Maggie Sorek

WhatsApp Business and ChatGPT: A Dynamic Duo Transforming Customer Communication! 🌟 I'm thrilled to share an insightful new blog post from Commbox that delves into the revolutionary integration of WhatsApp Business and ChatGPT. This dynamic duo will transform customer service across industries, offering unparalleled efficiency and personalisation. In today's digital-first world, businesses must leverage cutting-edge technology to meet the high expectations of modern consumers. The integration of WhatsApp Business with ChatGPT is not just a technological upgrade; it's a paradigm shift in how we engage and support our customers. From healthcare to retail and education to municipal services, this powerful combination enhances customer interactions like never before. Explore the future implications of AI in customer communications and learn how to navigate the challenges and opportunities ahead. Take advantage of this must-read post that uncovers the potential of AI-driven customer service! Read the full blog 🔗https://bit.ly/3wVntfb #CustomerService #AI #WhatsAppBusiness #ChatGPT #DigitalTransformation #Innovation #CustomerExperience #FutureOfWork #Commbox CommBox

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In today’s fast-paced and uncertain environment, accessing top tech talent often means expanding internationally. At COMMIT Offshore, with 200+ team members across four global centers, I’ve found that thriving in global hiring depends on two main factors: 🔑 Cultural Compatibility: Embracing cultural diversity is key. For instance, Israel’s direct style can differ greatly from the more reserved approach of Ukrainian, Armenian professionals. 🤝 Emphasis on Soft Skills: Technical expertise is critical, but it’s the adaptability, communication, and teamwork skills that truly bind a team. Identifying and understanding personality types can transform team dynamics: 🔍 The Analyst – Detail-oriented, thorough, and structured. Perfect for roles that need data-driven decisions and precision. ✅ The Task-Oriented – Mission-focused, efficient, and punctual. Ideal for tasks with tight deadlines and clear objectives. 🎤 The Promoter – Charismatic and engaging, they light up the room. Great fit for Sales and Marketing! 🤝 The Supporter – Calm, empathetic, and reliable. Perfect for roles in care-giving and customer support. Creating successful international teams goes beyond recruitment—it's about building a shared culture that resonates globally. Read the full article 🔗 https://lnkd.in/dXVPZ4nd #GlobalTalent #RemoteTeams #TechHiring #ITOutstaffing #ITSolutions #OutstaffSolutions #ITOutsourcing #StaffAugmentation #TeamAugmentation

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At tasq.ai, we know AI’s success depends on two key factors: data and power consumption. #HumanGuidance is crucial for overcoming data challenges and ensuring ethical AI. The recent error by Microsoft's AI shows why even top models need a human layer. If you’re looking to harness AI responsibly with #HumanGuided insights, let's connect!

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Access management is far more than a technical task—it’s critical for preventing real-world threats. In my latest analysis for ITtime by Geektime, I break down how expired access permissions nearly led to a disaster and why even QR codes can become security risks. #Cybersecurity #AccessManagement #ITSecurity #TechInsights

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The amazing Barak Danin is always sharing past lectures from conferences just before the next ones are coming. This is how I got in my mail this absolute gem of a lecture - how to design medical interfaces to add trust by the users. Adi Simon shares amazing examples of how to reorganize the data on your interface to build the trust the medical practitioners need in order to actually utilized the product. Highly recommended to anyone building medical systems. The lecture is free to watch after a quick registration (Unfortunately in Hebrew). #fertility #productmanagement

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See you tomorrow at Google Cloud Day Tel Aviv? Hundreds of passionate cloud tech innovators have already registered to spend the day with us learning and honing skills in the areas of ✅ Advanced use cases for AI ✅ Cybersecurity in the gen AI era ✅ Future proofing your systems with AI-driven infrastructure ✅ Unleashing the power of data and AI ✅ GameDev-ing at scale Whether your organization is cloud native or starting their cloud journey, whether you want to develop innovative customer service or applications to better serve your customers, or increase your productivity – Cloud Day Tel Aviv is where you’ll find inspiration and practical tips. See you tomorrow! #Google #GoogleCloud #CloudForIsrael #CloudDayTelAviv #StartupNation

