Lecture No.12 Ms. Sara Fareed: Information Communication and Technology (ICT)

Information Communication and Technology (ICT)
LECTURE NO.12
MS. SARA FAREED
TOPICS
• Types of information system
• Geo graphic information system
• Transaction processing system
• Decision making system
 There are various types of information
systems, for example: transaction
processing systems, decision
support systems, knowledge
management systems, learning
management systems, database
management systems, and office
information systems
GIS
 A geographic information system (GIS) is a
framework for gathering, managing, and
analyzing data. Rooted in the science of
geography, GIS integrates many types of data.
It analyzes spatial location and organizes
layers of information into visualizations using
maps and 3D scenes. With this unique
capability, GIS reveals deeper insights into
data, such as patterns, relationships, and
situations—helping users make smarter
decisions.
 GIS applications (or GIS apps) are
computer-based tools that allow the user
to create interactive queries (user-created
searches), store and edit spatial and non-
spatial data, analyze spatial information
output, and visually share the results of
these operations by presenting them as
maps.
 Hundreds of thousands of organizations in
virtually every field are using GIS to make
maps that communicate, perform analysis,
share information, and solve complex
problems around the world. This is changing
the way the world works.
TPS
 A Transaction Processing System is a set
of information which processes the
data transaction in database system that
monitors transaction programs.
The system is useful when something is
sold over the internet. It allows for a time
delay between when an item is being sold
to when it is actually sold.
 Examples include systems that manage
sales order entry, airline reservations,
payroll, employee records, manufacturing,
and shipping.
OFFICE SYSTEM
 An office system can be defined as an
orderly arrangement of whole activities
of an office and framing of procedures to
be followed for the effective and
economic performance of work.
 Examples Accounting, finance, inventory,
order fulfillment, distribution, and shipping
are examples of back office systems. Back
office systems can be manual or automated.
Front office systems are focussed on
customers and refer to activities such as
sales, marketing and customer service.
 It refers to the various components and
elements of an office, from computers
and work equipment to its physical layout
and ambiance. It also covers the way
employees interact and the overall office
culture.
KW SYSTEM
 Major knowledge work applications
include CAD systems, virtual reality
systems for simulation and modelling,
and financial workstations. Computer-
aided design (CAD) automates the
creation and revision of designs, using
computers and sophisticated graphics
software.
MANAGEMENT INFORMATION
SYSTEM
 An MIS is a system designed to manage
information within a company or
organization. This includes employees,
departments, projects, clients, finances,
and other types of data.
 However, in the computing world, an MIS
typically refers to the hardware and software
used to manage information.
 1. Sales and Marketing
• Sales Management
• Marketing Management
• Lead Generation and Tracking
• Order Processing and eCommerce
• Reservation Management
• Customer Relationship Management
(CRM)
• Customer Intelligence
• Customer Support Call Center
• Customer Chat
• Customer Loyalty
 2. Operations
• Enterprise Resource Planning (ERP)
• Operations Support
• Engineering
• Manufacturing
• Distribution
• Logistics
• Inventory and Stock Control
• Scheduling
• Process Control
• Procurement
 3. Research & Development and Medical
• Research Management
• Laboratory Information Management System (LIMS)
• Scientific Information Management
• Innovation Management
• Intellectual Property Management
• Clinical Information System (CIS)
• Hospital Information System (HIS)
• Electronic Medical Record (EMR)
• Electronic Health Record (EHR)
• Drug Information System (DIS)
 4. Financial
• Accounts Payable
• Accounts Receivable
• General Ledger
• Budgeting and Planning
• Forecasting and Reporting
• Expense Management
• Funds Transfer
• Investment and Portfolio Management
• Shareholder and SEC
• Tax Processing
Exercise
 Write few lines about Decision Support

System.

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 Write few lines about Decision Support

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