Splunk Product Reviews & Ratings - Enterprise, Cloud & ES

Today, cybersecurity is a non-negotiable for business success. Original research from our annual State of Security confirms this is no easy task – which is why we are proud that the solutions we deliver help make organizations digitally resilient.

Splunk Cloud Platform, Splunk Enterprise and Splunk Enterprise Security are our most well-known and popular solutions, which we’ll share more about below. These products combine data analytics with the latest in cybersecurity to fortify your digital environment – whether you’re a private organization, a global enterprise or in the public sector. Jump to:

• Splunk Enterprise Reviews
• Splunk Cloud Platform Reviews
• Splunk Enterprise Security Reviews

So, take a look at what these three products deliver to users. We’ll break down reviews from top software review platforms on what users think about these products. We draw insights from G2, TrustRadius, PeerSpot and Gartner Peer Insights™, all trusted software review platforms, to highlight what customers love about these Splunk products.

Let’s dig in!

(Want more Splunk? See what Splunk does & explore these tutorials.)

Splunk Enterprise Reviews

First up, let’s look at our original and most-known product. Splunk Enterprise is on-premises software for collating and analyzing machine data to generate insights into your organization's IT structure–looking at all areas from security to software development to data analytics.

Based on reviews from different outlets, Splunk Enterprise is a favorite amongst security analysts and engineers. See all the features in Splunk Enterprise or take a free tour.

Pros

• Data collation and analytics
• Role-based access controls
• Smart alerting to relevant parties 
• Data encryption

Cons

• A bit cost intensive – it’s an investment
• A long learning curve to familiarize your staff with the tool and all its possibilities

Now let’s look at some real-world reviews from real users of Splunk Enterprise.

TrustRadius review of Splunk Enterprise

Splunk Enterprise has earned a top-rated badge on TrustRadius. From the 461 ratings from users on this platform, Splunk Enterprise gets a score of 8.4 out of 10, based on the following:

• Ability to centralize events and log data collection
• Deployment flexibility 
• Integration with identity and asset management tools
• Creation of custom dashboards and ratings

Most reviewers also mentioned their willingness to repurchase the software or extend a subscription, as well as recommend it to others. Users agree that Splunk Enterprise delivers great value for money.

Some highlights include:

• More than 94% of reviewers rate it a 7 out of 10 or higher
• 95% would buy again
• 100% are happy with the feature set
• 100% feel that it lived up to sales and marketing promises

G2 review of Splunk Enterprise

G2 also shows that Splunk has an above-average rating of 4.3 out of 5, from the 410 reviews of the product. Most reviewers agree that working with a large amount of data is easier with Splunk Enterprise, and that it’s especially great for automation and log analysis. Around 94% of reviewers rate it 4 or 5 stars out of 5.  Only around 1% of reviwers give it a less than neutral rating.

Splunk Enterprise Pros include:

• Ease of Use
• Log Management
• Integrations
• Features
• Dashboards

Customer reviews of Splunk Enterprise on Gartner Peer Insights

On Gartner Peer Insights, Splunk has a 4.4-star rating based on 842 reviews from customers as of July 2024 in the Security Information and Event Management market. Key insights include:

• 94% of reviews are 4 or 5 stars
• 6% of reviews are neutral - and there are no reviews of just 1 or 2 stars
• Users like the overall experience, the GUI, how easy it is to query huge data for logging and metrics, and howe fast and powerful the tool is

Splunk Cloud Platform Reviews

Now let’s turn to another product: Splunk Cloud Platform, or Splunk Cloud for short. Splunk Cloud delivers cloud-powered insights for large-scale (petabytes!) data analytics in the hybrid cloud. Check out a free tour, if you’re interested.

Splunk Enterprise and Splunk Cloud are both analytics platforms with one clear distinction around deployment: the former is hosted on-premises or within the customers’ data centers. Splunk Cloud Platform, however, runs in the cloud as a SaaS offering. Both, of course, focus on enterprise security, risk management, and general data analytics.

