Bug 461231 - Import Cameras impossible on Windows
Summary: Import Cameras impossible on Windows
Status: RESOLVED DUPLICATE of bug 388137
Alias: None
Product: digikam
Classification: Applications
Component: Import-WIA (show other bugs)
Version: 7.8.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-10-31 06:01 UTC by Jean-Pierre Boucher
Modified: 2022-10-31 07:31 UTC (History)
2 users (show)

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Description Jean-Pierre Boucher 2022-10-31 06:01:56 UTC 
SUMMARY
***
I have a Nikon DSC 7500 and it's impossible to connect this camera by Import → cameras.  
digiKam 7.8.0 (french version) run on Windows 10.
And i have the following Message: "Impossible de se connecter à l'appareil photo. Veuillez vous assurer qu'il est connecté correctement et sous tension."
In english :  Unable to connect to the camera. Please make sure it is connected correctly and powered on.

That I did several times  following the requirements and always the same answer ... ??? I am just a basic user ...
and the digiKam Manual don't help me
***


STEPS TO REPRODUCE
1. Connection of the camera on PC
2. Click on Import → Cameras → Nikon DSC D7500
3. and ... Impssoible to Import

OBSERVED RESULT
 Impossible to connect the camera
Message:
"Unable to connect to the camera. Please make sure it is connected correctly and powered on."

EXPECTED RESULT
Simply  Connect my camera 

SOFTWARE/OS VERSIONS
Windows: 10 Family


ADDITIONAL INFORMATION
Comment 1 Maik Qualmann 2022-10-31 06:16:38 UTC 

*** This bug has been marked as a duplicate of bug 388137 ***
Comment 2 Maik Qualmann 2022-10-31 06:20:42 UTC 
Please read also Bug 398166 or Bug 412466

Unfortunately, only one USB card reader can be used under Windows at the moment.

Maik