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    Introduction To Management: Know How To Manage Your Time. Develop Your Skill at Being Politically Aware

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    mubasher
    This document provides an introduction to management. It defines what managers are and explains that they coordinate work to accomplish organizational goals. Managers work in organizations and can be classified as first-line, middle, or top managers. The key functions of management are planning, organizing, leading, and controlling. Managers also fulfill various roles and need technical, human, and conceptual skills. The manager's job is changing due to factors like customers, technology, social media, innovation, and emphasis on employees. Studying management is important because the skills are universal and most people will either manage or be managed in their careers.

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    Introduction To Management: Know How To Manage Your Time. Develop Your Skill at Being Politically Aware

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    mubasher
    73 views34 pages
    This document provides an introduction to management. It defines what managers are and explains that they coordinate work to accomplish organizational goals. Managers work in organizations and can be classified as first-line, middle, or top managers. The key functions of management are planning, organizing, leading, and controlling. Managers also fulfill various roles and need technical, human, and conceptual skills. The manager's job is changing due to factors like customers, technology, social media, innovation, and emphasis on employees. Studying management is important because the skills are universal and most people will either manage or be managed in their careers.

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    chapter1introtomanagement

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    This document provides an introduction to management. It defines what managers are and explains that they coordinate work to accomplish organizational goals. Managers work in organizations and can be classified as first-line, middle, or top managers. The key functions of management are planning, organizing, leading, and controlling. Managers also fulfill various roles and need technical, human, and conceptual skills. The manager's job is changing due to factors like customers, technology, social media, innovation, and emphasis on employees. Studying management is important because the skills are universal and most people will either manage or be managed in their careers.

    Copyright:

    © All Rights Reserved
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    Download as pptx, pdf, or txt
    73 views34 pages

    Introduction To Management: Know How To Manage Your Time. Develop Your Skill at Being Politically Aware

    Uploaded by

    mubasher
    This document provides an introduction to management. It defines what managers are and explains that they coordinate work to accomplish organizational goals. Managers work in organizations and can be classified as first-line, middle, or top managers. The key functions of management are planning, organizing, leading, and controlling. Managers also fulfill various roles and need technical, human, and conceptual skills. The manager's job is changing due to factors like customers, technology, social media, innovation, and emphasis on employees. Studying management is important because the skills are universal and most people will either manage or be managed in their careers.

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    of 34

    Chapter 1

    Introduction to Management
    Learning Objectives
    1 Explain why managers are important to organizations.
    2 Tell who managers are and where they work.
    ● Know how to manage your time.
    3 Describe the functions, roles, and skills of managers.
    ● Develop your skill at being politically aware.
    4 Describe the factors that are reshaping and redefining the manager’s job.
    5 Explain the value of studying management.
    Who Are Managers?
     Manager
     Someone who coordinates and oversees the work of
    other people so that organizational goals can be
    accomplished.
     A manager’s job is not about personal achievement, it’s
    about helping others do their work.
    Why are Managers Important?
    Why are Managers Important?

    What can a great Managers do?

     Inspire you professionally and personally


     Energize you and your coworkers to accomplish things together
    that you couldn’t get done by yourself
     Provide coaching and guidance with problems
     Provide you feedback on how you’re doing
     Help you to improve your performance
     Keep you informed of organizational changes
     Change your life .
    Why are Managers Important?
     First reason why managers are important is because
    Organizations need their managerial skills and abilities
    more than ever in these uncertain and complex times.
     Another reason why managers are important to
    organizations is because Managerial skills and abilities are
    critical in getting things done.
     Finally, managers do matter to organizations The quality
    of the employee/supervisor relationship is the most
    important variable in productivity and loyalty.
    Levels of Management
    How can managers be classified in
    organizations?
     First-line Managers -Managers at the lowest
    level of management who manage the work of
    non-managerial employees.
     who typically are involved with producing the
    organization’s products or servicing the
    organization’s customers.
     These managers often have titles such as
    supervisors or even shift managers, district
    managers, department managers, or office
    managers.
     Middle Managers - Managers between the lowest level and top
    levels of the organization. who manage the work of first-line
    managers.
    They may have titles such as regional manager, project leader, store
    manager, or division manager.

    Top Managers - Individuals who are responsible for making


    organization-wide decisions and establishing plans and goals that
    affect the entire organization.
    These individuals typically have titles such as executive, vice
    president, president, managing director, chief operating officer, or
    chief executive officer.
    Where Do Managers Work?
    Managers work in organizations.

     Organization
     A systematic arrangement of people brought together to
    accomplish some specific purpose; applies to all organizations.
     Where managers work (manage)
     A deliberate arrangement of people assembled to accomplish
    some specific purpose (that individuals independently could not
    accomplish alone).
    Common characteristics of Organization
     Have a distinct purpose (goal)
     Are composed of people
     Have a deliberate structure which members do their work
    Common Characteristics of Organizations
    What Do Managers Do?
     Management involves coordinating and overseeing the
    work activities of others so that their activities are
    completed efficiently and effectively.