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🚀 Exciting Announcement! 🎙️ I'm thrilled to share that I was recently interviewed for the first episode of a new podcast series by "People & Computers," hosted by the insightful yehudak konfortes; As one of the few Israeli experts in AI standardization and its integration with local regulation, I have been spearheading Israel's efforts globally since 2017. In this inaugural episode, we delve into critical discussions on the international AI arms race, focusing particularly on the regulatory elements where AI standardization plays a pivotal role in global-local dynamics. We explore the regulatory landscape intertwined with AI advancements, offering a unique perspective on how nations are navigating this complex terrain. As Head of Delegation to both SC42 (International AI Standards) and JTC21 (EU AI ACT Standards), as well as a Contributor to the National Institute of Standards and Technology (NIST) (US) and Standards Council of Canada (SCC) (Canada), I hope to add value by bringing a fresh and unique perspective. 🎧 Tune in to the podcast on Spotify: https://lnkd.in/duhjdvxb While my podcast under ISRAI.AI (link in comments) is in English and geared towards a professional audience, the "People & Computers" series is in Hebrew and aimed at the general public. Hope you enjoy this short episode and, as always, be in touch and let me know your thoughts! Join us as we unpack the dynamic and ever-evolving world of AI! #AI #ArtificialIntelligence #Podcast #AIStandardization #InternationalRelations #TechRegulation #SC42 #PeopleAndComputers European Commission ISO - International Organization for Standardization IEC (International Electrotechnical Commission)

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Yesterday, I had the pleasure of participating in the Salesforce Women Network Summit in Israel, an inspiring event dedicated to empowering Salesforce’s women employee community. The summit welcomed all women at Salesforce as well as esteemed guests from the industry, who actively contributed to the discussions as audience members, panelists, and speakers.   🥈One of the event’s highlights was a session led by the wonderful Yael Arad, Israel’s first-ever Olympic medalist, who won a silver medal at the 1992 Barcelona Olympic Games.  Yael shared her incredible journey from childhood to her historic Olympic win, but what really stood out to me was the strategy behind her victory.   She recounted how during the competition, she faced Frauke Eickhoff, a world-class judo athlete and the favorite to win gold.    Anticipating this matchup, Yael and her coach studied Eickhoff’s tactics. They developed a strategy to counter her rival’s signature moves, summarized by two profound principles: ✅If someone pushes you, don’t push back. Use their force to propel yourself forward. ✅If someone pulls you, don’t resist. Leverage their pull as an accelerator for your move.   Yael’s rival, Eickhoff, implemented her usual tactic, but Yael, prepared and composed, let her lift her in the air.  She skillfully used the momentum to flip Eickhoff onto her back, earning 7 points and taking the lead.    Frustrated but determined, Eickhoff repeated the same move in the second round. Yael responded with the same counter-strategy, earning an Ippon and securing her victory. The rest, as they say, is history.   Yael’s principles, though rooted in judo offering profound lessons for life and leadership:   ❗️Often, our instinctive reactions - resisting or pushing back, can block progress:  🏆By pausing to consider how external forces might be used to our advantage, we can turn challenges into opportunities.  🏆By mastering self-awareness and training ourselves to respond thoughtfully instead of instinctively, we can transform obstacles into steppingstones toward success, just as Yael did on her path to victory.   So, when was the last time you turned a push or pull into an opportunity to rise higher?   P.S. A huge thank you to Elisa Horowitz and Salesforce for inviting me to this empowering event and for their unwavering support of women in the industry. #leadership #innovation #resilience #growth #personaldevelopment

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Check out my conversation with Aviv Frenkel on his podcast

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Excited to share that we’ve been featured in People & Computers magazine! 🎉 The article covers our joint customer event with Beecon Security and ReviveSec, where we discussed how our AI-based solutions are enhancing firewall protection in these challenging times. Check out the full piece to see how we’re fortifying cybersecurity together.

