Network Connectivity Release Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We’re devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! About the Role The Network Connectivity Release Manager is responsible for directing the physical and logical engineering deliverables, workflow and priorities for Global Networks.
The Network Connectivity Release Manager must display good judgment at all times and promotes this philosophy throughout the organization.
The person in this role must understand the dynamics of risk vs.
speed vs.
quality.
A fourth element to consider is how those choices impacts costs/finances and commitments.
This position is in direct line to the technical services delivery workflow.
The position must drive adherence to and the use of standards, product sets, templates, systems and artifacts which are important elements to achieving successful outcomes.
They must understand how to identify problems early enough in the process to preserve change windows and dates; how and when to stop Design/Implementations or fight through to a successful completion.
The Network Connectivity Release Manager is a point of escalation, solves problems and is a key decision-maker.
Areas of knowledge include but not limited to: Voice (Enterprise, Trader and Contact Center) Unified/Real-Time Communications Voice Messaging and Voice Recording (QA and Regulatory) Switched Voice and Transport Services Cable and Building technologies IP Network/Wide Area and Optical Technologies Network Appliance/Firewalls, Extranet, Proxies, DNS/DHCP The person in this role needs to know how to collaborate.
This position will interface directly with internal and external customers, network architecture and engineering, deployment and product/service management, operations, vendors, consultants and contractors.
Strong written, verbal and presentation skills are a must.
The Network Manager is a “thought-leader” and must be able to represent the strategic vision and goals of the organization to various stakeholders and shareholders.
Required Experience and Knowledge The candidate must understand the many attributes of how designs flow (based upon approved standards), participates in exceptions or new standard reviews and “commission and directs” the installation of all work.
The Network Manager works globally in a federated model with regional execution.
The Network Manger must understand how to schedule large, multi-technology projects for deployment.
They must be able to accommodate schedule changes, emergencies and reprioritizations.
A big value is understanding how to leverage projects, change windows and initiatives to create the “most strategic long term value” for the firm (stacking changes, real estate changes to help with end of life equipment replacement, etc.
) The role is critical in the overall technology delivery lifecycle not only across networks and the entire infrastructure group but also for lines of business initiatives that depend upon services from network technologies.
Required Skills Bachelor’s degree in engineering, computer science, MIS, related field and or technical training (an advanced technical/business degree is a plus) Must have strong analytical skills and have the ability to make real-time decisions Understands how to manage risk 15+ years’ experience required in Network and Network disciplines, project and Service Delivery, Design and Deployment services Strong understanding of ITIL; has participated in design and/or deployment of major IT projects Industry Certifications in Arista ACE, CCDP, CCNA, CCNP, and CCIE are strongly preferred Associated certifications JUNOS/JNCP, Cisco CCVP, and CCIP-Voice are a plus Strong background in IT service delivery role (i.
e.
engineering support for projects) Experience in various equipment manufacturers including but not limited to CISCO, Juniper, Arista, Brocade, EMC, HP/Aruba, etc.
Desired Skills Leadership; Leads by Example Self-starter and self-directed; Must be a good “coach and teacher”; Shows initiative Focused on execution, delivery and commitment to dates Can link strategy and actions to business impact and results Demonstrates ownership; must approach work with a “solutions, end-to-end mindset” Is accountable and can hold others accountable Ability to communicate and influence upward as well as laterally.
Organized and detail oriented with a strong technical acumen Ability to partner with others for the good of the initiative Shift: 1st shift (United States of America) Hours Per Week: 40