At First Technology, we believe in empowering people through technology. Microsoft Co-Pilot Wave 2 enables teams to elevate their expertise, helping organisations to innovate and adapt at a tremendous pace. Learn how this tool is transforming the way we work in the Age of Acceleration in our latest article by Director, Ryan Ramawoothar. https://lnkd.in/dMJYgayj
About us
First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their business operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: • Storage & Networking • Virtualisation • WAN Optimisation Additional Solutions: • Microsoft Services • Software Asset Management • Mobile Device Management • Technical Services • Infrastructure • Converged Communications • Networking Services • Cloud Services • Managed Print Services • IT Rental Finance Our Team - We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners - Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre.
- Website
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http://www.firsttech.co.za
External link for First Technology
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Midrand
- Type
- Privately Held
- Founded
- 1983
Locations
Employees at First Technology
Updates
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Microsoft Co-Pilot Wave 2 turns data into real-time, actionable intelligence that enhances responsiveness and decision-making. Ryan Ramawoothar, Director at First Technology, explains how we are leveraging this incredible AI solution to empower teams across departments, from finance to IT. https://lnkd.in/dMJYgayj
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Deepfakes and AI attacks are worker's biggest security worries In an era of rising concern over cybersecurity, especially fueled by the advent of deepfakes and AI-enabled attacks, research by Shark UK reveals that 86% of employees in Britain's small and medium businesses are apprehensive about potential cyber breaches. Alarmingly, only a third of these workers feel confident in identifying such threats, highlighting a significant gap in cybersecurity training that exacerbates their fears. The lack of sufficient training leaves nearly two-thirds unprepared to recognize risks, leading to anxiety and fear of being vulnerable to attacks facilitated by AI, which now makes creating malicious code easier for less skilled hackers. Ofcom data shows a notable increase in cyberattack encounters, with a third of internet users facing scams and phishing and nearly half encountering deepfakes in early 2024. Sharp UK's COO Mark Williams emphasized the prominence of phishing attacks as primary breach sources, urging SME leaders to prioritize comprehensive and regularly updated cybersecurity training. This move is essential in equipping employees as the first line of defense against sophisticated cyber threats. Click Below To Read Full Article.... #CyberSecurityConcerns #AIAttacks #DeepfakeDangers #CyberAwareness #SMECyberChallenges #EmployeeSecurityTraining #PhishingScams #DataBreaches #CyberThreatPrevention #WorkplaceSecurity
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Before You Can Trust AI And Machine Learning, You Have To Trust Your Data The incorporation of artificial intelligence "AI" and machine learning "ML" in business operations highlights the promise of smarter, faster decision-making, contingent upon the quality of data utilized. Unfortunately, many organizations grapple with "dirty" data—ridden with errors, missing values, and inconsistencies—underscoring the critical need for data quality before these technologies can be effectively deployed. Data cleaning, which involves rectifying inaccuracies, is integral to ensuring data suitability for accurate AI predictions and reliable decision-making. Moreover, establishing a strong data governance framework aids in maintaining ongoing data quality through standardized collection and management practices, thereby preventing data issues. Technology vendors assist in upholding data integrity, enabling businesses to trust AI-generated insights to steer success. Ultimately, prioritizing clean, precise data fosters better predictions, enhances decision-making, and spurs business growth, achieving optimal outcomes through effective technology use. Click Below To Read Full Article.... #ArtificialIntelligence #MachineLearning #DataQuality #DataCleaning #BusinessInnovation #DataGovernance #TechTrends #SmartDecisions #AIInsights #BusinessGrowth
Before You Can Trust AI And Machine Learning, You Have To Trust Your Data
firsttechwc.co.za