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The Entrepreneurship Lab 🧪 @ Reichman University – GMBA 17 is about to begin! A new cohort of the GMBA program at Reichman University is kicking off, marking the start of an exciting journey filled with new ideas, solutions to real market problems, and entrepreneurs eager to make an impact. This is the time to dive into the most critical phase of the entrepreneurial process – identifying the problem and validating the real market need. When we talk about ideation, it’s all about generating creative ideas rooted in a deep understanding of existing problems and needs. But how do you know if your idea is the right one? By having conversations with your potential clients. 💡 Why is this important? Talking to people who experience the problem allows you to: 🔷 Truly understand the pain they feel. 🔷 Validate that the problem is real and significant. 🔷 Identify patterns and insights that will help you refine your solution. This is not the time to arrive with a fully baked solution; it’s the time to truly listen. Ask questions, uncover their pain points, and let their feedback guide you toward the right direction. 📢 Pro tip: Start by speaking with as many people as possible who could be your potential customers. Explore, dig deeper, and challenge yourself to ask the questions you might not have thought of before. Good luck, 17! There’s no doubt you’re on the path to creating something extraordinary. 🚀 Oren Zuckerman Laly (David) Scherf🎗️ Edik Mitelman 😎 - happy to be on this journey with you

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Mainly on my channel, Focus Point, I explain how and what to do for reaching success. Now it's time for practical cases! Very soon, there will be an interview on the channel with Nadav Shoval, CEO and founder of OpenWeb, our first Israeli unicorn. We invested in this company at an early stage, and today it is a leader in its industry. Nadav talked about his story and views, shared how he managed to achieve such impressive results. I'm sure the OpenWeb case will be useful to many, especially those interested in learning how to set goals and achieve success, even for established players. To not miss out, subscribe to my channel. Link in the comments.

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Reflecting on my journey in the tech industry, I recently shared some thoughts during an interview at the Top Summit conference. When asked by Daphna Liel "If you could go back in time, what advice would you give to your younger self?" I emphasized the importance of being dynamic, flexible, and curious. In today's rapidly evolving world, where digital tools and AI often surpass human capabilities, our innate curiosity and desire to learn set us apart. The unprecedented pace of change highlights that continuous learning and adaptability are key to success. It's a reminder that we all have something to learn, no matter where we are in our journey For a deeper dive into this discussion, you can read the full article here: https://lnkd.in/daWvfNsh

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Sharing an article from Calcalist, where I mentioned that GenAI agents are not only already coming to reality, but also that they can work on a proactive manner with old school predictive capabilities around customer intents #GenAI #AI #insights #agent

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Proud of Rivery for their outstanding achievement in G2’s Summer 2024 Grid Report for ETL Tools! Founded by Itamar Ben Hemo, Aviv Noy, and Alon Reznik, Rivery’s solution that enables organizations to build efficient, scalable end-to-end ELT pipelines and gain complete control and freedom of their data secured wins in five categories: 👑 Best Enterprise Support 👑 Easiest to do Business With for Enterprises 👑 Easiest to Use 👑 Best Relationship with Enterprises 👑 Best Relationship with Businesses Check out the official announcement >> Link in comments -- Want to learn more about winning your business? 👉 Make sure to hit FOLLOW at State of Mind Ventures (SOMV). #Startups #Innovation

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https://lnkd.in/eNVrg3nh #Product #Managers are key in AI safety as it's is essential for the responsible development of artificial intelligence, ensuring that systems operate reliably and align with human values. As AI integrates into various sectors, the risks of malfunctions and unintended consequences—such as bias and privacy violations—become increasingly significant. Read about my thoughts on how PMs can drive more AI safety. #AI_Safety #ProductManagers #AI

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Please watch this video if you cherish life, liberty, and the pursuit of happiness. The POTUS seems to have been hijacked not only by dementia, but also by Islamism, which is sweeping the free world like wildfire. As if 9/11 wasn’t enough. As if Oct 7 wasn’t enough. As if hijacking higher education and our economies in the free world wasn’t enough. It’s time for civil people to take back control and defeat Islamism. The only party that offers a way out right now are the Republicans as seen in this video, along with the Israelis who are fighting this evil while sacrificing their brightest in the process. Please consider making a donation to the speakers in this video, to Israeli soldiers at the IDF, and most importantly - speak up! Sitting quietly on the sidelines as the foundations of the civil world are shaken by Islamism (take 2, after WW2... Islamism is the ideology that inspired German National Socialism, and the one that denies it ever happened while disseminating Mein Kampf in Islamist school systems) is the worst we all could do. If you’re a Muslim that fled Islamism to live in democracies like the U.S. or Israel, you especially are indebted to uphold the values of life, freedom, and the pursuit of happiness. If you consider yourself a liberal, if you’re gay - you especially are indebted to uphold the values of life, freedom, and the pursuit of happiness - you saw what it’s like under German National Socialism - which is today’s Progressivism, brainwashed by Islamism. Let’s fight and reject this horrific evil of Islamism together. There is no other way.

