IT Systems Analyst, HR Technology

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….
designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web! Job Description We are currently looking for an IT Systems Analyst to join our growing HR Technology team! In this role, you will report directly to the IT Manager of HR Technology.
You will perform a variety of duties to support the business HR systems and process improvements, including software setup, user training and user support.
You will work as a liaison among stakeholders to elicit, analyze and validate requirements for changes to business processes and systems.
Come help us build the best and fastest fiber-optic network in America! As an IT Systems Analyst, your duties and responsibilities will include: Proactively collaborate with project sponsors to determine project scope and clearly identify project stakeholders Work independently with stakeholders and project team to prioritize collected requirements Lead and manage requirements gathering and analysis activities to include facilitating meetings, providing agendas, recaps, and notes Partner with stakeholders, developers, and QA analysts to make sure all understand the business requirements Develop detailed requirements, process documentation, and solution design approaches that satisfy business needs for enterprise application initiatives Identify and assist in resolving issues, questions, and scope/requirements gaps quickly and effectively to enable delivery, testing, rollout, and support of applications Manage and track the status of requirements throughout the project lifecycle Partner with the PMs to ensure accurate estimates and milestones for requirements gathering Communicate changes, enhancements, and modifications to the business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Participate in production incident troubleshooting Perform initial validation, support unit testing, and facilitate UAT as needed Assist in driving initiatives forward from the requirements to implementation Qualifications WHAT IT TAKES TO CATCH OUR EYE: 5+ years of experience as an IT Systems Analyst 2+ years of experience executing Scrum with development teams System integration experience highly preferred Led BA on complex projects for workflow-driven applications and translate them into more detailed user stories, use cases, and other functional requirements documents such as process flows, screen mock-ups and gap analysis Excellent written and oral communication skills and ability to interface and negotiate with business leadership and technical resources Strong analytical and follow-up skills with ability to identify and resolve problems Experience working in a SDLC process driven organization Experience working with Success Factors and /or SAP HANA Self-motivated and able to work well with minimal supervision or in a team environment; consult with team members and management as needed BONUS POINTS FOR: Experience as a Systems Analyst or Subject Matter Expert in HR or T/A systems Hands on experience in implementing and/or supporting SuccessFactors HR modules (Core HR, Payroll, Recruiting, Compensation, Performance Management) #LI-SS1 Additional Information WHY JOIN US? We aspire to contemporary ways of working.
At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.
We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.
We also invest in technology that enables our entire team to stay connected.
Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health.
Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result.
A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer For all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California Residents Brightspeed’s Privacy Notice