Scribd Logo
Upload

Welcome to Scribd!

  • 46 views

    Business Observation On Wall Street English: Presented by Group 2

    Uploaded by

    htorsukram
    Wall Street English (WSE) is an English language training company headquartered in Baltimore with 45 centers across China. It is owned by Pearson Education. The company has a clear organizational structure led by a CEO and supported by executive assistants, regional directors, and department heads. It places strong emphasis on human resource management, with processes for recruitment, orientation, performance management, and career development. Key aspects of controlling and motivating employees include balancing qualifications with vacancies, providing feedback, establishing responsibilities and rights, building trust, and offering competitive compensation and benefits. The summary aims to provide a high-level overview of the company, its structure, and approaches to human resource management.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd

    Business Observation On Wall Street English: Presented by Group 2

    Uploaded by

    htorsukram
    46 views24 pages
    Wall Street English (WSE) is an English language training company headquartered in Baltimore with 45 centers across China. It is owned by Pearson Education. The company has a clear organizational structure led by a CEO and supported by executive assistants, regional directors, and department heads. It places strong emphasis on human resource management, with processes for recruitment, orientation, performance management, and career development. Key aspects of controlling and motivating employees include balancing qualifications with vacancies, providing feedback, establishing responsibilities and rights, building trust, and offering competitive compensation and benefits. The summary aims to provide a high-level overview of the company, its structure, and approaches to human resource management.

    Original Title

    WSE (2)

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Wall Street English (WSE) is an English language training company headquartered in Baltimore with 45 centers across China. It is owned by Pearson Education. The company has a clear organizational structure led by a CEO and supported by executive assistants, regional directors, and department heads. It places strong emphasis on human resource management, with processes for recruitment, orientation, performance management, and career development. Key aspects of controlling and motivating employees include balancing qualifications with vacancies, providing feedback, establishing responsibilities and rights, building trust, and offering competitive compensation and benefits. The summary aims to provide a high-level overview of the company, its structure, and approaches to human resource management.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    46 views24 pages

    Business Observation On Wall Street English: Presented by Group 2

    Uploaded by

    htorsukram
    Wall Street English (WSE) is an English language training company headquartered in Baltimore with 45 centers across China. It is owned by Pearson Education. The company has a clear organizational structure led by a CEO and supported by executive assistants, regional directors, and department heads. It places strong emphasis on human resource management, with processes for recruitment, orientation, performance management, and career development. Key aspects of controlling and motivating employees include balancing qualifications with vacancies, providing feedback, establishing responsibilities and rights, building trust, and offering competitive compensation and benefits. The summary aims to provide a high-level overview of the company, its structure, and approaches to human resource management.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 24

    Business Observation On Wall Street English

    Presented by Group 2
    Out line
    Company Introduction

    Company management
    Organization and Structure

    Human Resource Management

    Controlling Management

    Leading and Motivation

    Conclusion
    Company Introduction

    Headquarter: Baltimore, USA

    Beijing
    Pearson
    Tianjin
    Education Qingdao

    45 centers Shanghai
    Wall Street
    Hangzhou
    Wall Street
    Institute English(China
    )
    Shenzhen
    Guangzhou
    Organization and Structure
    CEO (David Kedwards)

    EA: Executive Assistant, Lily D Lee

    NOD: National Operation Director, Paul


    EA (Lily D Lee) Blackstone
    NSD: National Service Director,
    Adam La Fuze
    MKT: Marketing Dept.

    HR: Vivian Wu

    MKT
    NOD NSD FN: Finance Dept., Joan Qin
    (Cath HR FN IT
    North East South (Paul (Ada
    erine (Vivia IT:(Joan
    Chen YU (Chen Dev. GA
    ROD ROD ROD Black m La
    Wang n Wu) Qin) Yu)
    stone) Fuze)
    ) Dev.: Development & Construction Dept.,
    Evert van Steenbergen

    GA: General Administration Dept., Lily D Lee


    Human Resource Management

    Career
    Development
    Performance
    Management
    Orientation

    HM
    Planning
    HM Planning

    1.Recruitment and Candidate Selection Process at WSE


    HM Planning

    2.Job Description and Requirement


    Day to
    day
    Service
    operation
    Manager
    Budget
    Center
    control Sales Quality
    Director control
    WSE Consultant

    Personal
    Tutor Receptionist
    Service manager
    Human Resource Management

    Career
    Development
    Performance
    Management
    Orientation

    HM
    Planning
    Orientation

    3.Companied by a
    experienced member

    2.Receive a pamphlet

    1.Orientation
    presentation
    Human Resource Management

    Career
    Development
    Performance
    Management
    Orientation

    HM
    Planning
    Employee Performance
    Management

    Two Months’ Further Comments


    Probation Period Evaluations from students

    an experienced
    the recruitment
    teacher ‘s
    trainer ‘s feedback
    observation.

    ?
    Passed or Not?
    the center service
    manager’s
    comments
    Human Resource Management

    Career
    Development
    Performance
    Management
    Orientation

    HM
    Planning
    Career Development

    workshops
    Make speeches in
    other cities

    Promotion

    Compulsory seminars
    Controlling Management

    Murphy’s Law
    Vacancies
    Feedback of
    Qualified employees? teachers?
    Concurrent control
    vacancies of
    control
    Feed forward
    control

    Sales drop?
    Leading and Motivations

    leadership

    Relationship
    Between
    Responsibilities and
    Rights

    The trust The power of a


    building process service
    of a service manager
    The power of service manager

    Legitimat
    e
    Coercive

    Reward

    Referent

    Expert
    The trust building process of a
    service manager

    Th
    e
    m
    os
    t
    im
    Trust cannot
    po
    rta
    be bought
    nt
    is at the shop
    to
    ke around the
    ep
    his corner
    or
    he
    r
    w
    or
    d
    The relationship between
    responsibilities and rights

    firing

    delivering
    warning
    delegating

    hiring
    Motivation

    Compensation and Motivations


    Benefit in Reality

    Motivate a diverse
    workforce
    The compensation and benefit

    •Highly competitive
    •Monthly bonus scheme
    •Full social welfare
    •Complimentary medical insurance
    •Free WSE English training course
    •Professional training
    •Paid annual vacation
    •Award trips
    •Allowance for traditional festivals
    •Job transfer support within China
    •Annual party
    Motivate the subordinates in reality

    Wonderful classes
    Get extra bonus and good feedbacks

    Promotion Entertainment
    opportunities reward
    Motivate a diverse workforce

    Flexible working schedule

    Telecommuting

    Cultural differences in motivation


    Conclusion
    Group Members and Resource

    THANK YOU
    http://www.wallstreetinstitute.com
    http://www.wallstreetinstitute.com/
    businesses/overview.aspx
    http://en.wikipedia.org/wiki/Pearson_
    http://www.pearson.com/about-us/
    http://teachwall.coachdevelop.com/

    You might also like