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Vodafone Qatar was recently recognised with the Best Culture Transformation Award at the 5th Annual Customer Experience Management in Telecoms Middle East which was held in Dubai, UAE.

The Award recognises CEM excellence in the telecoms industry based on achievements and innovation shown by customer experience and marketing professionals who are making the biggest difference to the customers that they serve. The Award is a benchmark against the programmes and technology that are driving… Mehr anzeigen

Vodafone Qatar was recently recognised with the Best Culture Transformation Award at the 5th Annual Customer Experience Management in Telecoms Middle East which was held in Dubai, UAE.

The Award recognises CEM excellence in the telecoms industry based on achievements and innovation shown by customer experience and marketing professionals who are making the biggest difference to the customers that they serve. The Award is a benchmark against the programmes and technology that are driving tangible CEM improvements and efficiency savings. The Award for Best Culture Transformation was given to the organisation that has implemented cross-department strategies and initiatives to drive cultural change towards a customer-centric mindset. Vodafone Qatar was an exemplar Weniger anzeigen

Vodafone Qatar was recently recognised with nine industry awards by “Contact Center World”, a leading global organisation for contact centre and customer engagement best practices. The awards include: Best Contact Centre Leader (Gold); Best In-house (Large) Contact Centre (Gold); Best Contact Centre Incentive Programme (Gold); Best Contact Centre in Self-Care (Gold); Best Contact Centre in Social Media (Gold); Best Contact Centre Supervisor (Gold); Best Contact Centre Analyst (Gold); and Best… Mehr anzeigen

Vodafone Qatar was recently recognised with nine industry awards by “Contact Center World”, a leading global organisation for contact centre and customer engagement best practices. The awards include: Best Contact Centre Leader (Gold); Best In-house (Large) Contact Centre (Gold); Best Contact Centre Incentive Programme (Gold); Best Contact Centre in Self-Care (Gold); Best Contact Centre in Social Media (Gold); Best Contact Centre Supervisor (Gold); Best Contact Centre Analyst (Gold); and Best Customer Service Professional (Silver). At an awards ceremony, which was held in Lisbon, Vodafone Qatar Customer Care & Experience Team walked away with a “record number” of accolades after presenting several case studies that attested to the “unmatched success” of the company in areas including call centres, incentives, customer experience, customer service, self-care and social media. Five of the Vodafone Qatar team showcased the company’s solid credentials to scores of industry experts and a jury, from Europe, the Middle East and Africa, who were in attendance to choose the winners based on the quality and content of the presentation as well as the original submission. - See more at: http://loyalty360.eu/resources/article/vodafone-qatar-wins-nine-industry-awards#sthash.rwvH2I17.dpuf Weniger anzeigen

Vodafone Qatar was recently recognised with nine industry awards by “Contact Center World”, a leading global organisation for contact centre and customer engagement best practices. The awards include: Best Contact Centre Leader (Gold); Best In-house (Large) Contact Centre (Gold); Best Contact Centre Incentive Programme (Gold); Best Contact Centre in Self-Care (Gold); Best Contact Centre in Social Media (Gold); Best Contact Centre Supervisor (Gold); Best Contact Centre Analyst (Gold); and Best… Mehr anzeigen

Vodafone Qatar was recently recognised with nine industry awards by “Contact Center World”, a leading global organisation for contact centre and customer engagement best practices. The awards include: Best Contact Centre Leader (Gold); Best In-house (Large) Contact Centre (Gold); Best Contact Centre Incentive Programme (Gold); Best Contact Centre in Self-Care (Gold); Best Contact Centre in Social Media (Gold); Best Contact Centre Supervisor (Gold); Best Contact Centre Analyst (Gold); and Best Customer Service Professional (Silver). At an awards ceremony, which was held in Lisbon, Vodafone Qatar Customer Care & Experience Team walked away with a “record number” of accolades after presenting several case studies that attested to the “unmatched success” of the company in areas including call centres, incentives, customer experience, customer service, self-care and social media. Five of the Vodafone Qatar team showcased the company’s solid credentials to scores of industry experts and a jury, from Europe, the Middle East and Africa, who were in attendance to choose the winners based on the quality and content of the presentation as well as the original submission. - See more at: http://loyalty360.eu/resources/article/vodafone-qatar-wins-nine-industry-awards#sthash.rwvH2I17.dpuf Weniger anzeigen

Vodafone Qatar broke all records with eight Call Centre awards at Insights’ Middle East Call Centre 2014 (MECC), the region’s leading call centre conference and exhibition, which was recently held in Dubai, UAE. MECC brought together scores of industry experts to discuss topics related to customer orientation, process optimisation, self-service channels and multi-skilled employees.

Vodafone Qatar broke all records with eight Call Centre awards at Insights’ Middle East Call Centre 2014 (MECC), the region’s leading call centre conference and exhibition, which was recently held in Dubai, UAE. MECC brought together scores of industry experts to discuss topics related to customer orientation, process optimisation, self-service channels and multi-skilled employees.

