Ian Kinsella

A big year-on-year increase in ANZ buyers purchasing software from 3rd party marketplaces like the AWS & Azure Marketplaces. Most buyers still prefer to buy direct, but the percentage using marketplaces has been increasing each year in ANZ.

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Agree with Dheeraj. One of the most common requests we get is, why do we need a CRM if the conversations are flowing through you. So far we have avoided getting into the system of record. But AI changes everything. You don't need structured data for a system of record. And that's why we are building something in stealth. Prediction: CRMs as they look now won't exist within 2 years.

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More ways to pay your rent. Rent.com.au RentPay

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hmmm the answer to micro payment services in Australia or New Zealand is open banking APIs on a business account with calculations and transparency in the product. Shout-out to akahu.nz who doesn't do micro payments as such but are an EXCELLENT service. #banking #payments #openbanking

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One of the risks companies face is sending SMS messages from their brand name rather than a dedicated mobile send number. Marketers like to use the brand, but turns the opt out process into what #behaviouralscientists call a #sludge. ie: it makes opting out much harder that just replying STOP. #CEO’s, #CFO’s and compliance concerned boards may want to look into this process. Plus, sending from the brand name also limits two way instant interaction and prevents guaranteed delivery to some telco’s.

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PayPal has been using #artificialintelligence for well over a decade... Our platform uses #AI and machine learning to prevent fraud and protect customers. As PayPal enters an exciting phase of innovation, we will be doubling down on the use of #AI and #bigdata to help Australian businesses grow. #PayPal #payments #articificalintelligence 

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EOFY got you stressed, tradies? Check out our ultimate checklist to breeze through tax time without the headache! Get organized, meet deadlines, and start the new financial year right. #EOFYChecklist #Tradies #FinancialYearEnd

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Leveraging Data Governance for Cloud Adoption in Asia Pacific Healthcare As organizations in the Asia Pacific region continue to embrace cloud computing, a robust data governance strategy is essential for unlocking the full benefits of cloud technologies in the healthcare sector. In my latest blog post for the AWS Public Sector Blog, I explore key data governance policies that can support secure and compliant cloud adoption across APAC healthcare systems. Some of the crucial elements covered include: - Establishing clear data classification and risk management frameworks - Implementing data access controls and identity management - Aligning cloud procurement processes with data governance requirements - Ensuring compliance with regional data privacy regulations - Building a culture of data stewardship and security awareness It's important to note that overly restrictive data location requirements can inadvertently limit access to cloud capabilities and innovation. The key is striking the right balance between data protection and enabling the full potential of cloud computing. Effective data governance lays the foundation for healthcare organizations to leverage the scalability, flexibility and analytics capabilities of the cloud - all while maintaining the highest standards of data protection. Thanks to the teams at Alvarez & Marsal and ACCESS Health International for their reports referenced in this topic. Read the full blog post to learn more: #DataGovernance #CloudComputing #HealthcareTechnology #APAC https://lnkd.in/gM8UTdge

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Top business priorities in APAC centre more around employee retention, productivity and support than anywhere else in the world. But how can the utilisation of real time data and AI enable these priorities to become a reality? Read our report now to find out: https://lnkd.in/gQ8Gh9ei

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🚚 Are you losing customers to slow or unclear delivery time estimates at checkout? Our landmark 2024 State of Shipping Report just dropped and here is what we found... Delivery time estimates at checkout have actually increased by a whopping 180% since 2018, but actual delivery times have decreased considerably. Australian retailers are padding delivery estimates to avoid disappointing shoppers but this might be doing more harm than good. What’s driving this, and how can retailers take action ahead of peak? Download the report now: https://lnkd.in/ggNthPnN  This epic piece of research is the first of its kind to tie together website benchmarking, a retailer survey and on platform shipping performance data to reveal insights never seen before in Australian retail. A big thanks to our partners for supporting the effort Brauz | Fluent Commerce | BigCommerce | humii & the greats of ecommerce for throwing their perspectives into the report too Paul Waddy & Nathan Bush 🙌🏼 #DeliveryTimes #RetailTrends #Ecommerce #2024StateofShipping

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How do you innovate faster in a competitive market? 🤔 Bendigo and Adelaide Bank found the answer by partnering with MongoDB to modernize their tech stack. By migrating to MongoDB Atlas, they revamped a critical banking app in just three months, reducing migration time by 90% at one-tenth of the cost! Curious about how they did it? Dive into the details in our latest blog. 👇 https://lnkd.in/gSRmNkgb

