L&C Mortgages Reviews

14,943  Excellent
TrustScore 4.5 out of 5

4.6

In the Mortgage Broker category

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Rated 5 out of 5 stars

L&C mortgage help

L&C have been amazing at finding us the right deal that works for us. They have helped us through every step of the application process. Our advisor Jagdeep was so supportive and worked really hard to ensure we got the best deal. They were only a message or phone call away whenever we had issues or needed support with our application. I would highly recommend them.

Date of experience: November 27, 2024


Rated 5 out of 5 stars

Professional & efficient

L & C Mortgages were always very professional and efficient in their communications. They were quick to respond to any queries and clear in the way they explained things. Their portal was fairly easy to understand and use too. Would highly recommend them.

Date of experience: November 27, 2024


Rated 5 out of 5 stars

Fantastic service

What a brilliant experience we have just had. With being self employed the process is longer and more complicated but we were helped along the way fantastically and kept up to date at all stages. Special shout out to Adam Walker who was brilliant. Highly recommend to friends and family going through the mortgage process.

Date of experience: November 25, 2024


Rated 5 out of 5 stars

I recieved my mortgage offer yesterday

I recieved my mortgage offer yesterday. It was a bit of a bumpy ride to begin witn and it took some time, not because of L&C but the initial lender declined to offer the mortgage after agreeing in principal for a very silly reason. However, I recieved a call from my mortgage adviser Daniel Popham, who was very professional, knowledgable. He informed me about a plan B and he did it and it worked, he already spoke to the new lender and gathered information about their criteria and within 2 weeks I got the offer. well done Daniel Popham and thanks.

My case Manager was Renee Fisher who had excellent communication skills and kept me well informed.

Im glad I chose L&C because I would've given up after the first lenders rejected the offer. They have saved me time and money. I highly recommend them and I will use them again when I'm ready for my 2nd property.

Thanks, guys!!!

Date of experience: November 27, 2024


Rated 5 out of 5 stars

FTB recommending

FTB. Friendly, professional and very easy to get everything all sorted!
They’ve answered all my questions and gave me the best deal I could see on the market myself.
Huge range of options so definitely tailored service!
I had a bit of a hiccup regarding the lease which delayed my mortgage application but they were here the whole way.
Would definitely recommend!

Date of experience: November 23, 2024


Rated 5 out of 5 stars

No pressure quote. Step by step support throughout!

Fab service from Marius who talked me step by step through the process. He spent time understanding my needs and requirements for a new deal and found the perfect fit for me. No pressure quote. Once I accepted Shaun kept me updated re my mortgage progression. Really easy to keep in touch using their portal, sending chat msges that were answered very quickly. I would definitely recommend L & C.

Date of experience: November 23, 2024


Rated 4 out of 5 stars

Great service

Getting advice from a friendly professional was very important.
Richard was knowledgeable, proactive and helpful in addressing my concerns, leading to me locking in a rate for my remortgage nearly 4 months in advance, which helped ease my mind about rates increasing this winter.

Date of experience: November 23, 2024


Rated 5 out of 5 stars

I just wanted to say a big thank you to…

I just wanted to say a big thank you to Robert and Jodie for all their help getting us a mortgage. I highly recommend L&C Mortgages. It's saved me lots of time l would otherwise have had to spend looking for a mortgage. Excellent 5 Star service. Many thanks.

Date of experience: November 13, 2024


Rated 5 out of 5 stars

Excellent service from L&C

We had an excellent service from Daniel our mortgage advisor
He was very helpful, patience & responsive
Although we ended up purchasing a buy to let on 3rd attempt, he was there and found us the best deals every time
Very thankful to all at L&C

Date of experience: November 15, 2024


Rated 5 out of 5 stars

Very simple and straightforward!

The whole process of getting mortgage and life cover advice was very straightforward, Luke and Isabel were so helpful and managed to get us exactly what we wanted. Everything went smoothly and we’d thoroughly recommend L&C to anyone looking at mortgage products.

Date of experience: November 23, 2024


Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start - with mortgage adviser Matthew Binney and Case Manager Louise Brown together with help of their associates - to finish.

They advised me both with a remortgage of my old house and at the same time manage to secure an additional new mortgage on a new property.

Despite hurdles and external legal conveyancing who made the mortgage process very stressful
London and Country's team managed to proceed to a very successful result and kept me updated throughout the whole time.

I would strongly recommend London and Country and their team and advice for your mortgage needs for your property.

Thank you all LandC
Best Regards Rickard Strom

Date of experience: November 22, 2024


Rated 5 out of 5 stars

Fantastic, swift service

I can't recommend L&C highly enough.

As first time buyers, getting a mortgage was one of several very daunting steps in the process - but L&C were absolutely fantastic from start to finish.

Everything was progressed rapidly and our Mortgage Expert was friendly, informative and always available for queires. We'd initially considered going with a local mortgage broker but would've still been waiting for our first appointment with them in the time it took to get a mortgage application through using L&C!

Date of experience: November 07, 2024


Rated 5 out of 5 stars

L&C amazing experience!

L&C made this such an easy experience for a first time buyer. I highly recommend anyone looking for a mortgage to use L&C. They were absolutely brilliant! Thank you for your help.

Date of experience: November 15, 2024


Rated 5 out of 5 stars

Helped us source

Helped us source, apply and be approved for a mortgage quickly.
Also helped with life insurance and income protection.
Thank you all involved!

Date of experience: November 24, 2024


Rated 5 out of 5 stars

Great service, great result

Dane and Joanna were my main points of contact at L&C. Very helpful and friendly. Above all, they listened to my needs. Their advice was valuable, and they worked quickly and effectively to secure a mortgage for us. Importantly, the communication was excellent throughout. L&C's online system made it easy to provide documentation and track progress.

Date of experience: November 09, 2024


Rated 5 out of 5 stars

Brilliant Service, will 100% use it again

Fantastic support from the team at L&C. As a first time buyer I cannot stress enough how brilliant the team were. Callum Nicholson and Terri Falcus were fantastic helping me put in place a mortgage for my new home. Made the process as simple as possible and supported me from start to finish. No question was too silly for my advisor and I could get in touch whenever I needed to, to ensure smooth process! 100% recommend to anyone applying to a mortgage

Date of experience: November 15, 2024


Rated 1 out of 5 stars

10 long weeks locked in mortgage…

10 long weeks locked in mortgage process with this broker. Don’t be sucked in by the seemingly better rates and no fee. The legals cost too much and delay the whole process. Once the initial consultant has reeled you in, you don’t hear from them.

Date of experience: September 25, 2024

Reply from L&C Mortgages

Hi Nadine, thanks for taking the time to leave a review. I've passed this onto our Customer Care team who will investigate. Best wishes, L&C


Rated 1 out of 5 stars

6 months later and still no loan...

We started a mortgage loan with L&C in July 2024. We received a mortgage in principle from them and began our hunt for a flat. We had an offer approved on a flat and notified L&C. Soon after alerting them, they informed us that our broker was no longer with the company and we were moved to a new agent. This new agent basically had to start from scratch and found that the prior agent hadn't done his due diligence and that now we were approved for about 60k less than what the original agent said which meant that we had to come up with 60k more for the deposit.

A few months later we were moved to a more senior agent. After 6 long months and after providing all of the documents they requested, we were rejected by the bank because they didn't feel that our brand new construction flat met their fire safety regulations.

We will most likely lose the flat we made an offer on thanks to L&C.

Date of experience: November 17, 2024

Reply from L&C Mortgages

Hi John. We're sorry to hear this and we'd like to investigate. We've requested some more information from you if that's ok. Best wishes, L&C