Jarno Ojala

Are you trying to develop accessible design guidelines and UI components? No need to reinvent the wheel. You can save tons of design, development, and testing time by taking examples from or using other's accessible design systems. Vitaly Friedman lists some great examples👇

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Some good resources here.

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📘 ‘The Materials of Service Design’ - A new book from Johan Blomkvist, Simon Clatworthy & Stefan Holmlid that explores the materials of #ServiceDesign, discussing these materials as a means to explore what service design is and could be. https://lnkd.in/eKwjQWAn https://lnkd.in/ef_k-W-R

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Perfect last webinar to attend, this Friday June 30! Join and listen to our free Friday webinar about accessible social media posts. #accessibility #a11y #SocialMedia #FunkaFoundationFreeFridayWebinar

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Two awesome days at the Service Design Global Conference. Many things are still stirring, but a couple of quick thoughts. 💪 As designer's we need to adapt to failure and trying and changing - maybe even more than before. 🤝 We are designing with and often for people - people who are a beautiful complex mess. We need to try to tame the messiness by understanding emotions, using discourses that others understand, and concentrating on the outcomes that help the people around us. But in the end, we need to be good at adaption because there will always be unintended consequences. 🌍 The incredibly important topic of inclusion, the need for bigger changes, and planetary views were strongly present. Though I love the inspiration and aiming for a better future - the discourse of designers saving the world feels almost overwhelming to me. I would have loved to hear also about the baby steps. 🌞It is an inspiration to be with like-minded people - even though I am privileged to belong to a great team every day at Posti Group Oyj. Thank you #sdgc2024 #servicedesign PS. 🎃 Loved the idea of zombie processes by Andy Polaine. Have often thought about how much intelligence is lost in organizational changes - how much does that organizational dance slow down progress, or does it? Give a shout, if someone wants to ponder the idea at lunch 😄

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Curious about Laerdal strategy on DesignOps? Or on DesignOps in general? I have a 6-ish minutes read for you! (Emphasis on "ish") In the article, I describe our approach to our DesignOps work and how we used methods inspired by the current product movement to focus on and deliver impact through our operationalizing work. Thanks to Design Matters DK  for the opportunity to publish some of these thoughts, and special thanks to Yulia Kosheva  for the illustrations! #laerdalcphlife #techforgood

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There is a fine line between the Neo-Luddite "this will never work" and the Techo-PollyAnna "Why aren't we using AI for everything!" I agree that #LLMs can *help* with this but we are so INCREDIBLY far from code "written and managed by AI" that to say this is obvious begs an even more obvious retorte: Show me. Show me a company using code written and managed by AI. Please don't give me a half baked demo, show me a shipping system companies are using now. Please note, I'm not saying this won't happen! I actually believe it will (eventually). But at the same time, the distance between "it might work" and "it is shipping" has never been greater. We need to be building and sharing systems that do this and build, very carefully, up to these systems. There are going to be insights and learnings (and lots of painful lessons) all along the way. It's cheap (and fairly risk free) to say this is obvious and more so, to criticize people that are are taking a more measured approach.

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A couple of years ago, at React Finland 2022, I shared my insights on a topic that is near and dear to my heart - benchmarking for design systems. As a consultant for design systems, I often find myself advising clients on the best practices and strategies to adopt. One of the recurring challenges we've faced is determining the right standard to benchmark against. With so many diverse design systems out there, it can be overwhelming to determine which one should serve as the baseline. To address this, I shared the results of a comprehensive study I conducted, analyzing dozens of design systems and their various features and attributes. The goal was to develop a structured approach to industry research, one that would empower teams to make informed strategic decisions and identify effective implementation strategies. The result was a Miro board that serves as a meticulously curated collection of design system examples, with each section linked to corresponding features and content across different systems. This resource has become an indispensable tool in our work at Bridge The Gap, as we constantly refer to it when discussing design system requirements with our clients. The visual representation and the wealth of examples help us communicate the subject matter more effectively and pinpoint the features that are most crucial to our clients' needs. I'm sharing this talk from 2 years ago because it has recently resurfaced in one of our current projects at Bridge The Gap. We just had a discussion around the features the design system documentation website needs, and this comprehensive Miro board once again proved to be incredibly valuable. It allowed us to effectively showcase the options for the features our blended team (us-consultants and the client's developers and designers) was seeking. If you're interested in learning more about this topic, this is the full video of the talk: https://lnkd.in/dPF5VMSu And of course, the Miro board is available for you as well (look in the comments to this post). Feel free to explore and let me know if this approach or a similar one was helpful for your work as well.