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The new Cohabit App went live yesterday! The latest version of our web and iOS products have set a new benchmark in the way building data is managed and presented in Australia. This round of updates was designed to streamline access to information for purchasers so they can make more informed decisions when buying into a building. How does Cohabit helps you make smarter decisions? - We offer AI-driven comprehensive digital profiles that capture strata data, building profile information, digital records and complete histories for every block - Our unique Cohabit Health Score allows you see performance stats that incorporate everything from Financial and Compliance data to Sustainability and Liveability metrics plus more - Each building has expert insights from independent, industry-leading strata inspectors - We deeply analyse and benchmark data across thousands of similar buildings so you know how a building's performance compares to other blocks Why did we build it this way? - The current quality of strata reports in the market is extremely poor with crucial information often being missed or incorrectly interpreted. - No purchaser should be relying on a report commissioned or supplied by an agent, the seller or the strata manager (far too commonplace these days) - Strata records are notoriously poorly managed meaning individual strata inspectors are manually collating and reading several thousand records prior to writing a report. This is not a sustainable practice and adds to the risk of missing important pieces of information. - The current standard strata report often takes weeks to write and buyers end up with a PDF containing several hundred pages - not a great experience - Assistance post receiving the report is virtually non-existent. Buyers are not strata experts so they will have questions and require ongoing support Although this round of updates was focused on the buying experience, Cohabit is not just designed for purchasers - it is an independent data platform for buildings that can also be accessed by owners, strata managers and consultants. So the question is, do you know your building's Cohabit Health Score? It doesn't cost anything, so create your profile to find out... Michael (Mirko) Cindric Anton Babkov Christopher Kerin Allison Benson Paul Morton John Mullen Tim Mullen Matthew Lo Justin Sweeting Edward Bethke Shant Kradjian Dennis Trautmann Daniel Barrins Daniel Kirwan Simon Hope Callum Grieve 🏛️Jonathan Lui Jordan Catalano Karen Stiles John Minns The Hon. Anoulack Chanthivong MP

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APAC Payments: A Snapshot of the Evolving Landscape The Asia Pacific (APAC) region is experiencing a payments revolution, driven by way of fast digital adoption and changing purchaser behaviors. This infographic provides a glimpse into the key trends shaping APAC payments: - E-commerce dominance: E-commerce continues to grow rapidly, with digital wallets as the main payment method. - QR code adoption: National QR codes are being extensively followed for quicker payments (#FPS), streamlining transactions across borders. - Omnichannel shift: Consumers are embracing a hybrid buying adventure, with online and offline channels playing crucial roles. - Customer revel in cognizance: Businesses are prioritizing patron enjoyment and building loyalty through personalized interactions. As APAC payments evolve, staying informed about those traits is important for organizations to evolve and thrive. Key takeaways: - Embrace digital: Offer a variety of digital payment alternatives to cater to diverse consumer preferences. - Leverage QR codes: Adopt national #QR codes for seamless and steady transactions. - Focus on purchaser revel in: Build strong purchaser relationships through personalized interactions and omnichannel engagement. - Stay knowledgeable: Keep up with the latest trends and #innovations in the #APAC #payments landscape. By understanding and adapting to these trends, businesses can unlock new opportunities and stay ahead in the competitive APAC market. Thank you Deloitte Resource: https://lnkd.in/gettYYuC #APACpayments #digitalpayments #ecommerce #QRcodes #customerexperience #SEA

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We've been saying it for years, but great to hear MSP heavy weights like Fred Voccola also agreeing. MSP's "must" have an Offshore labour strategy in place in the next couple of years to increase their well deserved margins and survive. Here's to - MSP 30 - that's 30% margin for every hard working MSP out there... #WeAreTGT #Offshoring #msp #MSP30

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When international expansion is on the horizon, different ways to pay become increasingly more relevant. We know Aussies love Apple Pay; but in the Netherlands - it's all about iDEAL (70% of all online purchases!) As a global business, Adyen partners with internationals players like Visa & Mastercard while ensuring seamless support for regional favorites such as Alipay in China, PIX in Brazil, and BLIK in Poland.  Having a variety of payment methods enhances the user experience, paving the way for effortless and secure transactions globally.  Learn more about the top payment methods around the world: https://bit.ly/46cZNjU #Payments #Global #Fintech

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Great result by the Kiwi SaaS community In 2023 New Zealand’s Software-as-a-Service (SaaS) sector earned $3.6b in revenue. It has been growing revenue by a 15 percent compound annual growth rate (CAGR) since 2016, and at this rate it is on track to earn $9.7b by 2030.  By 2030 the report estimates that SaaS export-led added value will be growing faster and contributing more nominal GDP ($4.5b) than New Zealand’s top three primary sector industries (horticulture, dairy product manufacturing and meat product manufacturing).  Since 2016 SaaS exports have been growing at an inflation adjusted rate of 8.7 percent.  This is two and a half times higher than the inflation adjusted CAGR of 3.4 percent that New Zealand’s overall export economy has recorded in the past two decades.  Bruce Jarvis, Head of kiwiSaaS, says that the SaaS sector remains an ‘invisible giant.’  “How much the SaaS sector contributes to our economic wealth today, and could do in the future, is only just becoming visible,” says Jarvis. 