Vodafone Qatar broke all records with eight Call Centre awards at Insights’ Middle East Call Centre 2014 (MECC), the region’s leading call centre conference and exhibition, which was recently held in Dubai, UAE. MECC brought together scores of industry experts to discuss topics related to customer orientation, process optimisation, self-service channels and multi-skilled employees.

Vodafone Qatar broke all records with eight Call Centre awards at Insights’ Middle East Call Centre 2014 (MECC), the region’s leading call centre conference and exhibition, which was recently held in Dubai, UAE. MECC brought together scores of industry experts to discuss topics related to customer orientation, process optimisation, self-service channels and multi-skilled employees.

Vodafone Qatar was recently recognised at the 3rd Annual Customer Experience Management in Telecoms: Middle East Summit with the Best Culture Transformation award. The award for Best Culture Transformation underpins Vodafone’s cross-department strategies and initiatives to drive cultural change towards a customer-centric mindset.

Now in its 3rd year, the CEM in Telecoms: Middle East Summit has grown to become the community event of the year with a first-class speaker panel of CxOs, VPs… Mehr anzeigen

Vodafone Qatar was recently recognised at the 3rd Annual Customer Experience Management in Telecoms: Middle East Summit with the Best Culture Transformation award. The award for Best Culture Transformation underpins Vodafone’s cross-department strategies and initiatives to drive cultural change towards a customer-centric mindset.

Now in its 3rd year, the CEM in Telecoms: Middle East Summit has grown to become the community event of the year with a first-class speaker panel of CxOs, VPs and Directors selected from operators leading the way in customer experience to provide a source of inspiration to drive step changes in CEM improvement.

One of the key highlights of the CEM in Telecoms Middle East Summit is the CEM in Telecoms Awards. This prestigious awards event is being organised in an effort to recognise the achievements and innovation shown by customer experience and marketing professionals who are making the biggest difference to the customers that they serve. The awards are a perfect setting to benchmark against the programmes and technology that are driving tangible CEM improvements and efficiency savings.
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Vodafone Qatar has won a MENA Customer Delight Award making it the fourth customer care award won by the company this year.

This award recognises and celebrates best practice in Customer Service amongst Middle Eastern and North African based companies. It also aims to encourage companies to be service focused and to promote the importance of customer service across the region.

This award competition is organised by the Secretariat of the Middle East & North Africa Customer… Mehr anzeigen

Vodafone Qatar has won a MENA Customer Delight Award making it the fourth customer care award won by the company this year.

This award recognises and celebrates best practice in Customer Service amongst Middle Eastern and North African based companies. It also aims to encourage companies to be service focused and to promote the importance of customer service across the region.

This award competition is organised by the Secretariat of the Middle East & North Africa Customer Delight Award together with American Liberty University (ALU) and the Institute of Sales and Marketing Management. Weniger anzeigen

For the fourth year in a row, Vodafone Qatar has won a number of prestigious awards in the Insights Middle East Call Center Awards 2013 including Best Quality Assurance Program and Best Voice of the Customer Program. The Middle East Call Center Awards is held annually, and through a rigorous process of evaluation and analysis by independent call center experts, competing regional call centers are measured across all facets of their operation and ongoing strategy.

For the fourth year in a row, Vodafone Qatar has won a number of prestigious awards in the Insights Middle East Call Center Awards 2013 including Best Quality Assurance Program and Best Voice of the Customer Program. The Middle East Call Center Awards is held annually, and through a rigorous process of evaluation and analysis by independent call center experts, competing regional call centers are measured across all facets of their operation and ongoing strategy.

Doha, Qatar, 11 July 2012: For the third year in a row, Vodafone Qatar has received the highest recognition of its Customer Care performance at the Middle East Call Centre Awards 2012. This is the second time that Vodafone Qatar has been awarded the Best Call Centre of the Year along with the Best Voice of the Customer Program, Best Internally Developed Application, Best Essay, and Best Video/Song.

Doha, Qatar, 11 July 2012: For the third year in a row, Vodafone Qatar has received the highest recognition of its Customer Care performance at the Middle East Call Centre Awards 2012. This is the second time that Vodafone Qatar has been awarded the Best Call Centre of the Year along with the Best Voice of the Customer Program, Best Internally Developed Application, Best Essay, and Best Video/Song.

For a second year in a row, Vodafone Qatar won the award for the Best Call Centre of the Year at the Middle East Call Center Awards 2011. Vodafone also received the awards for the Best Voice of the Customer Programme and Best Retention and Motivation Programme.

For a second year in a row, Vodafone Qatar won the award for the Best Call Centre of the Year at the Middle East Call Center Awards 2011. Vodafone also received the awards for the Best Voice of the Customer Programme and Best Retention and Motivation Programme.

