Que faire si vos employés sont réfractaires à l’apprentissage continu ?

If your employees are resistant to continuous learning, it's important to first understand the underlying reasons for their resistance. It could stem from fear of change, lack of motivation, or feeling overwhelmed. Start by fostering a culture that values learning and growth, providing clear incentives and support for professional development. Offer diverse learning opportunities such as workshops, online courses, and mentorship programs. Communicate the benefits of continuous learning, showing how it can enhance their skills, career advancement, and job satisfaction. Additionally, lead by example by actively participating in learning initiatives yourself.

You can understand why when you create a harmonious relationship with your employees this will enable them to feel free to speak out and explain the reason as to why they are not participating in continuous learning with ease.

Communicate the Importance: Clearly communicate to your employees why continuous learning is important for both their personal growth and the success of the organization. Help them understand how learning new skills and knowledge can enhance their job performance, open up career opportunities, and contribute to the company's competitiveness. Provide Resources: Make it easy for employees to access learning resources and opportunities. This could include offering training programs, workshops, online courses, mentorship programs, or access to educational materials. Ensure that these resources are relevant to their roles and career aspirations.

Addressing resistance to continuous learning among employees involves understanding their concerns and providing support. It's essential to communicate the benefits of continuous learning clearly and to link learning outcomes to personal and organizational goals. Offering resources and time for learning can alleviate pressure and encourage participation. Regular check-ins and feedback can help employees feel supported throughout the process. Additionally, tailoring learning experiences to individual needs and recognizing achievements can foster a positive learning environment. Implementing these strategies can convert resistance into engagement and growth.

First, by asking employees why they hesitate to learn, and by understanding the reasons behind it, you can achieve better results. Additionally, valuing their opinions fosters a more positive learning environment.

Be creative and address the learning requirements in whole staff ways. Persist & persevere with positive communication. Include the neccesary Learning in Bite Size Chunks during staff meetings.

In fact, one of the best ways to deal with resistance when learning new skills on the part of employees presupposes an understanding of the functioning of the mind of each employee who presents such behavior in order to delve into their fears and barriers. The transformation of the way of thinking will lead to a change in behavior and thus the fear of the unknown will be overcome.

In my experience, employees may not be interested in continuous growth because the growth opportunities are not geared towards the growth they need or are interested in. Polling your employees lends itself to buy-in and a deeper understanding of what your population feels they need. Then, present that data and receive input on the validity of the data and the reasons why the data may be valid or not.

Prevention is cheaper that the cure. It's important to ensure you have a strong line of open communication already with your staff. What you may find is that they deliver the answer to you before its a problem to begin with.

One thing I do is look for something the staff member does well and use that attribute to open a dialogue about what other staff trainings they would like to see. Usually work required mandated trainings will fit in some capacity with a topic the staff want to know more about. I also try to present training information in small amounts utilizing current media characters to bring forth humor in the trainings to lighten the moment. Trainings don’t need to be boring.

One thing that I found useful is that communication is an important factor in resolving any difficulties that arise in a corporate environment.

A great thing to examine is how the new agenda item is different from what is currently in place, what brought about the change, and how it is to be implemented. Staff usually wants to know some examples of how it will make their job easier or save them time. If it does neither, they will complain until the reason for the change is effectively communicated. Feedback should always be encouraged, expectations should be discussed, and written acknowledgement should be acquired.

Leadership presupposes setting an example and one of the ways to express this is through the support given to employees whenever there is a situation outside the normal standard of the corporate environment.

This is going to sound like capitulation, but honestly sometimes you just have to give the learner what they want. Usually in these cases its letting the resistant employee focus on projects they care deeply about, rather than not doing anything at all. Expect something from the employee continuously, and don't tolerate laziness. By removing other options (by way of completion, not deprivation), the further education will eventually rise to priority naturally.

A balance needs to be struck, where goals are easy enough to be unobtrusive but challenging enough to not be a waste of time. Keep an open line of comms to receive feedback from your employee in order to tailor they're learning workload.

3 Paths of Resistance: P1: The staff member in question actively refuses to learn "whatever". Response - continue echoing and having every member of your A-Team do the same until the that staff member snaps out of it. P2: Echoing does NOT Work. Move to other forms of persuasion (print/digital, security guards, etc... P3: Echoing and Powers of Persuasion have NOT brought about any positive change. Unfortunately, it might be time to start questioning whether this staff member should remain as a member of your Working Community. I'm not suggesting you do anything reactive here (slow down), go through the necessary steps... It may just be the final wake up call that this individual needed :)

If your team doesn't see the value of continuing training, take a look at how your organization values training. Are the skills taught and developed those that are sought out for promotion? Does the training provided create workers which feed a talent pipeline in the organization? The organization needs to demonstrate that there is value in the training, otherwise the students never get the answer to WIIFM - what's in it for me?

Reframing, reflection, using naratives , empathic utterances well timed, use postural cuing, reciprocal sensitivity ,responding, feedback responses (timing & emphasis)

Covid Vaccination and Gender Preference training were very difficult topics to train. It was very difficult convincing staff to set aside religious and political beliefs. I eventually had to remind staff that the changes were state mandated and a new condition of employment, making myself the bad guy. The most important things for me to remember were to show empathy, while putting my personal beliefs and opinions behind.