Fire Alarm Technician

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COMPANY DESCRIPTION Since 1987, Eagle Fire Inc.
has evolved into a best-of-class provider of fire sprinkler systems, fire protection, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service in support of commercial, industrial, government, and mercantile facilities.
We promote our team members' personal and professional development in order to enhance sustained growth of our company and to best serve our clientele.
Eagle Fire engages in collaborative partnerships with our clients to deliver design-focused solutions with an unyielding approach toward results.
While others may be content with technical compliance, we are only satisfied with incident-free outcomes.
If you are interested in joining our fine family of professionals, we encourage you to continue with this applicant-friendly online job application.
JOB DESCRIPTION The Fire Alarm Technician tests, repairs, and inspects fire detection systems.
He or she must provide exceptional service to both internal and external customers.
The ideal candidate for this position has a high school diploma or GED, a minimum of two years of experience in fire protection systems, and has a minimum of Level II NICET certification (or can obtain Level II certification within the first eighteen months of employment).
An equivalent combination of education/training and experience will be considered.
He or she must meet the physical requirements specified in the Qualifications section.
Effective oral and written skills, good time management and customer service skills, and professional dress, speech, and behavior are all required for this position.
This position is based in Charlotte, NC, with travel to client sites required.
RESPONSIBILITIES Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures Schedules inspections with customers as required Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer Follows up to ensure that suggested repairs to systems are performed Markets EFI services to existing and potential customers Trains Technician Trainees as assigned Commits to work until obligations are met, which may result in overtime Uses authority and makes decisions and to ensure successful transactions and satisfy customers Handles each transaction in a way that positively spreads our Companys reputation Performs administrative duties as necessary, i.
e.
, completing timesheets, time and material reports, and any other reports required Completes continuing education necessary to maintain current certifications and/or licenses as required for position Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard Works safely using good judgment and by following all Company safety policies and work procedures and uses authority to stop an unsafe act Performs other related duties as required QUALIFICATIONS Education, experience, and certification as specified in the job description (or equivalent combination) Exhibits characteristics consistent with encouraging Team concept Excellent communication skills, verbal and written Able to speak, read, and write English fluently Has practical knowledge of fire protection codes and standards Excellent customer service skills Self-starter with the ability to work alone Excellent organizational skills Valid drivers license and acceptable driving record Able to handle multiple projects and identify priorities Able to interact well with all levels of individuals, internally and externally Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull Able to drive a vehicle Able to travel and stay out of town as needed Able to operate and efficiently use measuring instruments and gauges and assorted industry related devices Able to work in extremely cold and extremely hot temperatures Able to work while exposed to loud sounds and noise levels Eagle Fire Inc.
provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, disability, genetic information, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement.