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ANALYST REPORT

Constellation Research: Market Overview Incident Management in the Cloud Era

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When it comes to crisis and incident management in the cloud/digital era, hope is not a strategy. Most enterprises today are still not set up to handle all the IT-related incidents, or crises, in real time and, although organizations invest a lot of money in observability and monitoring solutions, incident triaging and resolution still is a manual process in most organizations.

This report from Constellation Research will show you:

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  • Why incident response matters.
  • How to understand buyer challenges and selection criteria.
  • The variation in the vendor landscape.

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