Most LinkedIn feeds today would have you believe there are only two futures for SDRs: complete replacement by AI or stubborn resistance to change. The reality is that they're both missing the bigger picture—SDRs won't be replaced by AI, instead they'll be leading AI teams. Think of future SDRs as ops coordinators managing an elite team of specialized AI agents. Each agent has its specialty - from discovering prospect insights and crafting personalized outreach, to analyzing patterns across thousands of deals. These agents work in perfect sync, while the SDR coordinates their efforts for maximum impact. Rather than being replaced, the SDR becomes the 'Revenue Quarterback'—directing their AI team to identify, engage, and convert opportunities into pipeline wins. Frameworks like OpenAI's Swarm are already showing us this future in action - where multiple AI agents work in perfect coordination, while dramatically amplifying what SDRs can achieve. In the article below, I dive deep into how this multi-agent orchestration actually works, examining specific scenarios.
About us
Working with Robots is a pioneering AI upskilling at the forefront of human-AI collaboration. Founded in 2019, our mission is to make AI accessible, practical for all. Our expertise lies in bridging the gap between cutting-edge AI technology and real-world challenges. We offer: ▫️Tailored AI upskilling workshops for sales teams ▫️Personalized 1:1 mentorship programs ▫️Customized AI integration strategies for GTM processes We believe in the power of combining human expertise with AI capabilities.
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- Dublin
- Type
- Privately Held
- Founded
- 2019
- Specialties
- artificial intelligence, Consulting, sales, and Upskill
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Dublin, IE
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1440 G St NW
Washington, District of Columbia 20005, US
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Updates
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Curiosity is a powerful but often overlooked skill, especially in sales. #AI tools can help you analyze data, automate tasks, and predict trends. But AI can’t feel or understand people the way we can. It doesn’t have that human curiosity that allows you to dig deep and understand what truly motivates your customers. That’s what helps you build real connections with customers and makes them think, 'This person actually understands me. At the core of curiosity is a commitment to lifelong learning. Salespeople who are curious are always looking for new knowledge, staying current with industry trends, and being open to different ideas. This curiosity is what truly sets them apart—at least until we develop AI that is also curious!
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The new Open AI model, and its implications on the future of sales. #FutureofSales
Manager, Enterprise Sales Development at Zendesk | Empowering Teams through AI & Skill Development | Author of "Working with Robots"
Just spent some time with OpenAI's new o1-preview model, and folks, we need to talk about the future of Sales. Here's what I did: I fed the model a complex prospect profile - a fintech COO navigating rapid growth and tightening regulations. No previous touch points, basically cold outreach. Previous AI would've given me a decent outreach plan. This one? It crafted a multi-layered strategy that felt almost human in its nuance. It didn't just spit out basic information. It connected our product features to the prospect's pain points in ways I hadn't considered. Feels like having a fintech expert sitting next to you - see in the example attached its reasoning process. Here's where it gets interesting for different use cases: ▫ Personalization, we're talking about understanding prospect needs at a depth that usually takes hours of research. ▫ Market analysis is becoming predictive rather than reactive. This model didn't just analyze current trends - it anticipated future scenarios. ▫ The line between 'data-driven' and 'intuition-based' selling is blurring. It's not about who has the most data. It's about who can turn that data into the most compelling narrative. Maybe finally AI SDR has a case :) #SaaSSales #AIinSales #FutureOfSales"
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Imagine closing a million-dollar deal with a robot. Wild, right? But it's coming. And they don't care about your fancy pitch deck or your killer smile. According to Gartner, by 2030, up to 20% of B2B purchases could be made by AI. Not influenced by AI. MADE by AI. So, how do you sell to a machine? 1. Data is king. AI doesn't do small talk. It wants numbers, metrics, and cold, hard facts. 2. One size fits none. AI can crunch millions of data points in seconds. 3. Crystal clear value. No vague promises. What's a SaaS company to do? - Beef up your analytics game - Build killer APIs - Train your team to speak 'machine' - Create content for AI consumption #AIinSales #FutureOfSaaS #SalesInnovation
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70% of AI-using sales teams now leverage real-time selling guidance. Think about that. AI isn't just crunching numbers - it's right there in the trenches, offering live advice during sales calls. Is this the future of sales, or are we risking losing the human touch? #AIinSales #FutureOfSales
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AI isn't just hype anymore. It's driving real results in sales. The latest Salesforce State of Sales report shows 81% of sales teams are now using AI. And guess what? Those AI-powered teams are 26% more likely to have seen revenue growth in the past year. But it's not all smooth sailing. Teams are facing some speed bumps: 33% struggle with insufficient budget or headcount for AI 31% are dealing with data quality issues 31% are confronting customer distrust of the technology So what's the takeaway? AI can supercharge your sales, but... You need clean, trustworthy data to fuel it. The future of sales is AI-powered, but data-driven and human-centric. What's your experience with AI in sales? Any wins or challenges to share? #AIinSales #SalesGrowth #FutureOfSales
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Future of sales: 1. Humans selling to humans. 2. Humans selling to AI. 3. AI selling to humans. Humans are always in the loop. Design every AI solution with the human in mind. #FutureOfSales #AIinSales #HumanAICollaboration
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AI SDRs: Hype vs. Reality Seen those AI SDR promises? Here's the deal: Most "AI SDRs" are just a new way of saying we can automate your email outreach with generic messaging "tailored" to your ICP. They're playing the numbers game, not the people game. It's not SDR work, it's a fancy spam. Empowering your human SDRs with AI - That's the real game changer. Instead of trying to replace your SDRs' human touch, think of ways to help them work with AI. Your team gets smarter outreach, better insights, and more time for what matters - longer lunch breaks 😉 True AI SDRs need more than just natural language skills. They'll need to understand context better, pick up on subtle cues, and adapt on the fly. It's likely to happen, maybe even in the next 2-3 years, but we're not there yet. The human element is (still) irreplaceable in sales. #AIinSales #ai #SDRs #FutureOfWork
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AI is reshaping sales, but the human touch still reigns supreme! 3 ESSENTIAL soft skills that'll make or break your team in the AI era 🤖 #ai #AISales #FutureOfWork #SalesLeadership