     Efficiency and Effectiveness


     Efficiency  Effectiveness
     “Doing things right”  “Doing the right things”
     Getting the most output  Attaining organizational
    form the least inputs. goals.
     Efficiency refers to getting the most output from the least amount of
    inputs or resources.
     Managers deal with scarce resources including people, money, and
    equipment and want to use those resources efficiently.
     It’s not enough, however, just to be efficient. Management is also
    concerned with employee effectiveness.
     Effectiveness is often described as “doing the right things,” that is,
    doing those work activities that will result in achieving goals.
     Whereas efficiency is concerned with the means of getting things
    done, effectiveness is concerned with the ends, or attainment of
    organizational goals.
    Efficiency and Effectiveness
    in Management
    Management Functions
    Henri Fayol, a French businessman in the early part of the twentieth
    century, suggested that all managers perform Four functions.
     Planning - Management function that involves defining goals,
    establishing strategies to achieve goals, and developing plans to
    integrate and coordinate activities.
     Organizing - Management function that involves arranging and
    structuring work to accomplish organizational goals.
     Leading - Management function that involves working with and
    through people to accomplish goals.
     Controlling - Management function that involves monitoring,
    comparing, and correcting work performance.
    Four Functions of Management
    Management Roles
     Roles are specific actions or behaviors expected of a
    manager.
     Henry Mintzberg identified 10 roles grouped around
    i. Interpersonal Roles
    ii. Informational Roles
    iii. Decisional Roles
    Management Roles
     Interpersonal roles :
    Managerial roles that involve people and other duties that
    are formal and symbolic in nature
     Figurehead, leader, liaison
     Informational roles:
    Managerial roles that involve collecting, receiving, and
    disseminating information
     Monitor, disseminator, spokesperson
     Decisional roles:
    Managerial roles that revolve around making choices
     Entrepreneur, disturbance handler, resource
    allocator, negotiator
    Cont.
    Management Skills
    Robert L. Katz proposed that managers need three critical skills
    in managing:
    1. Technical skills.
    2. Human skills.
    3. Conceptual skills.
    Management Skills
     Technical skills
     Job-specific knowledge and techniques needed to expertly
    perform work tasks.
     Human skills
     The ability to work well with other people individually and
    in a group
     Conceptual skills
     The ability to think and conceptualize about abstract and
    complex situations concerning the organization
    What Skills Needed at Different
    Managerial Levels?
    Skills Needed at Different
    Managerial Levels
    Skills Needed at Different Managerial Levels
     Technical skills tend to be more important for first-line managers
    because they typically manage employees who use tools and techniques
    to produce the organization’s products or service the organization’s
    customers.
     Human skills are equally important to all levels of management.
    Because managers with good human skills get the best out of their
    people. They know how to communicate, motivate, lead, inspire and
    trust.
     Conceptual skills are most important to top managers because
    managers see the organization as a whole, understand the relationships
    among various subunits and can effectively direct employees’ work.
    Important Managerial Skills
    HOW is the manager’s job changing?
    • In today’s world, managers are dealing with global economic and
    political uncertainties, changing workplaces, ethical issues, security
    threats, and changing technology.
    • We want to focus on five of these changes:
    • Customers
    • Technology
    • Social media
    • Innovation
    • Employee.
    The Importance of Customers to the Manager’s
    Job
     Customers: the reason that organizations exist
     Managing customer relationships is the responsibility of all
    managers and employees.
     Consistent high quality customer service is essential for
    survival.
    Focus on Technology
    • Managers increasingly face challenges in their work because
    technology has been changing how things get done. Robotics are
    examples of technology.
    • The job of a manager is to help people cross the bridge to get
    them comfortable with the technology, to get them using it, and to
    help them understand how it makes their lives better.
    Focus on Social Media
    • Forms of electronic communication through which users
    create online communities to share ideas, information,
    personal messages, and other content.

    Focus on Innovation
    • Success in business today demands innovation.
    • Innovation means exploring new ground, taking risks, and
    doing things differently.
    • Managers should encourage employees to be aware of and act
    on opportunities for innovation.
    Focus on the Employee
    • Progressive companies recognize the importance of treating
    employees well not only because it’s simply the right thing to do, but
    also because it is good business.
    • Well-treated employees are more likely to go the extra mile when
    performing their jobs.
    • Successful managers regularly provide performance feedback that
    serves as an evaluation of an employee’s performance.
    Why Study Management?
    Why Study Management?
     Universality of Management
    The reality that management is needed in all types and sizes of
    organizations, at all organizational levels, in all organizational
    areas, and in organizations no matter where located.
    The Reality of Work
    • Another reason for studying management is the reality that for most of you,
    once you graduate from college and begin your career, you will either manage
    or be managed.
    • For those who plan to be managers, an understanding of management forms the
    foundation upon which to build your management knowledge and skills. For
    those of you who don’t see yourself managing, you’re still likely to have to
    work with managers.

    Rewards and Challenges of Being a Manager

    • First, there are many challenges. It can be a tough and often thankless job.
    • Despite these challenges, being a manager can be rewarding. You’re responsible
    for creating a work environment in which organizational members can do their
    work to the best of their ability and thus help the organization achieve its goals.
    Rewards and Challenges of Being a Manager

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