Yordan Ivanov

Check out our latest interview on the Casino Life and Sports Betting Operator TV Channel! This interview features Erwin van Lambaart, CEO Austria & Austrian Lotteries and Chairman of the European Casino Association, and was recorded at the organization's HQ in Vienna. Gain valuable insights from one of the industry's top leaders. Watch the full interview here: https://lnkd.in/g4cddqY6 #casinos #casinooperators #resortcasinos #leadership #interview

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One big topic that stood out over the past two conferences at NEXT.io Valletta and SBC CasinoBeats Summit, both during the panels as well as networking, was SEO 🔥 The recent updates have impacted a lot of websites in iGaming, therefore it is no surprise that it was one of the main topics over recent weeks at such conferences. Some of the points discussed that drew my attention during these panels and chats were: 👉 AI and Machine Learning 🤖 👉 Core Web Vitals 📊 👉 Voice Search Optimization 🎤 👉 E-E-A-T 🏅 What definitely came out of these discussions was that: ◾ SEO remains the cornerstone of digital marketing ◾ It is continually evolving to adapt to new technologies and user behaviours ◾ Continous learning and adaptation is a must in order to stay ahead of the game Did you attend any panels or had any in-person discussions during these conferences? What SEO strategies will you be focusing on? Happy to hear your thoughts and experiences below 👇 #SEO #DigitalMarketing #SearchEngineOptimization #AI #VoiceSearch #CoreWebVitals #ContentMarketing #iGaming #iGamingMalta

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❓Is your #CRM department in a permanent bond with your #CustomerSupport? If not, you might want to improve that ⤵️ While they focus on achieving different goals, continuous communication between the two is critical for the success of both departments and your #iGaming company in general. Not only does it provide the CRM team with valuable and immediate feedback about what they have implemented, but it also allows to synchronize the message that is being shared with the customer and keep it uniform, which is crucial for the brand image.

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Post 8: Conclusion: Teamwork is the Key to Success In the previous posts, I have detailed the key departments that play vital roles in the successful operation of an online casino. Each department, from Customer Support to the Analytics Department, contributes uniquely to the growth and prosperity of the casino. Overview of Departments: 1. Customer Support: Focuses on resolving player issues and ensuring high service quality. 2. Marketing and Promotion: Strategies for attracting and retaining players through various channels, including affiliate marketing and ad campaigns. 3. Technical Department: Ensures platform reliability, develops new features, and protects player data. 4. Finance Department: Manages financial operations, processes deposits and withdrawals, and ensures regulatory compliance. 5. Legal Department: Protects the casino’s interests, handles licensing, and ensures compliance with legal norms. 6. Analytics Department: Collects and analyzes data for informed decision-making, forecasts trends, and assesses player needs. Importance of Each Role: Each of these departments performs critical functions that contribute to the overall success of the casino. Customer Support ensures player satisfaction, Marketing attracts new users, the Technical Department guarantees platform reliability, the Finance Department manages cash flows, the Legal Department protects the casino’s interests, and the Analytics Department provides data for strategic planning. Teamwork: Effective collaboration between these departments is crucial to the success of an online casino. Without coordinated efforts and teamwork, it’s impossible to achieve high service levels, competitiveness, and financial stability. In the modern world of online gambling, the importance of teamwork and efficient management of each department cannot be overstated. By working together, professionals in various fields enable the casino to attract and retain players, respond swiftly to market changes, innovate, and ensure high levels of security and service. Stay tuned for more insights on how online casinos operate and achieve success. #OnlineCasino #Teamwork #iGaming #CasinoLife #GamingIndustry #CustomerSupport #Marketing #TechTeam #Finance #Legal #Analytics #BusinessGrowth #Success #Strategy #Innovation #PlayerExperience

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iGaming Industry Developments and Compliance: As someone leading the compliance at one of the world's biggest iGaming casinos, I’ve witnessed firsthand the dynamic shifts in legal and regulatory landscapes globally. The online gambling market is projected to reach an impressive $132 billion by 2027, highlighting the remarkable growth of our industry.💫 This expansion reflects the increasingly global nature of iGaming, driven by factors like smartphone usage, broader internet access, and innovative games and technologies. Interestingly, compliance and regulation, often seen as barriers, are actually paving the way for iGaming to enter markets that have traditionally resisted it. Operators in the iGaming sector now offer a variety of deposit and withdrawal options. Players can easily choose from debit and credit cards, eWallets, and even decentralised currencies. Cryptocurrency transactions are gaining popularity thanks to their transparency, security, and speed. Today’s iGaming platforms prioritise security more than ever. Reputable operators implement robust measures, including SSL certification to authenticate websites and thorough know-your-customer (KYC) processes to verify users’ identities. These practices are vital in building public trust and fostering a safer gaming environment. 💫 Operators are increasingly seeking clear and effective legislation that meets international standards. I am collaborating with various regulators worldwide to highlight the importance of developing more productive and prescriptive regulations. Our goal is to foster a safe gaming environment while eliminating unnecessary bad actors from the industry. By working together, we can ensure a healthier, more responsible landscape for all stakeholders involved. 💥

