Preply  Reviews

14,848  Great
TrustScore 4 out of 5

4.0

In the English Language Instructor category

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Rated 5 out of 5 stars

Love the App so many tutors to choose…

Love the App so many tutors to choose from and my interaction with support has been easy and achieved what I needed.

Date of experience: December 17, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 1 out of 5 stars

I would HIGHLY suggest finding another platform!

I would HIGHLY suggest finding a different company to work with. Their policies are dubious at best. They charge when NOT authorized to do so and when they claim they will provide a refund, they short change you. My suggestion? Use iTalki or one of the competitors. Similar platform. Similar or often identical teachers. Honest, ethical company. The latter is the difference.

Date of experience: December 20, 2024


Rated 3 out of 5 stars

I love the premise of being able to…

I love the premise of being able to learn so many different things from tutors around the world. I'd actually say I'm addicted currently, to the platform!

The reason for 3 stars is that the customer service is beyond terrible, like others have pointed out. There should be a phone number to speak to someone. I recently spent 27 hours going back and forth on the support chat, being passed between agents because they were incompetent.

Also, beware that if you transfer to a new tutor and it's a lower cost, the system doesn't add to your balance as it should. I ended up having to use customer service who then credited me the 2 additional lessons I was due.

Date of experience: December 09, 2024

Reply from Preply

Dear Holly,

Thank you for sharing your feedback. It is important to us. We are sorry if you have had any miscommunication with our support agents. If you still have an ongoing issue or any new concern or question, please allow us to have another look at it and we will gladly assist you. Do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 🤩

Thank you for using Preply and have a wonderful day!


Rated 5 out of 5 stars

The platform is complete and easy for…

The platform is complete and easy for teaching with the board, the notes, chat, vocabulary. Very well organised. The app is also really useful to check the agenda, send messages to students or organise lessons.

Date of experience: December 11, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

A year ago versus now. Thankyou Preply!

A year ago, I was without a job and unsure of my next steps. Then I discovered Preply. Within just a few weeks, I secured my first 10 students, and now, a year later, I’ve built a thriving tutoring business with a steady passive income. Preply gave me the tools and platform to connect with students worldwide and turn my passion for teaching Dutch into a rewarding career. If you’re looking for a life-changing opportunity, Preply is the place to start!

Date of experience: December 07, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

No complaints

No issues with receiving payments, have gotten students pretty much straight away, and the platform works well.
Support are friendly and helpful, although sometimes you have to explain things more than once.

Some people complain about the commission structure. Sure, I'd prefer if I got paid 100% of my fees whilst still receiving free advertising, a payment system trusted by both me and my students, a platform to do lessons from, the ability to enforce payment from students who don't show up or who cancel last minute, etc etc.
But since I don't expect something for nothing, I'm not complaining!

Date of experience: December 06, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

Awesome

Honestly, teaching on preply has been a great experience from top to bottom. The way the platform is made is simply great. You don't need to figure a complicated way to reach out to students or crazy waiting time to know your schedule. It's all there. The virtual classroom is very well set up and the payment system is quick and efficient. The best part about it, without a doubt, is that you are 100% independent, you do what you want, how you want it. I would highly recommend to anyone who is hesitant about tutoring. Preply truly is the best platform to get your tutoring career going.

Date of experience: December 06, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 4 out of 5 stars

Preply is a good platform for tutors

Overall Preply is a good platform for tutors as you can get in touch with students from over the world.

The whiteboard is well thought out with plenty of options to make teaching easier.

My first downside is that if you're only getting started on the platform, it encourages you to set your price per 50 minutes to $9 (of course you don't have to comply but you might not get as many requests from students) which is nowhere near the minimum wage where I live. So it's about building your profile and complying with the algorithm to have a chance to make a living out of it in the long run (or you can work 40+ hours a week which might not be an option if you have young children).

My second downside is that you aren't paid for the trial lesson. I'd be ok with it if it were free for the students, which isn't the case.

Date of experience: December 09, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

Thanks to your platform I have been…

Thanks to your platform I have been able to become successful online. I can develop my teaching skills, gain constans professional training and backup. I really appreciate your daily assistance in my struggle to be the best tutor for my students. Many thanks for your being with me!😊👍🌷💗

Date of experience: December 05, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 1 out of 5 stars

Total waste of time

Total waste of time. The customer service and response from being overcharged, charged for lessons we didn't have and cancelling our paid for lessons, is nothing short of what we think, Robert.

