AI & Automation
AI for every conversation, campaign, and customer
Our industry-leading community platform creates 500 million digital interactions per day with 4 billion community visitors per year. Build advocacy and gain trust by giving customers an online community platform to connect.
“We want the Samsung Member Community to be the destination for customers to find peer-to-peer support and for our most loyal customers to connect around Samsung products.”
— Senior Program Manager, Digital CX, Samsung Electronics America
Product used: Khoros Communities
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