ICT SMC

For Month of March 2023

Compiled by Sandile Nozibele

 Changes implemented in March 2023:

Description Imp. date Downtime Service affected Responsible person SM responsible Imp. status
Enable to configure the unified 2023/03/03 @09:00- None None Tlangelani Mathevula Prosecutor Maninjwa Rolled Back
endpoint management (UEM) 11:00
integration to MS Intune

SCCM update SCCM from 2023/03/02 @12:00- None SCCM reports Tshepo Mapyane Grace Ngidi Implemented
version 2107 to version 2203 16:00 successfully

Fix error in position 2023/03/03 @15:00- None PS HCM Karien Van Tonder Lungile Mabaso Implemented
management 16:00 Successfully

2
 Changes implemented in March 2023

Description Imp. date Downtime Service affected Responsible person SM responsible Imp. status
Hide field on ESS total package. 2023/03/24 @15:00- None PS Fin Karien Van Tonder Lungile Mabaso Implemented
16:00 successfully

Request to deploy OS critical 2023/03/23 @18:00 – 12 Hrs All systems Tshepo Mapyane Grace Ngidi Implemented
security patches 2023/03/26 @06:00 successfully

Request to deploy SQL patches 2023/03/25 @18:00 – 12 Hrs DB servers Steven Makobe Grace Ngidi Implemented
2023/03/26 @06:00 successfully

Firewall firmware upgrade from 2023/03/16 @19:00- None Firewall Tlangelani Mathevula Prosecutor Maninjwa Implemented
version 7.2.3 to version 7.2.4 21:00 successfully

Leave reversal 2023/03/16 @15:00- None None Karien Van Tonder Lungile Mabaso Implemented
16:00 successfully

Payment details verification 2023/03/16 @16:00- 1 Hour None Karien Van Tonder Lungile Mabaso Implemented
report 17:00 successfully

Payroll Closure Process 2023/03/31 @15:00- None PS HCM Karien Van Tonder Lungile Mabaso Implemented
16:00 successfully

3
 Changes implemented in March 2023:
Description Imp. date Downtime Service affected Responsible person SM responsible Imp. status
ITSM Implementation 2023/03/31 @15:00- None ITSM Phophi Nemaguvhuni Nashreen Implemented
16:00 Successfully

SMIS enhancement 2023/03/31 1 Hour SMIS Boitumelo Lungile Mabaso Implemented

Mogadingoane Successfully

Payroll verification data errors 2023/03/10 @15:00- None None Karien Van Tonder Lungile Mabaso Implemented
16:00 Successfully

Request to do daily deposit on 2023/03/10 @08:00- None Blue Prism Merryck Webb Lereko Mokoena Implemented
BOTs (Imbewu)to the RPA 2023/03/17 @17:00 Successfully
production env.

Ethics register 2023/03/31 @15:30- None Ethics Gomy Mokawane Lungile Mabaso Implemented
16:00 Successfully.

4
 Graph representation of all March implementations

Total

6 Total
9
5
7
4

3 4

0
Normal Significant Standard

5
 Security changes that were in progress

CASE ID SUMMARY USER COMMENT

752237 Allow RDP access on Firewall(VPN) TLANGELANI MATHEVULA Upcoming
749594 Configuring UEM integration for Microsoft Intune TLANGELANI MATHEVULA Rolled back
748213 Upgrade Symantec endpoints to 14.3 RU6 build 9210 TLANGELANI MATHEVULA Implemented successfully
747308 Enabling the blocking or legacy authentication applications COENRAAD SLABBER Implemented successfully
746704 Penetration test to be conducted COENRAAD SLABBER Implemented successfully
Implementation in progress currently
746663 Continuation of Forti EMS deployment to all AGSA staff COENRAAD SLABBER standing on 2218 devices enrolled
745986 NTLM Auditing to be enabled on all DC's COENRAAD SLABBER Implemented successfully
736889 Migrating the Sonicwall firewall to DR COENRAAD SLABBER Implemented successfully

AV implemented successfully. Still working

734245 Sentinel on-boarding of on-premise devices COENRAAD SLABBER on the firewall

6
Progress report on upgraded servers 2012.

Row Labels Count of Computer Name

Not upgraded 113

Upgraded 12
Total 101

7
All Operating Systems in AGSA

Operating System Count of Machine Name

Windows Server 2012 R2 Datacenter 69

Windows Server 2012 R2 Standard 42

Windows Server 2016 Datacenter 78

Windows Server 2016 Standard 107

Windows Server 2019 Datacenter 28

Windows Server 2019 Standard 13

Grand Total 337

8
 Licence Management (tracking)
Product Title Total Licenses Expired Licenses Assigned Licenses Available

Microsoft 365 E3 4120 0 3933 187

Microsoft 365 E5 Security 603 0 21 582

Microsoft Power Apps Plan 2 Trial 10000 0 205 9795

Microsoft Power Automate Free 10000 0 1123 8877

Microsoft Teams Exploratory 1200 0 93 1107

Power BI Pro 50 0 27 14

Project Plan 1 75 0 65 9

Project Plan 3 73 0 63 0

Visio Plan 1 8 0 0 8

Visio Plan 2 100 0 2 98

9
Cont:
Product Title Total Licenses Expired Licenses Assigned Licenses Available

Adobe Pro 10 0 10 0

Adobe Cloud 4 0 4 0

Adobe In design 5 0 5 0

TeamMate 3500   3500 0

Caseware 50   20 30

Symantec 4000   4000 0

Articulate 360 1   1 0

10
THANK YOU