Virgin Mobile USA

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Virgin Mobile USA: Pricing for

the Very First Time


Group 4, Section A
Ajitesh Jaiswal (08P007)
Anuj Dharnidharka (08P013)
Reeti Bhatia (08P039)
Siddharth Singh (08P048)
Subhratosh Khan (08P050)
Varun Malik (08P053)
Virgin Group
• UK Based – Top 3 brands in UK
• Known for Brand Extension – 200 Virgin
Brands
• Some Successful – Virgin Music
• Some Failed – Virgin Cola
Virgin Mobile
• Launched in UK in 1999
• Currently present in 6 countries
• Failed in Singapore
Virgin Mobile – Operational Model
• Leased Network – No network maintenance
issues
• Focus on Consumer Needs and Wants
• Revolutionary – Going with what Virgin
stands for
American Cellular Market
• Saturated – Everybody who should use a mobile is
using one and if one is not using a mobile, its because
he does not need one.
• Post Paid Based – 92% of all customers are on a
contract basis
• High Advertising – Verizon budget: $650 Million
• Unserved Youth Market – No carrier was targeting
this segment
Target Segment
• The Youth Segment – High School and
College Students – 15 to 29 year olds
• Open to new products – open to uses
• Untargeted till now
• Virgin Mobile decided to market the mobile as
much more than a device to make calls –
messaging, ringtones, downloads etc.
VirginXtras
• Extras for the Target Segment
– Collaboration with MTV for downloadables and
airtime
– Text Messaging
– Ring Tones
– Rescue Ring
– Fun Clips
– Music Messenger
– Etc etc
Distribution
• No Salesmen – Strategic Distribution
• No retail outlets
• Kept in Stores frequented by youth – Dollar
Stores etc
• Available at retail shelf as any other electronic
product
Packaging
• Attractively packed for the Younger
Generation
• Changeable Clamshells
Promotion
• Low Budget
• Target Segment Oriented
• Street Marketing
• Unusual Launch
• Articles in opinion-leading magazines
Pricing
• 3 options
– Clone the industry prices
– “Price below the Competition”
– “A whole new Plan”
Suggestion
• Create a new pricing plan
– Young Generation knows about hidden costs
– Young Generation cannot enter into contracts
– Should have the ability to stay hidden from parents
Suggestion Contd.
• Should be based on Current Industry Pricing
Plans
– The pricing should be new, but should be based on
existing plans.
• Separate Text messaging plans and Download
plans
– These will not be billed
– On a pay first, use later basis
Suggestion Contd.
• Finally, Create a plan that the intended user
can support, i.e. Cheaper than normal
• Since we do not have Salesperson to explain
our products, we need to have a simple pricing
plan that the user can understand, If possible
the plan should be similar to others
THANK YOU

QUESTIONS?

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