For a second year in a row, Vodafone Qatar won the award for the Best Call Centre of the Year at the Middle East Call Center Awards 2011. Vodafone also received the awards for the Best Voice of the Customer Programme and Best Retention and Motivation Programme.

Doha, 13 May, 2010: Vodafone Qatar was announced yesterday as the winner of the Best Call Centre of the Year at the Middle East Call Center Awards 2010. Vodafone also received the awards for the Best Career and Skills Path and the Best Recruitment Programme.

The Awards were proudly received by Andrea Bernasconi, Vodafone Qatar's Head of Customer Care at the Middle East Call Center Awards 2010 gala dinner held in Dubai.

"We're thrilled to have won theses awards; a very big thank… Mehr anzeigen

Doha, 13 May, 2010: Vodafone Qatar was announced yesterday as the winner of the Best Call Centre of the Year at the Middle East Call Center Awards 2010. Vodafone also received the awards for the Best Career and Skills Path and the Best Recruitment Programme.

The Awards were proudly received by Andrea Bernasconi, Vodafone Qatar's Head of Customer Care at the Middle East Call Center Awards 2010 gala dinner held in Dubai.

"We're thrilled to have won theses awards; a very big thank you goes out to every single member of Vodafone Qatar's call centre. These awards are a true recognition of their dedication and commitment to deliver a high quality customer service on a daily basis," said Andrea Bernasconi, Vodafone Qatar's Head of Customer Care

"To have won these awards in just 1 year of operations is a great achievement. I'm very proud of our fantastic customer care team and the impressive operation we have in place. We will continue to work hard at delivering a customer experience that makes a world of difference for all the people in Qatar," said Daniel Horan, Vodafone Qatar's Director of Consumer Business Unit. Weniger anzeigen

Doha, 13 May, 2010: Vodafone Qatar was announced yesterday as the winner of the Best Call Centre of the Year at the Middle East Call Center Awards 2010. Vodafone also received the awards for the Best Career and Skills Path and the Best Recruitment Programme.

The Awards were proudly received by Andrea Bernasconi, Vodafone Qatar's Head of Customer Care at the Middle East Call Center Awards 2010 gala dinner held in Dubai.

"We're thrilled to have won theses awards; a very big thank… Mehr anzeigen

Doha, 13 May, 2010: Vodafone Qatar was announced yesterday as the winner of the Best Call Centre of the Year at the Middle East Call Center Awards 2010. Vodafone also received the awards for the Best Career and Skills Path and the Best Recruitment Programme.

The Awards were proudly received by Andrea Bernasconi, Vodafone Qatar's Head of Customer Care at the Middle East Call Center Awards 2010 gala dinner held in Dubai.

"We're thrilled to have won theses awards; a very big thank you goes out to every single member of Vodafone Qatar's call centre. These awards are a true recognition of their dedication and commitment to deliver a high quality customer service on a daily basis," said Andrea Bernasconi, Vodafone Qatar's Head of Customer Care

"To have won these awards in just 1 year of operations is a great achievement. I'm very proud of our fantastic customer care team and the impressive operation we have in place. We will continue to work hard at delivering a customer experience that makes a world of difference for all the people in Qatar," said Daniel Horan, Vodafone Qatar's Director of Consumer Business Unit. Weniger anzeigen

Doha, 13 May, 2010: Vodafone Qatar was announced yesterday as the winner of the Best Call Centre of the Year at the Middle East Call Center Awards 2010. Vodafone also received the awards for the Best Career and Skills Path and the Best Recruitment Programme.

The Awards were proudly received by Andrea Bernasconi, Vodafone Qatar's Head of Customer Care at the Middle East Call Center Awards 2010 gala dinner held in Dubai.

"We're thrilled to have won theses awards; a very big thank… Mehr anzeigen

Doha, 13 May, 2010: Vodafone Qatar was announced yesterday as the winner of the Best Call Centre of the Year at the Middle East Call Center Awards 2010. Vodafone also received the awards for the Best Career and Skills Path and the Best Recruitment Programme.

The Awards were proudly received by Andrea Bernasconi, Vodafone Qatar's Head of Customer Care at the Middle East Call Center Awards 2010 gala dinner held in Dubai.

"We're thrilled to have won theses awards; a very big thank you goes out to every single member of Vodafone Qatar's call centre. These awards are a true recognition of their dedication and commitment to deliver a high quality customer service on a daily basis," said Andrea Bernasconi, Vodafone Qatar's Head of Customer Care

"To have won these awards in just 1 year of operations is a great achievement. I'm very proud of our fantastic customer care team and the impressive operation we have in place. We will continue to work hard at delivering a customer experience that makes a world of difference for all the people in Qatar," said Daniel Horan, Vodafone Qatar's Director of Consumer Business Unit. Weniger anzeigen