Whether you're an existing Zoho customer, a company switching from a different platform, or even an organization implementing a CRM solution for the first time, Zoho EBS can help you set up the most efficient system in a seamless and structured manner.
Why choose
Zoho EBS?
Process alignment
EBS will align Zoho's products with your processes in a precise and efficient manner through consulting-led implementation.
Customized solution
EBS will develop a customized software solution designed to streamline the complex operations of your enterprise using Zoho's suite of products.
End-to-end service
EBS will gather requirements, create a project execution plan, track and resolve issues while staying engaged with your business at every stage.
Integrated system
EBS will utilize Zoho's resources and services to strengthen your operational foundation to ensure flexibility for future system changes.
I have great pleasure in launching the TAFE CRM on the Zoho platform. At TAFE, the customer’s share of voice defines everything we do, and with the launch of Zoho CRM, TAFE aims to move from offering high customer satisfaction to delivering customer delight. We have completed this project with outstanding support from both Zoho and TAFE teams who have worked seamlessly and efficiently converting challenging times into an opportunity to differentiate within the shortest possible time.
The launch of Zoho CRM is one of TAFE’s significant initiatives to drive digital transformation and growth. The solution with Zoho is very innovative and truly digital. We would like to recognize that there was a complete re-engineering of processes done for simplification. A CRM deployment of this magnitude would normally require 18 to 24 months but the TAFE and Zoho team completed this project in an astounding six months.
HR technology has become an integral part of any organization. We were looking at a HR solution that could seamlessly integrate with the way we work, without making any major disruptions. Zoho People was cost-effective, with great usability and was also able to work with our other tools and existing processes. The Zoho team was flexible in making changes to it, as per our unique requirements. We have rolled out Zoho across multiple areas to automate the entire HR workflow from recruiting and employee onboarding to attendance, leave management, expense reimbursement, to finally employee resignation and exit.
We're solving some of our most pressing issues with Zoho People. Whether it's tracking time off or managing shifts, the aviation industry requires extreme precision, and we were able to accomplish quite a bit of that with Zoho People. We're measuring success to a great extent, based on the efficiency and enhanced employee experience that we have enabled for our workforce spread across more than 30 locations. What we like about the product is that we were able to get managers and employees on board without much struggle. We couldn't be happier as we've found a solution that's built with both the employee and HR professional in mind, providing a solution that can grow with us and the changing business landscape.
We lacked a single system that could handle both our sales and service processes. Data was distributed across multiple systems, and that made it impossible to get insights on the business. We wanted a solution provider that offered a system that was not only flexible to our needs but also scalable. We were looking to provide our customers with the best experience. For this, we needed a technology partner that could understand the nuances of our domain and our internal processes well. Zoho CRM offers us technology that allows us to be more proactive and insights-driven, with all our information in a single place. With our complete business under control, our productivity is up by 80% in the last year that we have been using Zoho.
Zoho CRM offers a robust ecosystem that allows us to customize it to our needs. The 360-degree view of the customer helps us offer services that are highly personalized to every customer, taking us closer to our vision of being the best partner in the diagnostics field. The Zoho EBS team helped us achieve complete digital transformation. The mobile app is customized to our needs with the automation of processes. This is helping our field sales agents to be more productive.
Zoho CRM enterprise solution implementation for our business was critical in addressing the changing market dynamics. Flexibility, scalability and a 360-degree view of the customer are vital features of the CRM platform. Providing faster responses to our customers and improving customer satisfaction during the COVID-19 pandemic is very dear to our organizational culture. Zoho's Enterprise Business Solutions (EBS) team partnered in our CRM implementation after thoroughly analysing our processes. Process improvement and engineering was the core of our Zoho CRM solution implementation.
ICICI Prudential’s DNA of "Customer First" has inspired us to continuously innovate in the delivery of products and solutions that keep customer interests at the forefront. In line with this, we have on boarded ‘Zoho desk’. Zoho EBS team has been outstanding in delivering critical features, providing innovative solutions and in making Zoho desk live in short time. Great efforts!
Union Bank of India has partnered with Zoho Corporation to bring about digital transformation in the Bank's customer experience journey . The project has been successfully completed and rolled our to the Bank's users in line with our objectives. The adoption of the solution has been quite impressive and the Bank is able to witness some initial benefits in terms of lead conversions, sales monitoring and also automation of service complaint and queries.
Is EBS right for your implementation?
EBS is designed to serve the needs of large organizations in search of complex, highly- customized implementations that require innovation, close analysis, and significant custom development. Enterprise organizations looking to maximize their IT investments and create highly-integrated systems stand to benefit most from EBS's expert guidance and custom solution design.
Benefits of
EBS
Gain a complete understanding of your needs
At the heart of every successful Enterprise Business Solution (EBS) project lies a comprehensive understanding of your organization's unique requirements. We begin by meticulously gathering insights from individual departments and stakeholders, ensuring we grasp the intricacies of your processes and key performance indicators.
Our approach extends beyond mere data collection. We conduct thorough analyses of your pain points, identify challenges, and anticipate future hurdles. By evaluating the effectiveness of your current methods, we pave the way for seamless software implementation, minimizing disruptions and maximizing ROI.
Leveraging the insights gleaned from this process, we empower you to make data-driven decisions that propel your organization towards its goals. With our tailored solutions, you gain the competitive edge needed to thrive in today's dynamic business landscape.
Zoho EBS - Your Partner in Enterprise Excellence
Tailored Solutions for every industry
No matter your industry—be it real estate, pharmaceuticals, retail, or beyond—Zoho EBS is your comprehensive solution provider. Simply share your requirements with us, and our team of seasoned professionals will handle the rest.
