This is not a comprehensive answer, but I would add the following tenets worth keeping in mind: 1. A good mediator should always think win/win——-are there options that partially or fully meet both parties’ needs? 2. At all costs, focus on face-saving options. Pride is probably the greatest barrier to resolving interpersonal conflict; 3. Disputes about facts——he says/she says—-are rarely productive. Look for objective benchmarks for a resolution that does not depend on one party’s version of the truth being discredited. For better or worse, professors value intellect above almost all other mediator attributes, so avoid vapid or facile truisms.

Mediating disputes between one’s colleagues can indeed be tricky, and I’ve found myself in this situation a few times in my career. It's crucial to maintain neutrality and professionalism throughout, ensuring that both parties feel genuinely heard and respected. Acknowledging their extensive experience and expertise, while focusing on facts, shared goals, and the need to work for the higher good, helps to diffuse tension. Balancing power dynamics means staying calm, guiding the conversation toward constructive dialogue, and adopting mutual respect. One can help both parties reach a resolution that honours their perspectives while promoting a positive, productive environment for the greater benefit of all involved.

Clarify your role as an impartial mediator, emphasizing that you're there to facilitate a fair resolution, not to favor one side. In addition, set clear ground rules for the discussion, ensuring that each professor understands the process and the expectations for mutual respect.

Il est important de pouvoir mettre en avant une stratégie de négociation afin de résoudre les problèmes complexes et pouvoir avancer lorsque des éléments contraignants apparaissent.

Afin de pouvoir apaiser la situation entre enseignant, un moment d’échange peut être organisé afin de dissiper les tensions et leurs permettre de s’exprimer

This is super hard- I had professors tell me about the ugliness of the situations- eventually it does get solved- but most of times, deans or someone that both sides respect will try to mediate and settle things. But many academics are very strong headed so it doesn't work well- but many respond to incentives quite well- and you will be amazed that deans do have a set of carrots and sticks- So eventually it gets settled or one decides to leave to another institution- Never easy- but having someone that both sides respect and having a mediation helps- But again- never easy- God bless us all-

Cela m'est déjà arrivé à plusieurs reprises de devoir gérer des problèmes entre enseignants. La meilleure méthode, selon moi, réside dans l'écoute et la discussion afin de permettre de trouver des solutions communes.

Cela m’est déjà arrivé à plusieurs reprises et il n’est jamais facile de pouvoir lancer la discussion entre des enseignants qui ne s’entendent pas. Le plus simple est de prévoir un temps avec chacun puis un temps ensemble afin de mieux comprendre les points de blocage.

Entre enseignants titulaires des désaccords prouvent avoir lieu. Afin de trouver une solution, il peut être intéressant d’engager un climat d’écoute et d’aide.