"The velocity of smartphone adoption has made the mobile channel increasingly important for retailers. GNC wanted a flexible solution that would provide the best in e-commerce search while allowing us to develop a unique mobile experience. Google Commerce Search allowed us to upgrade our mobile search solution in less than a week and deliver a faster, more targeted experience for our smartphone users."
"L’Occitane is unique in that our beauty products center around ingredients - such as lavender, shea butter and verbena. As our customers visit our re-designed website to shop and research our products, we are excited about the speed and accuracy of on-site search results that will be provided to us through Google Commerce Search. We are also very excited about the possibility of the new local inventory feature, which can help us connect our customers with their favorite products in one of our 170 US boutiques."
"I was utterly appalled by the experience. All the products were just in a long list, where you had to click through the pages to browse. There was no search box... it took me nearly half an hour to find what I wanted.”"[It was] difficult to find what you want, meaning you spent hours searching."“You couldn't search worth a darn. So disappointing... Why is it so hard to get this right?""Their site was extremely lagged for most of their sale. It cost them a purchase from me because I gave up."