Date of experience: December 16, 2024

Reply from Preply

Dear laurence,

Thank you for sharing your feedback. It is important to us. We are sorry if you have had any miscommunication with our support agents. If you still have an ongoing issue or any new concern or question, please allow us to have another look at it and we will gladly assist you. Do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 🤩

Thank you for using Preply and have a wonderful day!


Rated 5 out of 5 stars

Good afternoon - My Thoughts

Good afternoon, the library has lots of topics you can choose from. There is lots of content for every level from A1 to C2. I find that the paragraph with the missing words very useful, because this helps the student to understand and think about the words that are missing. The platform is very simple to understand.

Date of experience: December 05, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

The most important thing I appreciate…

The most important thing I appreciate is the Academy, It contains very helpful courses.The new class is very engaging, I'm looking forward to using it

Date of experience: December 11, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

Preply is a platform with committed team members and great supportive learning environment

Preply is a platform with committed team members working towards providing a great learning environment for both students and tutors. I have learned a lot since I became a tutor on Preply. There is a continuous learning priority that qualifies tutors in so many areas.

Date of experience: December 06, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

Welcome to discover a new language

Welcome to discover a new language. I have experience in the field of education for three years, during which I taught Arabic and the Moroccan dialect, in addition to supporting students during the exam period. You can count on me to teach in easy and fun ways. I hope you benefit from my experience in education. Welcome

Date of experience: December 09, 2023

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

It's a great company and platform

It's a great company and platform, they teach you how to teach, hot to succeed, and you set your price but they recommend people that look for a higher price that's cool.

Date of experience: December 06, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 1 out of 5 stars

Money grabbing automated app…

I am very happy with the tutor we are using but hate the money grabbing app.
My tutor was busy this last week and I was unable to use my 3 remaining lessons which I have paid nearly $100 dollars for and will now lose.
The app charges in advance for lessons and wants to recharge you every 4 weeks and you lose any lessons not used in this time period and the app makes it hard to schedule lessons by not having up to date information on the tutor .
The app says you can book tutor and then tutor emails and says they are not available, very confusing.
Money grabbing platform run by bots always trying to get you to buy extra lessons which you lose if tutor is not available .
I hate using this rip off automated difficult to use app,

Date of experience: December 05, 2024

Reply from Preply

Hi Anthony!
Thank you for taking the time to communicate with us and share your experience with Preply.

We are sorry for any inconvenience caused. This is definitely not up to our usual standards.
We'd like to have a closer look at your issue and offer alternatives that can apply to your case.
For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 🤩

Thank you for using Preply and have a wonderful day!
Preply team


Rated 5 out of 5 stars

My experience as a tutor on Preply has…Great Experience with Preply: Supportive Platform for Both Tutors and Students

My experience as a tutor on Preply has been fantastic. The platform is easy to use, and it offers great tools to help both teachers and students connect and engage effectively. The students are motivated and eager to learn, which makes teaching enjoyable. Preply also provides helpful resources to enhance my lessons and improve my teaching techniques. The communication and support from the Preply team have been excellent as well. One area for improvement might be providing more opportunities for tutor collaboration or community-building. Overall, I’m really happy with my experience here!

Date of experience: October 14, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

Preply is THE online language learning platform.

Preply is an outstanding online platform for both students, keen to learn a new language, and tutors keen to impart with knowledge, alike. As a tutor, I have had the pleasure of meeting the most amazing students who are looking to improve their English with a native speaker. I have formed long-lasting relationships and have received incredible support from Preply along the way both in terms of teacher training and help with managing my busy calendar. I wouldn't hesitate recommending the Preply Platform to anyone wishing to learn or teach a new language and hope to find some time to take my own language lessons in the near future.

Date of experience: December 06, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 1 out of 5 stars

Signing up never possible due to techn issues…

I have been trying for 2 years to sign up unsuccessfully. I shoot from any! Angle possible and there's nothing left to record as tried all. The customer service didn't do anything and the link over YouTube didn't work either.

Besides you can teach only as a native, and they force in the sign up to do so, however, I paid 10 k and have 15 years study and teaching experience and I should neglect my other languages just because they want only natives. Not fair .

I have never ever see a company always dealing the intro video and I worked with 20 more firms online and they all accepted my intro video.
I tried 2 years ago and now again all angles all what they said.

Date of experience: December 16, 2024

Reply from Preply

Greetings,

Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 🤩

Thank you for using Preply and have a wonderful day! Preply team


Rated 5 out of 5 stars

Preply - Number one platform for learning and teaching

Preply is the number one platform for learning or teaching a language. Most tutors are high-quality, and students get more than what they pay for!

Date of experience: December 06, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team