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Where does AI meet the banking industry? How do we accelerate digital transformation and how can financial organizations implement innovation? These questions and more were discussed this week as we hosted the Governor of the Bank of Israel, Prof. Amir Yaron, and the bank's senior management at IBM Israel. We presented Prof. Yaron and his team with global technological trends in the banking world from the IBM Research Institute. We demonstrated business scenarios that leverage new technologies and discussed governance, quality, accuracy, economic implications—and the immense potential—of the generative AI revolution. The generative AI revolution is going to create huge business impact, accelerating innovative financial solutions and client experience while increasing productivity and efficiency. We also talked about quantum computing, which can solve complex human problems but also presents challenges in the realms of information and cybersecurity. This revolution is closer than many think and is already useful, accessible, and usable today. Knowledge sharing and open discussions about opportunities and challenges are the foundation upon which innovation is built. I was pleased that the bank's management and we at IBM share a common vision of accelerating innovation in the Israeli economy in general—and the financial sector in particular. I would like to thank the Governor of the Bank of Israel, Prof. Amir Yaron, and the senior management of the bank for the insightful and inspiring meeting. Mazi Galor Uri Hayik

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𝗦𝗼𝗺𝗲 𝗰𝗼𝗺𝗯𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗿𝗲 𝘀𝗶𝗺𝗽𝗹𝘆 𝘂𝗻𝗯𝗲𝗮𝘁𝗮𝗯𝗹𝗲: 𝗯𝘂𝗿𝗴𝗲𝗿𝘀 𝗮𝗻𝗱 𝗳𝗿𝗶𝗲𝘀, 𝗺𝗶𝗹𝗸 𝗮𝗻𝗱 𝗰𝗼𝗼𝗸𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗼𝗳 𝗰𝗼𝘂𝗿𝘀𝗲, 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀. When Elad Shtauber, our VP of Sales Israel, and I joined forces, we immediately recognized the power of our partnership. We discovered the magic of 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴—the strategic alignment of sales and marketing, working together toward common goals. 𝗪𝗵𝗮𝘁 𝗲𝘅𝗮𝗰𝘁𝗹𝘆 𝗶𝘀 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴? Smarketing is the seamless fusion of “sales” and “marketing,” combining these two forces to boost collaboration, efficiency, and effectiveness. Instead of operating in silos, both teams unite to target the right audience and optimize every step of the buyer’s journey. 𝗛𝗼𝘄 𝗪𝗲’𝘃𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝘁 CloudZone: ❐ 𝗢𝗻𝗲 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝗧𝗲𝗮𝗺, 𝗢𝗻𝗲 𝗚𝗼𝗮𝗹: We no longer view ourselves as separate teams; we operate as one strong unit driving growth together. ❐ 𝗟𝗮𝘀𝗲𝗿-𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗢𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀: We’ve moved beyond individual departmental goals to shared outcomes. This alignment has improved our ability to identify and engage qualified leads, driving higher conversion rates and more sales success. ❐ 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Through constant, open dialogue and regular syncs, we stay aligned and make data-driven decisions, adjusting our strategy as needed. This agility lets us quickly respond to market changes and customer needs, giving us a competitive edge. ❐ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗢𝗯𝘀𝗲𝘀𝘀𝗲𝗱 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Smarketing enables us to build trust and minimize friction in the customer journey by delivering personalized, relevant, and engaging information at every stage, with seamless transitions between marketing and sales. 𝗧𝗵𝗲 𝗥𝗲𝘀𝘂𝗹𝘁𝘀? Thanks to our full adoption of Smarketing, we’ve achieved remarkable outcomes. Our alignment has boosted efficiency and significantly enhanced our ability to drive growth. This unified approach has also expedited decision-making and elevated the customer experience at every touchpoint.

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