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Excited to see another great #nztech company’s progress. Auror announces an NZ$82 million capital raise today to continue their global expansion and mission to connect communities to stop crime. #techforgood Hon Judith Collins KC MP here is a great example to share with your colleagues: - this company is only a few years old. - they already have over 200 staff in 5 countries. - but the HQ and R&D facility remain in NZ. - they did receive support along the way from the tax payer, and this was rewarded with (so far) a 10x multiple as NZ Growth Capital Partners sold down part of their share. - but the best bit …. By using their software the NZ tax payer has seen almost $100m in productivity savings! In August, independent economists estimated that Auror’s use by New Zealand Police, one of their first law enforcement customers, created annually nearly $100m in productivity savings, equivalent to adding over 450 additional officers to the force and creating over 170,000 hours of capability uplift. Congratulations Phil Thomson and team! NZTE Callaghan Innovation NZ Growth Capital Partners AI Forum NZ Delphine Ducaruge Mitchell Pham ONZM FCPA Helen Robinson, ONZM John Robson Richard Cotman Chrisana Archer Madeline Newman Courteney Peters Sanjay Prakash Megan Tapsell #seetomorrowfirst #nztech https://lnkd.in/g5mQsmPY

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The POS Marketplace in Australia: Are We Ready for the Next Big Shift? The way we do business is changing fast—especially in hospitality and retail. Gone are the days when a Point of Sale (POS) system was just a glorified cash register. Today, businesses need more than just a tool to process payments. They need a platform that manages restaurant reservations, QR code ordering, SMS/email campaigns, staff rostering, and even time attendance, all under one roof. But here’s where it gets really interesting: Artificial Intelligence (AI) is starting to play a major role in POS systems, and it’s transforming the way businesses operate. From predicting busy periods and automatically adjusting staff rosters to using customer data to personalize marketing campaigns, AI is helping businesses work smarter, not harder. At Payflo, we’re embracing this shift. Our cloud-based POS isn’t just about making transactions easier—it’s about helping businesses run more efficiently, gain valuable insights, and connect with customers in meaningful ways. Whether it's automating processes, managing operations, or even giving businesses the added perk of earning Qantas Points on EFTPOS surcharges, we’re here to help venues succeed in a competitive market. The POS landscape in Australia is evolving, and AI is a big part of the future. Is your business ready to make the shift? #POS #AI #BusinessSolutions #HospitalityTech #CloudPOS #Payflo

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APAC Payments: A Snapshot of the Evolving Landscape The Asia Pacific (APAC) region is experiencing a payments revolution, driven by way of fast digital adoption and changing purchaser behaviors. This infographic provides a glimpse into the key trends shaping APAC payments: - E-commerce dominance: E-commerce continues to grow rapidly, with digital wallets as the main payment method. - QR code adoption: National QR codes are being extensively followed for quicker payments (#FPS), streamlining transactions across borders. - Omnichannel shift: Consumers are embracing a hybrid buying adventure, with online and offline channels playing crucial roles. - Customer revel in cognizance: Businesses are prioritizing patron enjoyment and building loyalty through personalized interactions. As APAC payments evolve, staying informed about those traits is important for organizations to evolve and thrive. Key takeaways: - Embrace digital: Offer a variety of digital payment alternatives to cater to diverse consumer preferences. - Leverage QR codes: Adopt national #QR codes for seamless and steady transactions. - Focus on purchaser revel in: Build strong purchaser relationships through personalized interactions and omnichannel engagement. - Stay knowledgeable: Keep up with the latest trends and #innovations in the #APAC #payments landscape. By understanding and adapting to these trends, businesses can unlock new opportunities and stay ahead in the competitive APAC market. Thank you Deloitte Resource: https://lnkd.in/gettYYuC David Jimenez Maireles Prasanna Lohar Arjun Vir Singh Sam Boboev #APACpayments #digitalpayments #ecommerce #QRcodes #customerexperience #SEA

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