Suman Mukherji

Past and present in one frame :) Thank you Leslie Joseph for a very insightful and interactive session today at the Forrester executive roundtable on the Tech & IT priorities for APAC organizations. It was good to get a deeper understanding (and validation) of the business and technology priorities, challenges and spending trends of APAC tech decision makers. Thank you Vykundh Ravichandran and HanShen Tan for hosting us today. #Forresterinsights #APACtechpriorities #APACbusinesspriorities

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Come on down to the Expr3ss! - Predictive Hiring Technology stand 1 at the HR Leadership Network (APAC) #NSWHRLeaders summit at the Amora Hotel Jamison Sydney level 2. Come by and enter into the draw to win a Magnum of Veuve Clicquot, snag a Chupa Chup, coffee mug, pen, stress ball or simply have a chat with Andrew Chapman, myself and the #orangejacket to find out how you could streamline your attraction, selection, compliance and onboarding strategy. Have your selfie smiles at the ready! Be kind to everyone. #hireforattitude #predictive #attitudeofgratitude

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Who doesn't like opening up their time to do more productive activity? 🤔📈 Spend less time administrating and more time innovating by leaning on #AI with the tools you already have available in your Microsoft Suite! 💡 Ingram Micro have teamed up with Using Technology Better to deliver a webinar that gives all attendees (whether you are experienced or a new user) tips and tricks that you can apply to your day-to-day to be more productive. #CoPilot #Productivity #IMNZ #Microsoft Jamie Hall Barbara Kidd Cassandra Ong

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Embracing Change: Unpacking Today’s Work Transformation Summit APAC by Zoom New Learnings: Mastering Workforce Dynamics Harnessing Tech and AI for Employee Engagement: Practical Insights  Bridging the generation gap: Strategies for leaders Looking forward to implementing these at Shro Systems Pvt. Ltd. #shrocares #employeeculture #employeeengagement #ai

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Gartner projected that IT spending in Australia will surpass AU$133 billion this year, marking a 7.8% increase from 2023. This trend underscores the evolving role of technology as a central element of business strategy rather than merely a support function. For small and medium-sized businesses, this surge in IT investment requires a well-defined strategy to foster growth and bolster cyber security. How can you ensure your investments are directed towards the right solutions and drive meaningful outcomes? A strategic advisor can help plan your investments and align security strategies with your business objectives. This blog from the team at Netier shares more reasons to partner with a strategic advisory services provider … https://hubs.la/Q02Fptv50 #ITStrategy #CyberSecurity #Netier

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Have a read and let me know your #thoughts. This one is interesting, is it just for #enterprise? Personally I think all businesses (in this market) could use #contractors to help with workload. If you want to know more we can discuss the workforce planning to smooth the ebb and flow.

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Part 1: Best-in-Class Loyalty Programs in 2024: Fashion, Beauty and Lifestyle Trends in ANZ. Here's the first 15 mins where we provide an overview of Loyalty in 2024: - How it can help your brand grow - Stats on uplift of repeat purchase and average customer revenue - Loyalty program types and examples With Peta Cannon @ Yotpo and Ross Cockton @ Limesharp Second part coming tomorrow!

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Australia's data landscape is evolving rapidly, with emerging technologies reshaping how we manage and leverage information. This news highlights a fascinating development that CIOs and CDOs should watch closely. How might these advancements impact your data strategy and the way you empower your organisation to make informed decisions? https://lnkd.in/gqNk6XbZ

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New global research conducted by Google Cloud and National Research Group shows that Australian businesses are rapidly adopting gen AI, but what's driving the trend? Simply put, it's tangible benefits. From enhanced customer experience and improved productivity, to unlocking new opportunities for growth, gen AI is helping Aussie businesses gain a significant edge. I recently shared my thoughts in an op-ed that unpacks these results, and looks at how the likes of Culture Amp and New Aim are seizing the opportunity and seeing real value. https://lnkd.in/g_K9MdCQ Moe A. Karan Bajwa Robert Sibo Dale Finlay James Benson Helen Stewart Sebastian Henrici Mitesh Agarwal Prakhar Gautam

