Hardware Security Module Production Support Engineer

*Job Title:* Hardware Security Module Production Support Engineer *Location:* Charlotte, NC *Duration:* Full Time *Job Description:* * This position will be part of a Team that performs engineering and management of data protection technologies, along with production support responsibilities for Hardware Security Modules (HSM).
* Candidates must have intermediate to advanced systems engineering experience in medium to large Enterprise environments.
* Must have extensive experience with Linux Server operating systems, Red Hat preferred.
* Experience providing production support and end to end management of HSMs and/or security appliances and/or data protection/encryption technologies.
* Need to be capable of creating technical/engineering documentation and have excellent written and oral communication.
* Must have extensive experience with scripting and automation practices.
* Participates in interactions with encryption technology and HSM vendors * Helps to ensure vendor product engineering is in line with the objectives and security requirements of Wells Fargo and coordinates with the vendor support teams to ensure issues impacting Wells Fargo are resolved quickly and effectively.
* Participates in interactions with technical, engineering and non-technical partners companywide for the technologies listed above.
*In this role, you will:* * Provide Tier 3 support and engineering for management of data protection technologies along with production support responsibilities for Hardware Security Modules (HSMs) * Engineer/develop scripting and best practices/procedures for automation * Create technical/engineering documentation * Participate in the research, analysis, design, testing and implementation of complex data protection technologies alongside other teams within our organization.
* Participates in interactions with encryption technology vendors – helps to ensure vendor product engineering is in line with the objectives and security requirements of Wells Fargo * Work with partner Engineering Teams on identification and remediation of security vulnerabilities and may also conduct risk assessments of Infrastructure to ensure compliance with corporate security policies and adherence to best practices.
* Performs access, configuration change and health monitoring of appliances/HSMs, which may include reviewing logs, writing scripts for automation of tasks and taking other technical actions required to keep Infrastructure healthy and highly available.
* Provide periodic 24/7 on-call support rotation and some evening work will be required either remotely from desk or on site at the Data Center.
* May provide technical guidance to less experienced staff.
Given the nature of the encryption technologies, the team environment is very fast paced and requires the ability to drive to solutions as an individual and to work effectively with the team as well.
*Required Skills* * 5+ years of Information Security Engineering experience * 4+ years of experience with Linux operating system engineering and automation * 2+ years of experience with or strong conceptual understanding of encryption or related data protection technologies such as HSM’s *Desired Skills* * Experience with engineering and support of Vormetric, Thales, Voltage, Utimaco Atalla, Gemalto/SafeNet and/or FutureX technologies * Knowledge and understanding of cryptography and key management * Knowledge and understanding of leveraging and administering digital certificates, and keys for authentication and encryption Job Type: Full-time Work Location: In person