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Scope and Implications of Interpersonal Skills

Group Members
Adil Jehan Farid Khan Waqar Hussain Waheed Ahmad 13318 13209 13157 13746

INTERPERSONAL SKILLS

The ability to relate to colleagues and customers,

inspire others, resolve conflicts, be tactful, understand cultures and show diplomacy
Organizations compete through using their most

valuable resource, their people, to achieve their goals


Interpersonal skills are vital to allow this to happen

Organizational Context
The organizational context of how interpersonal skills are used can be shown by the vast number of interpersonal interactions such as

Scope & Implications of Interpersonal Skills


Leadership
Mentoring Decision Making Delegation Motivating Others

Networking
Self Confidence Network Building Effective Communication

Teamwork
Mentoring Group work Decision making Delegation Collaboration

Scope & Implications of Interpersonal Skills Leadership


The process of successfully

influencing the activities of a group towards the achievement of a common goal.


Leadership uses the Background

skills of mentoring, decision making, delegation and motivating others.

Scope & Implications of Interpersonal Skills Networking


The ability to actively seek, identify and

create effective contacts with others and to maintain those contacts for mutual benefit.
Networking uses the Background skills

of network building and motivating others.

Scope & Implications of Interpersonal Skills Teamwork


Involves working with others in a group towards a

common goal.

Requires cooperating with others, being responsive to

others' ideas, taking a responsibility for developing and achieving group goals. skills of collaboration, mentoring, decision making and delegation.

Teamwork uses the Background

Scope & Implications of Interpersonal Skills

Background Skills
Mentoring
Advising and helping with experience in a particular

field Actively supporting and guiding someone to develop knowledge and experience, or to achieve career or personal goals. For example, senior team member mentoring a junior team member, helping to adjust to the group environment

Scope & Implications of Interpersonal Skills

Mentoring
A mentoring relationship may be formal or informal, but involves

trust, mutual respect, and commitment as both parties work together to achieve a goal. For example, mentoring a younger member of a team to achieve better performance in achieving desired goals

Scope & Implications of Interpersonal Skills

Group work
Any activity in which group members work together which

may be formal or informal

Formal group work - Any activity which has been specifically

designed so that members work in pairs or groups

Informal group work - When an activity is not specifically

designed and members come together naturally to help each other with their work

Scope & Implications of Interpersonal Skills

Decision making
Identifying appropriate alternatives and evaluating those

alternatives to make a choice.

For example gathering, summarizing and arranging data for group presentation
Taking responsibility for a decision and its outcomes.

For example, choosing a topic for a group presentation from a number of suggestions

Scope & Implications of Interpersonal Skills

Delegation
Distributing responsibility and authority in a group by

giving someone else the discretion to make decisions that you have the authority to make For example, figuring out what is a fair distribution of the workload in a group project, and sharing responsibility with others

Scope & Implications of Interpersonal Skills Delegation


Taking responsibility for determining when to ask someone

else to make a decision or carry out a tasks For example, as the chosen leader of a lab experiment team, you could assign tasks and decisions to different group members

Scope & Implications of Interpersonal Skills

Collaboration
Working cooperatively and productively with other team

members to contribute to the outcomes of the team's work.

For example, dividing the workload and sharing the results of your own work with others in the group, or assisting members of the group who are having difficulty completing their tasks.

Scope & Implications of Interpersonal Skills

Network Building

Creating contacts with other people and maintaining

those contacts.

Acquiring and maintaining information about people who

might be useful contacts for specific purposes.

For example, seeking out people established in an industry you hope to work with one day.

Scope & Implications of Interpersonal Skills Network Building


Using a contact in an ethical manner to help each of you

meet specific goals. For example, collaborating on projects of importance

Scope & Implications of Interpersonal Skills

Motivating others
Generating enthusiasm and energy by being positive,

focusing on finding solutions and maintaining a positive attitude even when things are not going well. For example, when something goes wrong, asking "What can we try now?" instead of saying, "That should have worked better."

Scope & Implications of Interpersonal Skills

Motivating Others
Encouraging others to come up with solutions, listening

carefully to their ideas. For example, gathering suggestions for a group project, and giving each person's ideas fair discussion.

Summary
Interpersonal Skills play an important role for the success of an organization and helping people within it working well together internally and externally and building relationships

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