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Are you interested in becoming an online casino operator in Croatia? The Croatian online casino market is growing. Although there are currently 10 online casino operators, the Croatian market has not yet reached the saturation point seen in other countries with legalized online gambling. This means there is room for growth and development of new market players. How to become an online casino operator in Croatia? According to the current Gambling Act and secondary legislation, only a legal entity that already owns a physical casino and actively engages in gambling activities in Croatia can obtain a concession for an online casino. This means that if you want to become an online casino operator, you must find an existing operator with a physical casino who is interested in expanding their business to the online segment. The possibilities are negotiating a partnership or a complete takeover of an existing company. The path from a physical casino to an online platform Once you have found a suitable partner or taken over an existing company, a rather demanding administrative process follows. It is necessary to submit a request to the Ministry of Finance to expand the activity to online casino games, go through the certification process and meet numerous technical and legal conditions. How can we help? With our many years of experience in the gambling industry, we can provide you with comprehensive support in all phases of this process. From finding potential partners, through legal advice and preparation of the necessary documentation, to technical implementation and compliance with applicable regulations. Why choose us? In-depth market knowledge: We have many years of experience in the Croatian gambling market and know all of its specificities. Comprehensive service: We provide complete support, from start to finish, so you can focus on your business. Expert team: Our team consists of lawyers, economists, IT experts and other experts who will help you successfully implement your project. Contact us and find out how we can build your successful online casino in Croatia together.

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I don't believe motivation plays a crucial role in any success. iGaming business is no different. Most activities, including our industry, require discipline more than motivation. To see any results, new operators have to: ✔️ come up with a business plan, ✔️ invest time, energy, and money, ✔️ test product theories and marketing strategies, ✔️ expand their game and content portfolio, ✔️ ensure the platform maintains optimal performance. Only after long months or years of continuous effort will the results start to show. Just like going to the gym, it takes tremendous discipline to grow muscle. P.S. While I'm trying to awaken muscles in the gym, my colleagues are exercising soft skills at IGB Live. Come by the Turbo Stars stand 12-A30. #turbostars #turboplatform #turbogames #turbosportsbook #igamingsolutions #instantgames

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More new regional news categories added to iGaming Gazette. Now you can easily find news relating to regions and markets such as Africa, Bulgaria, Canada, Netherlands, Italy, LatAm, Romania, UK and the US. More regions coming very soon! Follow, subscribe and bookmark iGaming Gazette today! #iGaming #iGamingNews #iGamingGazette

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Player complaints are a strong indicator of company culture. Still, some mechanics and scenarios of negative experiences are obscured from the internal perspective. Join me for a webinar on lessons from an external perspective to learn how to increase positive experience and create a safer player environment for your players!

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There are actually more cutting-edge strategies, but I am not allowed to talk about them. The future is crazy, and it's getting crazier with every month that passes! I am enjoying the hell out of it! And you? #casinogames #casinogaming #casinos #casino #slots #slot #videoslots #socialcasino #socialslots

Question: How can I treat online players as a 👑 in igaming sector ?  Seun: Treating online players like royalty in the iGaming sector involves focusing on exceptional customer service and providing a top-notch gaming experience. Here are some key strategies:1. **Personalized Communication**: Address players by their names and tailor communications based on their preferences and behaviors. Use data to understand their gaming habits and offer personalized promotions.2. **Excellent Customer Support**: Provide prompt and helpful customer support 24/7. Offer multiple channels for communication such as live chat, email, and phone support, ensuring quick resolution of issues.3. **Exclusive Offers and Rewards**: Offer VIP programs or loyalty schemes that reward frequent players with exclusive bonuses, personalized gifts, faster withdrawals, and dedicated account managers.4. **High-Quality Games and Platforms**: Ensure your platform offers a wide variety of high-quality games from reputable providers. Regularly update your game portfolio to include new and popular titles.5. **Transparency and Fairness**: Be transparent about terms and conditions, payment processes, and game fairness. Use secure payment methods and ensure quick and hassle-free withdrawals.6. **Community and Engagement**: Foster a sense of community among players through forums, social media, or exclusive events. Engage with players regularly to gather feedback and improve your services.7. **Responsibility and Trust**: Promote responsible gaming practices and adhere to industry regulations. Build trust by demonstrating commitment to player safety and security. Implementing these strategies, you can create an environment where online players feel valued, respected, and treated like royalty in the iGaming sector. Tope Michael OniJohn BamideleOluwasanu AdeyefaBabatunde Emmanuel Johnson Johnson Adewale FOYE Adeleye AwakanOwoseni Abiodun Dada 🇳🇬Oyindamola Michaels. SPOC, ISPOJoseph Oyekunlemoses temitayoJulius Babafemi FADIPE . 1stLiam DeehanTom FoxiGaming GroupiGamingiGaming Africa HubIain WatsonKarl HarenburgiGaming Consultancy

