Frances N.

Frances N.

Toronto, Ontario, Canada
3K followers 500+ connections

About

I have differentiated myself in my work as a Business Analyst by going beyond identifying…

Experience

  • Bede Gaming Ltd Graphic

    Bede Gaming Ltd

    Toronto, Ontario, Canada

  • -

  • -

    Toronto, Canada Area

  • -

    Toronto, Ontario

  • -

    Brampton, Ontario

  • -

    Toronto, Canada Area

  • -

    Toronto, Canada Area

Education

  • Schulich School of Business - York University Graphic

    York University - Schulich School of Business

    -

    Learning the tools and terminology of Business Analysis as a practice. A group case study project provided an opportunity to do some thorough practice of the concepts taught in the course.

  • The course analysis focussed upon social systems and cultural norms.

Licenses & Certifications

  • Lean Six Sigma White Belt Certification Graphic

    Lean Six Sigma White Belt Certification

    Hudson's Bay Company

    Issued
  • ITIL Foundations Graphic

    ITIL Foundations

    PeopleCert

    Issued
    Credential ID Present License RN 9980089311883890 / CN GR750136474FN

Volunteer Experience

  • Tundra Technical Solutions Graphic

    Tundra Technical STEM Mentor

    Tundra Technical Solutions

    Education

    See @Tundra Technical Solutions Launchpad page https://bit.ly/2IcJxGo for all the information about their scholarship and the mentorship event!

Courses

  • Introduction to SQL - Skillsoft

    -

Projects

  • Labs Initiative for POS

    I led a team to deliver the POS 'As-Is' Lab Environment Process Flows. We identified the pain points and the people involved - RASCI (Responsible, Accountable, Supported by, Consulted and Informed).

    Our work became the basis for engaging a vendor to address the issues we highlighted.

    I coordinated the team's efforts to ensure that the findings were socialized with everyone involved in POS Lab Environment processes.

    Other creators
  • Gift Card Project

    My responsibilities included helping to create and final updates to the Project Charter (Business Case). Working with the Project Manager to create the Budget/Resource Plan. Documenting the Preliminary Business Requirements and preparing for final requirements.

    Other creators
    • Theresa Arbuthnot
    • Anthony Filopovich
    • Kyle Kaminski
  • Saks Fraud Prevention Tool

    -

  • Bay Single Payment Gateway

    -

  • Saks Fifth Avenue Digital CRM

    -

  • Presell Migration from Mainframe to Cloud

    -

  • Temporary Shopping Pass for Private Label Credit Card and CoBranded MasterCard

    -

  • Bay Point of Sale Platform Migration

    -

  • Business Analysis at Rogers Yammer Group

    -

    I created a Yammer Group for Business Analysts at Rogers to knowledge-share and identify best practices.

    This group has since been adopted by the Process Improvement Team to engage and improve the Business Analysis practice at Rogers.

  • Enterprise Single Sign On - As is Discovery, Sequence Diagrams and Training Documentation

    -

    Led discovery sessions with developers for Enterprise Single Sign On and created As-is sequence diagrams. My sequence diagrams helped both business/technical teams understand the current state in order to architect the to-be state in Oracle Enterprise Single Sign-On.

    Created easy to use training for end users. This allowed them to understand how the change impacted their work without investing a lot of time in change management.

    Other creators
  • Business Analyst Centre of Excellence

    -

    - Provided thought leadership in choosing the new Business Analysis Tool for the organization (Blueprint system and eDev Technologies)
    - Contributed to the setup and maintenance of the new Business Analysis Center of Excellence intranet

    Other creators
  • POS Portfolio Problem Management

    -

    My responsibilities include ensuring that POS Portfolio problems are appropriately updated, investigations progress and management have relevant information to make decisions to address issues as needed.

    Other creators
    • Fatima Bernardo
    • Raghid Berchalli
    • Kannan Durairaj

Recommendations received

View Frances’ full profile

  • See who you know in common
  • Get introduced
  • Contact Frances directly
Join to view full profile

Other similar profiles

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Others named Frances N.