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An executive struggles with team communication. How can you help them master active listening skills?
The biggest unlock I’ve seen by far is the use of sensory language. Too often ambiguous statements are accepted without clarification. Example: employee says, “You don’t trust me.” Many leaders, afraid of the implications of this, move too quickly to an apology or a commitment they’ll be better. But trust registers differently for different people - in fact up to 18% of workers only feel trust when another person is willing to argue with them. This is where sensory language is so key. “What do you see and hear that makes you feel this way? What would you need to see and hear to feel I did trust you?” We sense the same. We perceive what we sense differently. Get the conversation out of your heads and into the environment you share.
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Hiring is…well it’s completely messed up. 🟠 It’s done under pressure; 🟠 Everyone has an opinion of what’s needed; 🟠 Interviewing is not your…
Hiring is…well it’s completely messed up. 🟠 It’s done under pressure; 🟠 Everyone has an opinion of what’s needed; 🟠 Interviewing is not your…
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It’s called LEAD-ership. So why are we measuring its effectiveness with so many LAGGING indicators? Leadership happens in real time. Yet, the…
It’s called LEAD-ership. So why are we measuring its effectiveness with so many LAGGING indicators? Leadership happens in real time. Yet, the…
Shared by Shane Wallace
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Emotional Regulation Is Like Navigating A Landscape Of Peaks And Valleys. It is not about avoiding the lows or only chasing the highs, but…
Emotional Regulation Is Like Navigating A Landscape Of Peaks And Valleys. It is not about avoiding the lows or only chasing the highs, but…
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Experience
Education
Publications
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Leadership Capacity
Self
Servant Leadership is essential in today's Volatile, Uncertain, Complex and Ambiguous world. It's also grossly misunderstood what it means to be a servant leader.
Leadership Capacity breaks the model down in simplistic detail, offering leaders a practical step by step guide to meet the needs of their followers, so that their followers can in turn meet the needs of their organizations. -
Parenting Capacity
Self
A companion book to Leadership Capacity, this book breaks down the servant leadership model and applies it to parenting. This is ideal for busy professionals who are looking to become "servant parents".
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Transparency doesn’t mean over- sharing. It means understanding the power of what you share - (and what you choose to hide). Last week, I shared a…
Transparency doesn’t mean over- sharing. It means understanding the power of what you share - (and what you choose to hide). Last week, I shared a…
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Intelligence is the “capacity to increase capacity”. Which means Organizational Intelligence is the capacity to increase the capacity of an…
Intelligence is the “capacity to increase capacity”. Which means Organizational Intelligence is the capacity to increase the capacity of an…
Shared by Shane Wallace
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When a leader fails, it’s rarely because they’re bad at their job. They fail because they confuse Power, Influence, Persuasion, and Control -…
When a leader fails, it’s rarely because they’re bad at their job. They fail because they confuse Power, Influence, Persuasion, and Control -…
Shared by Shane Wallace
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I follow Chick-fil-A's philosophy for pricing. It's either full-price or it's free. I never discount. The biggest reason I follow this philosophy…
I follow Chick-fil-A's philosophy for pricing. It's either full-price or it's free. I never discount. The biggest reason I follow this philosophy…
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