Retail Lending Quality Control Specialist & Appraisal Reviewer

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Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply.
The Retail Lending Quality Control Specialist & Appraisal Reviewer is responsible for performing all quality control tasks related to mortgage, consumer real estate and consumer non-real estate files for all credit products originated through multiple channels and across multiple states.
They will also review appraisal reports associated with residential mortgage loans as well as consumer real estate loans.
The Specialist will be responsible for adhering to agency guidelines, credit policy, documentation requirements, and either curing issues or facilitating remediation.
Additionally, they will contribute to process improvement initiatives and lead projects to achieve line of business goals and optimize the client experience.
Essential Functions/Responsibilities Work with line of business leadership to ensure sound quality control policies and procedures including the Mortgage Quality Control Plan and Mortgage Quality Control Procedures.
Identify and communicate the root cause and source of recurring loan defects with the objective of eliminating or reducing errors through process improvement or additional training.
Provide effective and timely reporting to managers on the quality of the loan origination process helping to identify areas of concerns and opportunities to improve loan quality and efficiency.
Ensure timely responses to file requests from Fannie, Freddie, FHLB, VA, FHA, and mortgage insurance companies and resolve issues as needed.
Ensure various reviews are completed timely including but not limited to Prefunding QC, Post Closing QC, Denied QC review, Early Payment Default Review, NMLS Quarterly testing, OFAC reviews, LDP/GSA checks, exception testing.
Review HUD Loan Review System (LRS) weekly and resolve inquiries as provided.
Track repurchase activity including remedy requests, tracking, and closure of repurchase requests from agencies and investors.
Review appraisal reports associated with Residential Mortgage Loans and Consumer Real Estate loans Accept or deny appraisal reports in accordance with Fannie Mae, Freddie Mac, Interagency Guidelines, USPAP and the bank’s Credit Policy.
Deliver appraisals and flood notice to borrowers via electronic channel or mailing.
Achieve and maintain a Satisfactory Level of department turn-around times, per level of agreement with the lines of business.
Perform other tasks and assignments as directed by Management.
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job Bachelor’s Degree in related field or equivalent experience 3-5 years of financial services industry experience Ability to read, analyze and comment on residential property appraisals with respect to FHA, VA, FHLB, FHLMC, FNMA, USPAP and FIRREA guidelines Knowledgeable of Regulations, Interagency Regulatory guidelines, investor requirements, and bank’s Credit Policy, keeping apprised of the same Critical thinking and collaboration skills required Must be analytical and possess ability to interpret and apply policies and regulations across a large, complex business.
Ability to effectively manage time.
Independent and highly self-motivated.
Ability to communicate effectively.
Strong PC skills including Microsoft Office (Word, Excel, Access, PowerPoint) At least 4 years’ experience with Residential collateral underwriting, Residential appraisal review and/or residential property analysis and market conditions; Excellent written and verbal communication skills in corresponding with business partners, internal and external clients.
Ability to effectively present information to management.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Fluent with appraisal terminology and possesses a strong understanding of appraisal concepts.
Extremely detailed and proficient with multi-tasking.
Working knowledge of regulatory compliance, including but not limited to Regulations B, C, O, U, V, Z, Dodd-Frank.
Preferred Knowledge and Skills Level of Complexity and Scope Job requires analysis of complex regulatory issues as well as the proper application of each.
Degree of Independence and Decision-Making Must be able to work independently and to make critical decisions regarding business line functions.
Ability to independently review residential appraisals at any value level and draw valid conclusions related to compliance and reasonableness of the analysis and value conclusions.
Required Supervisory Responsibilities No direct supervisory responsibilities Physical Requirements Occasionally lifts and carries up to 20 lbs.
Occasionally stand and walks.
Frequently sits.
Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures.
This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.