Posted : Sunday, September 01, 2024 04:59 AM
Job Summary:
To provide competent customer and vendor assistance in regard to all mortgage servicing related issues and questions.
Job Duties:
1.
Answer telephone and servicing customers as required
2.
Processing the funding requirements for FHLMC and FHLBI loans
3.
Reporting monthly remittance details to FHLMC and FHLBI
4.
Process Payoff requests
5.
Reporting and processing FHLMC/FHLBI Payoff requirements
6.
Print daily reports for non-post and payoff details and process as required
7.
Print daily FHLMC and FHLBI reports as required
8.
Preparing and data entry for mortgage modifications
9.
Data entry requirements for FHLMC Work Out Prospector
10.
Audit Data Entry Loans
11.
Prepare Mortgage Releases for Paid Loans
12.
Special projects as assigned
Organization:
Organize basic functions for a pleasant and functional working environment within the Mortgage Department.
Relationships:
Responsible to the Residential Mortgage Servicing Manager
Assist co-workers in the Mortgage Dept.
as needed
Compliance:
The employee has the responsibility to acquire knowledge of State and Federal banking regulations and policies and those regulations and policies inherent to position requirements.
Job Requirements:
The employee should have at least a high school diploma or GED equivalent.
The employee should have excellent customer service skills along with strong oral and written communication skills.
Software Used:
Core Processing System (ITI) Freddie
Job Type: Full-time
Pay: From $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Physical setting:
* Office
Schedule:
* Day shift
Experience:
* Customer service: 2 years (Preferred)
Ability to Relocate:
* Bloomington, IN 47404: Relocate before starting work (Required)
Work Location: In person
• Phone : NA
• Location : 123 South College Avenue, Bloomington, IN
• Post ID: 9071279414
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