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2000+ NEW AUSSIE SOFTWARE BUSINESSES LAST YEAR Wanna know why? Well, as Raja Shah from Infosys explains, generative AI is here and "This presents enormous opportunities to companies that are willing to get onboard early and embrace these tools, and tailor them specifically to the industry they are operating in." It's a goldrush and everyone is having a go. Someone is going to strike it rich! #MrSaaSSays - The opportunity is and the time to take it is now https://lnkd.in/d6XewjM6

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In this article, Joanna Gurry talks to how NAB is steadily reducing its reliance on overnight batch processes to get data from source systems into a central data platform, while also reducing its operational costs. Ada, which runs Databricks on Amazon Web Services (AWS) at its core, replaces several large data platforms, including a 26-year-old Teradata environment considered “intrinsic” to a number of banking operations. One of the key changes with Ada - or, more specifically, with a tool in its stack provided by Fivetran - is that it’s allowing the bank to “move away from file-based ingestion” and be more selective in what gets extracted and replicated in the centralised data platform.

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ASIC Chair Joe Longo discusses the importance of maintaining market cleanliness. Some interesting (to me 😀) points: - ASIC's new system detects suspected market misconduct automatically. - Innovative tools like AI and machine learning are explored for surveillance. - ASIC has successfully convicted high-profile individuals for insider trading. - ASIC expands focus to include debt markets in cleanliness assessments. - Australia's equity market is among the cleanest in the world. - The nation's superannuation pool is valued at $3.8 trillion. - Six insider trading criminal prosecutions are currently before the courts. (Including Tesla's high-profile insider trader)

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Every company wants to improve customer relationships, and AI has great potential for this. You might be ready to embrace AI CRM, but is your data? Discover how global leaders, including those in Australia & New Zealand, are evaluating their strategies. Download report:

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3 brands with a fantastic story: Blackwoods, SAP and Coveo. Noshir Jariwala (Senior Digital Product Manager) shares the experience as Australia's largest supplier of industrial and safety products: 80% of users start their journey on search. Expecting the best type of CX. Relying on partners like SAP and Coveo gave them agility and reliability across their increase in scale. Michelle Lewis-Miller, MBA (VP, Head of Strategy and Transformation) shares some impressive numbers as well: 5% case reduction in just 4 weeks with our GenAI capability. 80% reduction in search queries per visit. My favorite: 64% decline in their content gap... These are just some of the results Louis Tetu is referring to when he states that Coveo is bringing AI Search and GenAI to every point of experience. I am going to quote SAP here: Bring out your best! #B2B #genai #cx #digitalexperience #search #aisearch #ai #artificialintelligence #sap #blackwoods #coveo

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Search-powered AI is ultimately what will assist organisations to improve data management capabilities. However, only 21% of organisations in Australia are trialling Gen AI’s use internally. Spoke with Mike Loder at Ticker News on key insights from Elastic's recent Generative AI report. We explored how Generative AI is revolutionising the Australian technology sector, driving efficiency and innovation. The report provides key insights and practical steps for organisations looking to harness this transformative technology. Catch the full report here if you missed it: https://lnkd.in/gKgZryCH #Elasticsearch #generativeAI

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LivePerson Case Studie: Open Universities Australia: Tripling lead qualification with generative AI agents Read how OUA leveraged LivePerson’s generative AI agents to enhance their recruitment process. This collaboration significantly improved lead qualification rates by 3x compared to self-searching and 2x compared to scripted chatbots. https://lnkd.in/dF8nKHdt #CX #AI #ConversationalAI #GenAI #Chatbots

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Managed IT services offer local businesses in Canberra the advantage of quick response times, personalised service, and a deep understanding of the region's unique challenges. A local provider can offer tailored solutions that align with your business goals and be there if it’s all-hands-on-deck time to solve an immediate issue. These benefits can make a significant difference when IT issues arise. At Netier we pride ourselves on customer service. 99% of the calls you make to our service team are answered within 3 rings from someone in Australia! Our recent article highlights why choosing managed IT services in Canberra is a wise decision for any local business… https://hubs.ly/Q02SGMdF0 #ManagedITservices #Netier

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