Zoho EBS offers a turnkey approach, featuring a dedicated team of product experts, solution architects, and developers. From understanding your unique business needs to seamlessly implementing the ideal solution, we manage the entire process swiftly and efficiently.
By entrusting your enterprise solution needs to Zoho, you unlock the freedom to focus on what truly matters—your core competencies and business growth. Let us handle the technicalities while you propel your company towards unprecedented success. Experience the power of tailored enterprise solutions with Zoho EBS.
Optimize Your Business Workflow with Unified Solutions
In today's fast-paced business landscape, fragmented systems can hinder collaboration and productivity across departments. At Zoho, we prioritize seamless integration to streamline your operations and enhance efficiency.
Our dedicated solution architects specialize in unifying workflows, whether it's in sales, marketing, or support. By analyzing your existing infrastructure or recommending tailored alternatives, we ensure a cohesive ecosystem that drives results.
Empower Your Team with Comprehensive EBS Support
At Zoho, we go beyond just deploying the optimal business solution for your enterprise. We're committed to empower your team to excel with your implementation by helping you in setting up your internal Zoho practice.
Get started on digital transformation
With technological developments and consumer evolution, existing business models and processes tend to rapidly become obsolete. No matter how well existing digital systems function, there's always room to automate processes, reduce human effort, and improve the overall efficiency of a system.
EBS helps enterprises keep up with the changing business landscape by equipping them with the solutions they need to undergo a thorough digital transformation.
By implementing the most effective solutions to maximize your operational efficiency and by suggesting best practices to improve the overall experience of your employees, customers, consultants, partners, suppliers, and stakeholders, EBS helps your organization evolve with the times.
Gain a complete understanding of your needs
At the heart of every successful Enterprise Business Solution (EBS) project lies a comprehensive understanding of your organization's unique requirements. We begin by meticulously gathering insights from individual departments and stakeholders, ensuring we grasp the intricacies of your processes and key performance indicators.
Our approach extends beyond mere data collection. We conduct thorough analyses of your pain points, identify challenges, and anticipate future hurdles. By evaluating the effectiveness of your current methods, we pave the way for seamless software implementation, minimizing disruptions and maximizing ROI.
Leveraging the insights gleaned from this process, we empower you to make data-driven decisions that propel your organization towards its goals. With our tailored solutions, you gain the competitive edge needed to thrive in today's dynamic business landscape.
Zoho EBS - Your Partner in Enterprise Excellence
Tailored Solutions for every industry
No matter your industry—be it real estate, pharmaceuticals, retail, or beyond—Zoho EBS is your comprehensive solution provider. Simply share your requirements with us, and our team of seasoned professionals will handle the rest.
Zoho EBS offers a turnkey approach, featuring a dedicated team of product experts, solution architects, and developers. From understanding your unique business needs to seamlessly implementing the ideal solution, we manage the entire process swiftly and efficiently.
By entrusting your enterprise solution needs to Zoho, you unlock the freedom to focus on what truly matters—your core competencies and business growth. Let us handle the technicalities while you propel your company towards unprecedented success. Experience the power of tailored enterprise solutions with Zoho EBS.
Optimize Your Business Workflow with Unified Solutions
In today's fast-paced business landscape, fragmented systems can hinder collaboration and productivity across departments. At Zoho, we prioritize seamless integration to streamline your operations and enhance efficiency.
Our dedicated solution architects specialize in unifying workflows, whether it's in sales, marketing, or support. By analyzing your existing infrastructure or recommending tailored alternatives, we ensure a cohesive ecosystem that drives results.
Empower Your Team with Comprehensive EBS Support
At Zoho, we go beyond just deploying the optimal business solution for your enterprise. We're committed to empower your team to excel with your implementation by helping you in setting up your internal Zoho practice.
Get started on digital transformation
With technological developments and consumer evolution, existing business models and processes tend to rapidly become obsolete. No matter how well existing digital systems function, there's always room to automate processes, reduce human effort, and improve the overall efficiency of a system.
EBS helps enterprises keep up with the changing business landscape by equipping them with the solutions they need to undergo a thorough digital transformation.
By implementing the most effective solutions to maximize your operational efficiency and by suggesting best practices to improve the overall experience of your employees, customers, consultants, partners, suppliers, and stakeholders, EBS helps your organization evolve with the times.
How EBS
works?
Enterprise Business Solutions offers a comprehensive, high-contact implementation domain and industry service for your enterprise organization. Our dedicated team of experts uses agile methodology and meticulous project planning to guide your implementation from design to launch.
First, we conduct a thorough study of your company's current IT landscape. Our experts will organize a workshop at your company offices—involving stakeholders, administrators, and department heads—to document each department's processes, challenges, and pain points.
The information collected during requirement gathering is carefully analyzed to understand both current and future challenges. Further analysis by industry experts can uncover challenges and redundancies in your existing processes.
After the analysis and collaborative requirement gathering workshops, insights are consolidated to formulate an implementation approach.
This approach encompasses the study findings, insights, and strategies, contributing in the creation of a comprehensive Development discovery document.
Our implementation specialists develop the necessary customizations, integrations, and automations to build an effective solution for your organization. After testing and further revisions, the software solution is implemented using EBS's execution framework, following a governance methodology that involves stakeholders as part of the journey.
Equipped with a deep understanding of your business processes, custom functions, and integrations, our designated Technical Account Manager collaborates closely with your company’s point of contact to prioritize and oversee all your solution support needs and ensure a smooth journey after implementation
Do you have questions?
We’ll help you identify the services that would benefit your enterprise. Drop us an email at [email protected]
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