Operations Management: Course Instructor: Mansoor Qureshi

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Operations

Management
Topic – Demand Planning

Course Instructor:
Mansoor Qureshi
Introduction
• Where does the real business activity start from?

Consumption of Goods & Services

• What does an organization need to run its business


activities?
A Plan

• What is the things that has connected us all in a business


process / supply chain?

It is DEMAND at all levels


Material / Product Flow
Planning Sequence

Economic,
Corporate competitive, Aggregate
strategies and political demand
and policies conditions forecasts

Establishes operations
Business Plan
and capacity strategies

Establishes
Aggregate plan
operations capacity

Master schedule Establishes schedules


for specific products
Overview of Planning Levels
• Long-range plans
– Long term capacity
– Location / layout
• Intermediate plans (General levels)
– Employment
– Output
• Short-range plans (Detailed plans)
– Machine loading
– Job assignments
Aggregate Planning Inputs

• Resources • Costs
– Workforce – Inventory carrying
– Facilities – Back orders
• Demand forecast – Hiring/firing
• Policies – Overtime
– Subcontracting – Inventory changes
– Overtime – subcontracting
– Inventory levels
– Back orders
Aggregate Planning Outputs

• Total cost of a plan

• Projected levels of inventory


– Inventory
– Output
– Employment
– Subcontracting
– Backordering
Aggregate Planning Strategies

• Maintain a level workforce


• Maintain a steady output rate
• Match demand period by period
• Use a combination of decision
variables
Basic Strategies

• Level capacity strategy:


– Maintaining a steady rate
of regular-time output
while meeting variations
in demand by a
combination of options.
• Chase demand strategy:
– Matching capacity to
demand; the planned
output for a period is set
at the expected demand
for that period.
Level Approach Chase Approach
• Advantages • Advantages
– Stable output rates and – Investment in
workforce inventory is low
– Labor utilization in
• Disadvantages high
– Greater inventory costs • Disadvantages
– Increased overtime and – The cost of
idle time adjusting output
– Resource utilizations rates and/or
vary over time workforce levels
Techniques for Aggregate Planning

1. Determine demand for each period


2. Determine capacities for each period
3. Identify policies that are pertinent
4. Determine units costs
5. Develop alternative plans and costs
6. Select the best plan that satisfies objectives.
Otherwise return to step 5.
Aggregate Planning in Services
• Services occur when they are rendered
• Demand for service can be difficult to
predict
• Capacity availability can be difficult to
predict
• Labor flexibility can be an advantage in
services
Aggregate Plan to Master Schedule

Aggregate
Planning

Disaggregation

Master
Schedule
Disaggregating the Aggregate Plan

• Master schedule: The result of


disaggregating an aggregate plan; shows
quantity and timing of specific end items for
a scheduled horizon.
• Rough-cut capacity planning: Approximate
balancing of capacity and demand to test the
feasibility of a master schedule.
Master Scheduling Master Scheduler
Evaluates impact of new
Determines quantities orders
needed to meet Provides delivery dates
demand for orders

Interfaces with Deals with problems


• Marketing • Production delays
• Capacity planning • Revising master
• Production planning schedule
• Distribution planning • Insufficient capacity
Master Scheduling Process
Inputs Outputs

Beginning inventory Projected inventory

Forecast Master production schedule


Master
Scheduling

Customer orders Uncommitted inventory

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