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How AI Has Impacted Recruitment And Hiring So Far The incorporation of AI in recruitment is more evolutionary than revolutionary, enhancing speed and efficiency but not drastically transforming accuracy. While AI's promise in staffing is widely debated, its practical impact is still unfolding, with significant potential in several areas. Firstly, AI encourages a shift from credential-focused to skills-based hiring, offering a meritocratic approach that values genuine talent over academic certificates. Although the dialogue around skill-based hiring is growing, traditional degrees retain their influence across many sectors. Secondly, AI holds promise for reducing biases and improving candidate-role matching; however, traditional recruitment methods, still dominant, are often flawed. Tools like applicant tracking systems and interview analysis offer alternatives, yet measuring an employee's true impact remains challenging. Lastly, AI can enhance the candidate experience by streamlining processes, though it risks introducing bias and noise. Ultimately, AI's role in recruitment hints at a promising future, necessitating careful adaptation to truly transform hiring practices. Click Below To Read Full Article.... #AIInRecruitment #HiringEvolution #SkillBasedHiring #BiasInRecruitment #CandidateExperience #FutureOfWork #RecruitmentTechnology #MeritocraticSelection #RecruiterEfficiency #AIAndEmployment
How AI Has Impacted Recruitment And Hiring So Far
firsttechwc.co.za
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Bridging the gap between cloud readiness and AI integration In the realm of advancing technology, artificial intelligence "AI" offers businesses a wealth of opportunities to redefine and improve their operations. However, despite many companies having advanced cloud infrastructures, a striking disparity remains as just 8% have effectively integrated AI into their processes, even though 67% claim to be cloud-ready. The disconnect arises from several challenges, including the substantial costs associated with AI implementation, the technical demands of rapidly changing technology, and a notable skills gap in AI proficiency. Companies frequently underestimate the technical and scalability requirements of AI while grappling with financial unpredictability. Additionally, the shortage of skilled professionals complicates AI adoption, straining businesses to maintain performance amid complex demands. Security concerns involving sensitive data management in AI projects further emphasize the need for careful infrastructure planning. To successfully incorporate AI, companies must clearly define objectives, align infrastructures, explore appropriate cloud deployment models, and engage Managed Service Providers "MSPs" for expertise, offering a holistic approach to overcome these obstacles and fully realize AI’s transformative potential. Click Below To Read Full Article.... #ArtificialIntelligence #CloudComputing #AIIntegration #TechnologyEvolution #BusinessTransformation #AIChallenges #CloudInfrastructure #ManagedServiceProviders #SecurityInAI #AIAdvancement
Bridging the gap between cloud readiness and AI integration
firsttechwc.co.za
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With Microsoft Co-Pilot Wave 2, agility in business takes on new meaning. Wave 2 brings hundreds of features to Sales, Service, and Finance, making it easier to streamline operations and deepen customer engagement. Read our latest article where our Software Director, Ryan Ramawoothar, shares his perspective on how Co-Pilot is shaping the future of work. https://lnkd.in/dMJYgayj
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Robots perform like human surgeons by just watching videos Researchers at Johns Hopkins University and Stanford University have pushed the boundaries of robotic surgery by training a robotic system to perform delicate tasks with a precision rivaling human surgeons. This landmark development hints at a future where autonomous surgical procedures might revolutionize medical operations. The breakthrough hinges on the da Vinci Surgical System, traditionally operated by surgeons, which now employs imitation learning—a machine learning technique—to master skills such as needle handling, tissue lifting, and suturing. Instead of being extensively programmed, the robot learns by studying videos captured during real surgeries, absorbing a wealth of expertise from diverse surgeons. An AI model similar to those in language processing allows the robot to convert visual data into exact movements, enhancing its precision and adaptability. Remarkably, the robot can autonomously correct errors, like retrieving a dropped needle, without specific instructions. These innovations could speed up the creation of fully autonomous systems, making quality medical care more globally accessible, despite ongoing challenges like ethical considerations and regulatory hurdles. Click Below To Read Full Article.... #RoboticSurgery #AIinMedicine #JohnsHopkins #StanfordUniversity #daVinciSurgicalSystem #ImitationLearning #MachineLearning #AutonomousSurgery #SurgicalInnovation #FutureOfMedicine
Robots perform like human surgeons by just watching videos
firsttechwc.co.za
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The Age of Acceleration is transforming business at a rapid pace, demanding that organisations keep up with change to stay competitive. Ryan Ramawoothar, Software Director at First Technology, shares insights on how Microsoft Co-Pilot Wave 2 is empowering teams to respond swiftly and effectively. Read more in our latest article. https://lnkd.in/dMJYgayj