2022 SMS Final PPT Presentation

“SMS of Gerry Dnata”
Safety Management System

PREPARED BY:
Soban Abbasi (10227) Assigned by:

Haseeb Asif (10036)
Haris Siddique (10047)
Hammad Zahid (10064) ‘Sir Feroz Akbar’
Primer:
• Founded in 1993
• 7 stations across Pakistan.
• Handles 15+ airlines.
• Consists of RA3 validation
• ISAGO certification
Operations:
• Ground handling services.

• Cargo services.
• Aircraft maintenance.
• Charter.
• Freight shipping services.
One Safety:
In 2013 Dnata launched ‘One Safety’.

To shape the organizational culture
and make safety top of mind for
The Slogan:
To develop a strong safety culture that
will create & reinforce safe behaviors.
Safety Regulations:
• At Dnata, safety is everyone’s responsibility.
• Today, One Safety has evolved into a more robust system of standards,
policies and procedures to help us achieve ‘Goal Zero’.
• The SMS enables a structured, robust and consistent approach to the

management and governance of safety across our operations.
• Our safety initiatives, training and approach to people are industry

leading. Combine all these and we’re well on track to achieving our
safety vision of having a culture
Hazards & On Ground Risks:
Organizational hazards
• Physical work risks

• Exposure to dangerous substances
• Complex ergonomic factors
• Accidents
Recent and serious global example of risk exposure, airports with

many thousands of daily passengers have served as national
gatekeepers, with the result that they have either helped mitigate or
have allowed diseases to more easily spread between countries. At
least this is the viewpoint that has become increasingly prevalent in
media and society in general.
How Do we minimize or eradicate them:
• Shell Model
• Basic precautions
• Mitigating risk
• Swiss Cheese model
Audit Procedure:
• Define the Audit:
• Audit Preparation:
• Documentation review:
• Entry Meeting
• Data Gathering includes:
• Data Analysis:
• Closing Meeting:
Basic traits of Audit Checklists:
• Compliance with relevant regulations and
industry standards
• Safety and security measures:
• Quality control processes:
• Staff training and development:
• Resource management:
• Data management and reporting:
• Financial controls and management:
• Follow Up Audit of Non-Compliant Areas (if
applicable)
Safety Training Guidelines Of Gerry’s
Questionnaires:
Q1. What is the important thing in this business w.r.t to Safety management
system?
Ans: Ground Service Providers (GSPs) are mandated to establish provisions for
safe ground operations. All the companies involved in ground handling must
strengthen traditional risk control practices and ensure safety risks are
managed in a systematic way.
Q2.How do you see risk in the ground operations?

Ans: Learn how to manage risks in ground operations through proactive risk
assessment, mapping and mitigation actions and how to evaluate their
affectivity through safety performance monitoring.
Q3. What is significant in Safety management system?
Ans:
Management Commitment.
Safety Accountability and Responsibilities
Coordination of Emergency Response Planning
SMS Documentation
Hazard Identification
Safety Risk Assessment and Mitigation
Safety Performance Monitoring and Measurement
Training and Education
Communication

Q4. How safety management systems are assessed?
Ans: As with many safety case regimes, we require the production of a Safety Case Report, which will
be submitted for regulatory assessment. The Safety Case Report is likely to include a description
and overview of the Safety Management System for a building.
•
Q5.How you determine the level of exposure that currently exists in your
organization by asking for each item?
Ans:
Is this an issue in our organization?
If it is not considered an issue, how can I demonstrate it – where is the evidence?
How can I measure the effectiveness of the current process?
How effective is documentation/training?
If there are changes in this element how effective would the system accommodate the
changes?
Q6.Examples of Ground Handling Operations hazards which can be risk assessed for your
organization:
Ans:
Ground Handling Organization Interface
Ground handling training
General operating procedures and technical instructions
GSE manufacturer manuals and procedures for maintenance
General management procedures (communications, accident/incident, monitoring, and
measurement, etc.)
Airport regulations
International references for ground handling (ISAGO) GSE parking
Q7.How risks are identified in Gerry dnata?
Ans:
Reactive’ risk management (incident investigation)
Proactive’ risk management (Used to identify potential risks)
Predictive’ risk management (supported by Data to identify the area of exposure)
Q8. How do you identify the visibility if Hazards?
Ans:
The Visibility of Hazards
• Visible hazards – Are essentially obvious they can be

observed, smelt, heard, tasted or felt.
• Hidden hazards (Sometimes known as latent hazards)

are not so easily understood and can relate to either
physical hazards such as electricity or non-physical
related to poor training, stress, etc.
Q9.What are Ground operations hazard in your type of work?
Ans:
Aircraft Operations
First Responder Access
Construction
Pedestrians
Noise
Weather
Q10.Benefits of QSMS Ground Handling Software:
Ans:

One database to collect and report on all your SMS
User-friendly, lower amount of training and easier adoption for users
Promote organizational wide safety culture
Affordable and time efficient
Ensuring the provision of a safe and efficient airport ground safety system
CONCLUSION:
•As per our observations of the organization, we were surprised by how they
monitor and measure the safety performance and engage the colleagues at all
levels of the organization in continuous improvement.
•The company has achieved IATA Safety Audit for Ground Operations (ISAGO)
Registration in Pakistan.
•Gerry’s dnata is the first ground services provider to be awarded the

prestigious safety certification in Pakistan. ISAGO, GDP, IMS, certification are
the main pillars of Gerry’s Dnata
References:
THANK YOU !

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“SMS of Gerry Dnata”

Safety Management System

Soban Abbasi (10227) Assigned by:

• Ground handling services.

In 2013 Dnata launched ‘One Safety’.

• The SMS enables a structured, robust and consistent approach to the

• Our safety initiatives, training and approach to people are industry

• Physical work risks

Recent and serious global example of risk exposure, airports with

Q2.How do you see risk in the ground operations?

Q7.How risks are identified in Gerry dnata?

• Visible hazards – Are essentially obvious they can be

• Hidden hazards (Sometimes known as latent hazards)

Q10.Benefits of QSMS Ground Handling Software:

•Gerry’s dnata is the first ground services provider to be awarded the

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