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Tips of the week: Designer to follow - Peter Gregersen Join Peter at UX Nordic Conference 2024 and explore the power of sketching. UX Sketching Workshop Are you ready to step away from your digital tools and embrace the tactile world of pen and paper? Turn off your Mac, close Figma and Photoshop, and join us on a pixel-free adventure. What to Expect: Our UX sketching workshop is a dynamic day filled with engaging presentations and hands-on exercises—all done on paper. Together, we’ll explore how simple doodles evolve into low-fidelity prototypes and, ultimately, transform into functional designs using AI. No Drawing Skills Required Don’t worry if you’re not an artist. This workshop is for everyone, regardless of your drawing abilities. Through a series of exercises, you’ll develop a visual vocabulary that empowers you to communicate and visualize elements from your daily work life. What You’ll Learn Sketching Confidence: Grab that pen and start sketching confidently on paper or a whiteboard. Visual Vocabulary: Build your own set of visual symbols and concepts tailored to your work. Low-Fidelity Prototyping: Dive deep into low-fi prototyping techniques to enhance your digital design skills. Materials Provided All participants will receive a sketching pad and a set of sketching pens to kickstart their creative journey. Join him for a day of exploration, creativity, and skill-building. Let’s turn your ideas into compelling models—one stroke at a time! Book to read - Non-Designer's Design Book, The: Design and Typographic Principles for the Visual Novice By Robin Williams For nearly 20 years, designers and non-designers alike have been introduced to the fundamental principles of great design by author Robin Williams. Through her straightforward and light-hearted style, Robin has taught hundreds of thousands of people how to make their designs look professional using four surprisingly simple principles. Now in its fourth edition, The Non-Designer’s Design Book offers even more practical design advice, including a new chapter on the fundamentals of typography, more quizzes and exercises to train your Designer Eye, updated projects for you to try, and new visual and typographic examples to inspire your creativity. Whether you’re a Mac user or a Windows user, a type novice, or an aspiring graphic designer, you will find the instruction and inspiration to approach any design project with confidence. THIS ESSENTIAL GUIDE TO DESIGN WILL TEACH YOU: The four principles of design that underlie every design project. How to design with color. How to design with type. How to combine typefaces for maximum effect. How to see and think like a professional designer. Specific tips on designing newsletters, brochures, flyers, and other projects Published by: PEACHPIT PRESS INC #uxevent #uxworkshop #uxnordic #uxconference #uxdesign

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Conducting meaningful UX research while respecting zero-knowledge principles? This is how we do it💃🏻 How would you tackle the obstacles? Do you have any similar experiences? Let’s talk about it.👀 Tresorit UX Research Tresorit #b2b #uxresearch #zeroknowledge #tresorit

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😎 Hey designers, product owners, researchers, analysts, and all creatives in product teams—feedback needed! I just finished my piece, 'Innovation Culture Roadmap: What Works and What Doesn't,' and I'm excited to share it with you! I dive into how we balanced experimentation and bureaucracy in big corporations using design thinking and embracing the concept of 'legalizing cheap mistakes.' I also highlight the signs of a pseudo-experimental culture. This topic is close to my heart, so I'd love to hear your thoughts—comment below or message me directly: Do you think my experience could work in your company or team? What would you add or change? Have you tried running your own experiments? https://lnkd.in/d3AAXRM3 #designthinking #innovationculture #productdiscovery #productmanagement #uxuidesign

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Accessibility is at the core in Sweden! When I moved here I witnessed different times when accessibility was embraced in Sweden. Whether it is convenient public transportation or a feeling of inclusiveness. They also follow strong accessibility guidelines in software products which allowed me to have an in-depth understanding of accessibility. Rohan Mishra shared this video, in which UX Design expert Garima Mehta shares her knowledge of accessibility in design. I have found this video immensely helpful, and I believe it would help you, too. Summary: - Clear page titles - Turn off the images and investigate - Turn off sound, anything missing? - Test gray scale contrast, color etc. any disappearing text? - Ditch mouse, use only keyboard. Is everything still usable? - Resize text much larger, and see if makes sense - Quick source code check, formatting and heading tag structure - Check multimedia alt texts manual testing - Color contrast (web aim contrast checker) - Stark for figma and adobe and much more! Watch here: https://lnkd.in/g-DDnRCY #accessibility #uxdesign

