/dqsEmmwk The rest are in the comments below ⬇ Afek Shusterman AlgoSpace #podcast #fintech #israel #ecosystem #innovation #technology #finance

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In the dynamic world of innovation, certain voices shine brightly, guiding us toward future growth and advancement. Dovi Frances, as a prominent thought leader, recently shared intriguing insights about the potential that lies within Israel's burgeoning startup ecosystem. His assertion about the emergence of a trillion-dollar company from Israel resonates deeply with those attuned to the pulse of global innovation.Reflecting on Dovi's perspective, it's clear that Israel is not just a nation, but a thriving nexus of creativity and technological advancements. It's a testament to the exceptional talent and visionary entrepreneurs driving forward ideas that could transform industries across the globe.Engaging with such thought leadership not only inspires but also challenges us to think differently about the capabilities within our own ecosystems. As we stand on the brink of unprecedented technological evolution, the call to double down on places like Israel should indeed be heard far and wide.Let's continue to explore, invest, and support the potentials that trailblazers like Dovi identify, ensuring that innovation knows no boundaries.

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🚀 Israeli Tech Review Q3 by Bank LeumiTech & IVC – Simplified for You! I just went through a long 44-slide presentation packed with insights on the Israeli tech market for Q3. But thanks to today’s technology, you don’t need to go through all that! 🎧 I’ve summarized everything you need to know into a short, under 10-minute podcast with Google notebookLM. Perfect for staying updated on the latest market trends, all in the time it takes to grab a coffee. 🎙️ Listen now and stay ahead of the curve with the latest insights in Israeli tech! 5 Key Insights From the Israeli Tech Review Q3/2024: - Israeli high-tech capital raising showed a recovery in 2024. The capital raised in Q3/2024 reached $2.4 billion, a 40% increase from Q3/2023. This was driven by one exceptional mega-round by Safe Superintelligence, which contributed $1 billion. - Mega-rounds have significantly impacted the total investment amounts in recent years. In the first nine months of 2024, there were two deals worth nearly $1 billion each (Wiz and Safe Superintelligence), which are considered outliers. When these outliers are removed, 2024 could be the first year since 2021 to see growth in both investment amounts and the number of deals. - The number of new Israeli unicorns is increasing. Six new unicorns were identified in Q1-Q3/2024, compared to only four for all of 2023. Capital raising by unicorns has also increased, particularly in Q2-Q3/2024. - Early-stage companies are experiencing increased capital raising. Excluding the mega-round by Safe Superintelligence, early-stage companies raised $565 million in Q3/2024, a significant increase from the $385 million raised in Q3/2023. - US acquisitions are dominating Israeli M&A deal-making. US acquisitions accounted for $8.5 billion in Q1-Q3/2024. The majority of mega-M&As (deals over $100 million) were made by US acquirers. #TechTrends #IsraeliTech #Podcast #MarketUpdate

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