Pros

• Great for data processing and visualization
• Integrates well with other apps
• Data infrastructure is reliable and scalable, especially because you don’t have to manage the hardware

Cons

• Editing the configuration files can be tricky
• App deployment takes time

TrustRadius review of Splunk Cloud Platform

Splunk Cloud Platform has a cumulative rating of 8.3/10 from 126 reviewers on TrustRadius. For users, the biggest benefits lies in three key areas:

• Centralized monitoring (aka observability)
• Security use cases for enterprises
• Easy to create and filter dashboards

As for longevity, Splunk Cloud scores 100% based on reviewers’ willingness to repurchase.

G2 review of Splunk Cloud

The 4.3-star rating for Splunk Cloud on G2 confirms it’s great for data logging and analysis.

Customer reviews of Splunk Cloud Platform on Gartner Peer Insights

Reviews on Gartner PeerInsight rate Splunk Cloud Platform an average of 4.4 stars out of 5. Highlights include:

PeerSpot Review of Splunk Cloud Platform

PeerSpot has rated Splunk Cloud Platform overall with 4 out of 5 stars from 42 reviews. Formerly IT Central Station, PeerSpot is a well respected site where decision makers who are in tech go to read peer product reviews and discussions in IT, cybersecurity and DevOps. For users, the biggest benefits are:

• Getting a million data points within seconds
• Awesome indexing where the solution is constantly improving
• User friendly
• Straightforward initial setup was

A review mentions that “Splunk Cloud's most valuable features are log aggregations, dashboarding, business management, reporting, and business controls.”

Splunk Enterprise Security (ES) Reviews

Finally, let’s come to SIEM: Meet Splunk Enterprise Security, our industry-leading SIEM solution. Users know it best as Splunk ES.

To clarify a couple points: Splunk Enterprise or Splunk Cloud visualizes and analyzes the data, whereas Splunk ES works on detecting threats and resolving cybersecurity-related issues. It’s a premium solution for customers of Splunk Cloud and Splunk Enterprise – it relies on these products to work. 

Learn more about the features or take a free tour!

Pros

Splunk Enterprise Security comprises the six SIEM essentials that every Security Operations Center (SOC) must have. This, in turn, provides the following benefits for users:

• Integration with most network and security devices
• Purpose-built for world-class threat detection and response, and comes with security alerting
• Security automation to save time and boost efficiency within the SOC

Cons

• Updating data logs can be a hassle
• Configuration and deployment is quite complex

TrustRadius review for Splunk Enterprise Security

The 250 reviews on TrustRadius give Splunk ES a total rating of 8.4 out of 10, a well-above-average pass mark. The product also claims TrustRadius’ Top Rated award in 2024 for:

• Security Information and Event Management (SIEM)
• Digital Forensics
• Incident Response
  
• Security Analytics
• Threat Intelligence

G2 reviews for Splunk ES

Most reviewers' love for this SIEM tool is tied to its incident investigation and 24/7 threat monitoring features. These among other features have earned Splunk ES an average rating of 4.3 stars out of 5, from 217 reviews on the platform.

Customer reviews for Splunk Enterprise Security on Gartner Peer Insights

More than 390 reviewers on Gartner Peer Insights gave Splunk Enterprise Security an average 4.5 stars out of 5, with 82% willing to recommend the solution to others as of July 2024 in the Security Information and Event Management market.

PeerSpot Review of Splunk Enterprise Security

PeerSpot has 266 reviews of Splunk Enterprise with an average score of 4.2 out of 5 as of July 1, 2024! 93% of reviewers are willing to recommend the product. Peers who loved Splunk Enterprise Security seemed to specifically love:

• Flexible search capability
• Simplified complex information
• Incorporation of a lot of elements that reduce security risks

A customer says, “The varied prebuilt feature is the most valuable because it ensures that we have complete coverage over all of the key questions."

Which Splunk solution is right for you?

Answering this question depends on the problem you’re trying to solve. Our products are built to compete at a global standard. Plus, they are usually feature-rich, which means less need for add-ons and other integration.

Ready to determine which Splunk solution is right for you? Speak with our sales experts to discuss your business needs today.