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Tips of the week: Designers to Follow: Jared Spool and Vitaly Friedman What they have in common? Both will lead workshops during UX Nordic Conference. Do you want to attend those workshops and much more? Send me a DM to grant 10% DISCOUNT. Outcome-driven UX Metrics (lead by Jared Spool) Outcome-driven UX Metrics is a radical approach to creating strategic UX metrics that raise your team’s visibility and increase UX leaders' influence. When you use Outcome-driven UX Metrics, you’ll directly track the user experience improvements your team makes. Outcome-driven UX Metrics focus you, your team, stakeholders, and executives on improving your customers’ and users’ lives. These improvements are so exceptional that customers immediately see the enhanced value, and users see increased benefits. You’ll uncover how you'll: - Align Your Teams to Great UX with UX Outcomes - Reach Your Objectives with Your UX Success Metrics - Achieve Key Results with Your UX Progress Metrics - Eliminate the Costs of Poor UX with Problem-Value Metrics Smart Interface Design Patterns (lead by Vitaly Friedman) Join Vitaly Friedman’s workshop to enhance your UX skills with practical examples and patterns for complex interface design. You’ll learn about multi-level navigation, enterprise-grade tables, advanced search, complex forms, data visualization, expert interfaces, sustainable UX, AI design, accessibility, and more. Plus, you’ll earn a UX certificate and gain access to a toolkit for design and UX research. This comprehensive workshop covers everything from mobile and desktop navigation to designing for various user needs, ensuring WCAG 2.2 compliance, and integrating AI and sustainability into design. Book to read: Inspired - How to Create Tech Products Customers Love. By Marty Cagan (Founder of Silicon Valley Product Group). It is a guide for tech product managers on creating beloved products. It details unique methods used by giants like Amazon and Google, focusing on building effective teams, discovering great products, and fostering a strong culture. The book offers insights from successful companies and personal anecdotes, aiming to boost innovation and customer engagement. This updated edition includes new practices and techniques, making it a vital resource for product managers at any company stage. Published by: Wiley ***Sponsored Content*** #designworkshop #designconference #uxdesign #productdesign #uxnordic

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Accessibility design standards are always part of my process and we work hard to create great designs that meet required standards. There's a whole host of aspects to address that don't just apply websites - these are just a few; Colour contrast: Keeping at least 70% difference in colour value between the text and the background. Tints: Avoiding colour combinations that feature tints of the same colour. Glare: Using off-white/pale pastel backgrounds instead of white, to reduce glare. Text on an image: Only place text on top of images if there is sufficient contrast. Flashing images: Avoiding animated GIFs and flashing images. https://lnkd.in/eBB4A4Qh

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Can a machine be empathetic? "If it feels real, it is real" opens Petri Lattu the Designing for machines that can feel: GenAI is flipping the script of human-centered design workshop by Siili Solutions Could not imagine a better or more interesting start for Service Design Global Conference 2024 in Helsinki #SDGC24 #servicedesign #interactiondesign #GenAI

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One of the key lessons that I learnt from Jared Spool's workshop on Outcome Driven UX metrics at UX Nordic Conference was the power of deep UX research to innovate through the identification of latent user needs. He explained that a latent need sounds like “Wow. I never knew I needed this, and now I can’t live without it.” 'People don’t know they have these needs. So when we uncover them we can think of innovative ways to meet them. Innovation isn’t about inventing something new. Innovation is about creating value that didn’t exist before. Innovation comes when we turn a good, or poor experience, into a great experience.' Later this month I will be sharing some more of my favourite lessons from Spool at Clarivate's UX show & tell :) Including why we shouldn't be focusing on averages as a key UX metric and why UX research should be driving all marketing efforts! https://lnkd.in/djSACsaz #uxresearch #userneeds #innovativedesign #productdesign

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"Updating our language gives us an opportunity to be clearer about what we really mean, and have more nuanced discussions about sub-categories of bad patterns. For example, we could talk about: - deceptive patterns (this is the option now favored by Harry Brignull, who coined the original term) - inaccessible patterns - confusing patterns - discriminatory patterns - exclusionary patterns All of these terms provide more detail, and help people to understand more about the specific problem we’ve encountered with a solution."

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Often in design, the most impactful part is not the tangible output This is especially true for disciplines like Service Design The value is in: - the process, collaboration and comms along the way - the systems that are changed for the better - the mindset shift that comes with good facilitation Give Design the agency to work beyond the pixels and watch the magic happen :) #Design #ServiceDesign

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Friday UX Fail: Over thinking Health & Safety. A lot of projects fail because of the lazy, under-thinking of product, project or team leaders, but sometimes we have the opposite problem - over-thinking things. And no where is that more obvious and painful than when Health & Safety get involved and bubble wrap the world in precautionary rules and guidelines to avoid things that could happen (but never would happen). These are funny examples, but H&S over reactions cause huge cost and delay to projects in order to avoid every conceivable negative outcome (however impossible) happening. When an autistic person does this it's called catastrophising. So why is it that when H&S do it it's called due diligence. I honestly think I could run a weekly post on H&S over precaution madness, and I welcome any real world examples anyone else might want to share. #ux #uxsanctuary #uxfail

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