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The iGaming industry is becoming increasingly aware of the crucial importance of supporting employee health and wellbeing. 💡 Companies such as IGT, Entain, Flutter Entertainment , Kindred Group plc, Playtech, RubyPlay, STATSCORE, evoke, FEG, FDJ - La Française des Jeux and Superbet are implementing various initiatives to promote health, personal development and work-life balance. ⚖ Throughout the week, we will be publishing articles on iGaming Express to mark Mental Health Week, shedding light on the industry's commitment to employee mental health. 👨‍💻 In this article, we discuss the specific actions taken by these companies to foster a culture of wellbeing and create environments that encourage harmonious development. 📝

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🔥 I recently had the pleasure of being interviewed by GBC Time, where I shared insights on our unique approach to online slot games at Amigo Gaming. 💥 Dive into the full interview to learn more about how we're innovating in the iGaming space and what sets our games apart! #AmigoGaming #iGaming #OnlineSlots #GamingInnovation #IndustryInsights

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The saga of amendments in gambling regulations continues – but are they applicable for all those affected? by Ana-Maria Baciu, Managing Partner, Andrei Cosma, Managing Associate și Adela Nuta, Managing Associate, BACIU PARTNERS 28 June, 2024 NOTE: This article was prepared based on the text of the Government Emergency Ordinance as it was presented at the Government meeting on June 28, 20241. At the time of writing this material, the version adopted by the Government had yet to be published in the Official Gazette. According to the currently available text, the ordinance will come into force upon publication. The legal framework regulating the gambling industry in Romania continues its wave of changes with the recent amendments to Government Emergency Ordinance 77/2009, approved at the Government meeting on June 28, 2024. #baciupartners #anamariabaciu #andreicosma #adelanuta #legislation #gamblinglegislation #gambling #romaniangovernment #gamblingindustry https://lnkd.in/dB2sPWFM

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The Imperative Need for Thoughtful Regulation: Why Blanket Bans on Online Gambling Are Counterproductive In recent years, the debate surrounding online gambling has intensified, with advocates on both sides fervently arguing their positions. While some argue for a complete ban on online gambling sites, citing concerns over addiction and societal harm, it's crucial for policymakers to recognize the inherent dangers of such a drastic measure. In this discourse, we delve into why it's imperative for politics to understand the importance of regulated online gambling platforms and the pitfalls of driving players towards unregulated alternatives. 1. Mitigating Harm Through Regulation: Blanket bans often stem from a well-intentioned desire to protect citizens from the potential harms associated with gambling addiction. However, prohibition rarely achieves its intended goals. Instead of eradicating the problem, it merely drives it underground, where oversight and intervention become nearly impossible. By contrast, regulated online gambling platforms offer a structured environment where safeguards can be implemented to mitigate harm. These measures may include age verification processes, self-exclusion options, and limits on betting amounts. 2. Protecting Vulnerable Players: A complete ban on online gambling fails to account for the needs of vulnerable individuals who may already be struggling with addiction. Rather than addressing the root causes of problem gambling, prohibition leaves these individuals with limited options and no recourse for seeking help. Regulated gambling sites, on the other hand, have the potential to intervene early through responsible gaming initiatives, providing resources and support to those in need. 3. Preserving Consumer Rights: In a free society, individuals should have the autonomy to make informed decisions about their recreational activities. Banning online gambling outright infringes upon this fundamental right and ignores the preferences of millions of consenting adults who engage in responsible gambling. Regulated platforms uphold consumer rights by offering transparency, fair play, and recourse in the event of disputes, ensuring a level playing field for all participants. In conclusion, the debate surrounding online gambling requires a nuanced and balanced approach that prioritizes harm reduction, consumer protection, and economic vitality. While the allure of a complete ban may seem appealing on the surface, its unintended consequences far outweigh any perceived benefits. By embracing thoughtful regulation, politics can address the complexities of online gambling while safeguarding the interests of both players and society as a whole. The path forward lies not in prohibition, but in collaboration, innovation, and a commitment to responsible gaming principles.

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There's still a long way to go, but changes are happening on blackmoonmedia.com side, glad to see evolution of services :) #mediabuying #onlinecasino #igamingmarketing #agency #affiliatemarketing #casino #traffic #affiliates

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