This document discusses Mintzberg's design parameters for individual positions, including job specialization, behavior formalization, and training/indoctrination. It describes job specialization in terms of horizontal breadth/scope of tasks and vertical depth of control. Behavior can be formalized through positions, work flow, or rules. Training teaches job skills while indoctrination teaches organizational norms. Unskilled positions have extensive specialization and formalized behavior, while professional positions have complex work that cannot be easily specialized or formalized.
This document discusses Mintzberg's design parameters for individual positions, including job specialization, behavior formalization, and training/indoctrination. It describes job specialization in terms of horizontal breadth/scope of tasks and vertical depth of control. Behavior can be formalized through positions, work flow, or rules. Training teaches job skills while indoctrination teaches organizational norms. Unskilled positions have extensive specialization and formalized behavior, while professional positions have complex work that cannot be easily specialized or formalized.
This document discusses Mintzberg's design parameters for individual positions, including job specialization, behavior formalization, and training/indoctrination. It describes job specialization in terms of horizontal breadth/scope of tasks and vertical depth of control. Behavior can be formalized through positions, work flow, or rules. Training teaches job skills while indoctrination teaches organizational norms. Unskilled positions have extensive specialization and formalized behavior, while professional positions have complex work that cannot be easily specialized or formalized.
This document discusses Mintzberg's design parameters for individual positions, including job specialization, behavior formalization, and training/indoctrination. It describes job specialization in terms of horizontal breadth/scope of tasks and vertical depth of control. Behavior can be formalized through positions, work flow, or rules. Training teaches job skills while indoctrination teaches organizational norms. Unskilled positions have extensive specialization and formalized behavior, while professional positions have complex work that cannot be easily specialized or formalized.
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DESIGN OF
INDIVIDUAL POSITIONS
Reporter: AMERODEN, JANALODING G.
PA 217 A DESIGN PARAMETERS BY MINTZBERG (1983)
�Job Specialization
�Behaviour Formalization
�Training and Indoctrination
JOB SPECIALIZATION
Jobs can be specialized into ‘breadth’ or ‘scope’
and ‘depth’.
(a) Breath or Scope - how many different tasks and
how broad or narrow is each of these tasks (horizontal job specialization)
(b) Depth - control over the work (vertical job
specialization) HORIZONTAL JOB SPECIALIZATION It is the predominant form of division of labor, an inherent part of every organization, indeed every human activity. Adam Smith in his ‘The Wealth of Nations’ showed that even in 1776, division of labor has been very often taken notice of as proven by the trade of the pin maker.
Horizontal specialization focuses the attention of
the worker by repetition while facilitating standardization and learning. In the end, it allows the individual to be matched to the task. VERTICAL JOB SPECIALIZATION It separates the performance of the work from the administration of it. Organizations specialized jobs in the vertical dimension in the belief that a different perspective is required to determine how the work should be done. PROBLEMS WITH SPECIALIZATION
�Ineffective communication and control
�Unbalance in the working
�Lack of initiative and motivation
JOB ENLARGEMENT a. Horizontal Job Enlargement - the worker engages in a wide variety of the tasks associated with producing products and services.
b. Vertical Job Enlargement - not only does the
worker carry out more tasks but he also gains more control over them. BEHAVIOR FORMALIZATION Behavior may be formalized in three basic ways:
a. By the position – specifications being attached
to the job itself
b. By the work flow – specifications being
attached to the work
c. By rules – specification being issued in
general REASONS FOR FORMALIZATION OF BEHAVIOR ARE THE FOLLOWING: a. It reduces variability, ultimately to predict and control it;
b. It also used to attain precise and carefully
predetermined coordination of work;
c. It is also used to ensure the machinelike
consistency that leads to efficient production; and
d. It is also used to ensure fairness to clients.
TRAINING AND INDOCTRINATION The intention of this is to ensure that the jobholder develops the necessary behaviors before beginning to work.
Training refers to the process by which job-related
skills and knowledge are taught.
Indoctrination is the process by which
organizational norms are acquired.
Both amount to the internalization of accepted
patterns of behavior in the workers. RELATING THE POSITION DESIGN PARAMETERS Specialization, formalization, and training and indoctrination are completely independent design parameters. In essence, two fundamentally different kinds of positions are unskilled and professional. Unskilled because the work is highly rationalized with extensive specialization in both the horizontal and vertical dimensions, and it is often coordinated and controlled by direct formalization of behavior.
Professional because the work is complex, it cannot
easily be specialized in the vertical dimension of formalized by the organization’s techno structure. SHUKRAN! THANK YOU!