Welcome SchoolMessenger Customers!
Some SchoolMessenger products use single sign-on to access the community. If you are using one of these products, please review the guides listed below.
- Getting Started for SchoolMessenger Communicate and GroupCast Customers
- Getting Started for SchoolMessenger Presence and CivicLive Customers
Welcome you to our award-winning PowerSchool Community! We have created this guide to share helpful tips and quick links to help you navigate our community.
Welcome to the PowerSchool Community!
We are excited to have you as part of our Community and we have some tips to help you get started. We have topics below for all members and a link to a guide for our Technical Contacts.
Getting the Most out of Your Community Experience
Accessing your Account
To ensure you can access resources associated with your PowerSchool experience, you will need to be signed in to your community account.
Create Account I Reset Password
Search for Answers
You can start a search from anywhere in our Community. When you enter a term in the search bar, you'll see results populate from across our Community.
Check out our helpful Search Tips
Ask our Community
Collaborate with other PowerSchool users on how-to questions and best practices in our forums.
Start your First Topic I How to Post in Forums
Stay updated by Subscribing
Simply navigate to any Forum, Blog, Knowledge Base, and wherever you see the Options menu, click it to select Subscribe.
Learn how to subscribe and manage your notifications
Register for Events
You can find upcoming events such as webinars, office hours, and ask the experts for your products.
Visit our Events Hub
Share your Ideas
Submit enhancement and feature requests for all PowerSchool solutions in the Ideas Portal. In addition to submitting new ideas, you can also comment and vote on others’ enhancements.
Visit our Ideas Portal
Connect with our Support Team
You can connect with our Support team via case or live support by hovering on Products in the main menu and selecting your SchoolMessenger product.
If you have any questions, please reach out to the Community team through our Community Forum under Our Community.
Please also take a moment to review the following:
