Scribd Logo
Upload

Welcome to Scribd!

  • 107 views

    Call Failure Analysis & Troubleshooting: in Compliance With ISO-9001 Cost Effective Quality Manpower Training Services

    Uploaded by

    Naveen Chandel
    The document discusses analyzing call failure in mobile networks. It describes classifying call failures into coverage/interference problems, improper radio settings, equipment issues, and network resource limitations. The methodology involves data preparation, traffic analysis, equipment analysis, coverage analysis, and signaling analysis using hourly statistics, configuration data, alarms, and traces. Traffic analysis examines utilization, coverage analysis considers signal levels and interference, and equipment analysis reviews alarms. The document also mentions handling call, mute call, and download/webpage access failures.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd

    Call Failure Analysis & Troubleshooting: in Compliance With ISO-9001 Cost Effective Quality Manpower Training Services

    Uploaded by

    Naveen Chandel
    107 views12 pages
    The document discusses analyzing call failure in mobile networks. It describes classifying call failures into coverage/interference problems, improper radio settings, equipment issues, and network resource limitations. The methodology involves data preparation, traffic analysis, equipment analysis, coverage analysis, and signaling analysis using hourly statistics, configuration data, alarms, and traces. Traffic analysis examines utilization, coverage analysis considers signal levels and interference, and equipment analysis reviews alarms. The document also mentions handling call, mute call, and download/webpage access failures.

    Original Description:

    CALL FAILURES IN zte

    Original Title

    Call Failures

    Copyright

    © © All Rights Reserved

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document discusses analyzing call failure in mobile networks. It describes classifying call failures into coverage/interference problems, improper radio settings, equipment issues, and network resource limitations. The methodology involves data preparation, traffic analysis, equipment analysis, coverage analysis, and signaling analysis using hourly statistics, configuration data, alarms, and traces. Traffic analysis examines utilization, coverage analysis considers signal levels and interference, and equipment analysis reviews alarms. The document also mentions handling call, mute call, and download/webpage access failures.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    107 views12 pages

    Call Failure Analysis & Troubleshooting: in Compliance With ISO-9001 Cost Effective Quality Manpower Training Services

    Uploaded by

    Naveen Chandel
    The document discusses analyzing call failure in mobile networks. It describes classifying call failures into coverage/interference problems, improper radio settings, equipment issues, and network resource limitations. The methodology involves data preparation, traffic analysis, equipment analysis, coverage analysis, and signaling analysis using hourly statistics, configuration data, alarms, and traces. Traffic analysis examines utilization, coverage analysis considers signal levels and interference, and equipment analysis reviews alarms. The document also mentions handling call, mute call, and download/webpage access failures.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 12

    Call Failure Analysis & troubleshooting

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Content

    • Call fail reason


    • FAQ

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Call Fail Reason
    The Call Fail Reason can be classified into several reason :
    1.Coverage and Interference Problem.
    •Coverage Hole and UL Interference.(RRC.FailConnEstab.NoReply)

    2.Improper radio and neighbor parameter setting.


    •Missing neighbor, wrong setting of neighbor cell,
    •Low Setting of Initial SIR Target.

    3.Equipment and Interface Problem.


    Abnormality of Equipment Clock/ DSP/CPU, Insufficient RAN Board
    Resources, Transmission Alarm. (VS.RRC.Rej.RL.Fail, VS.RRC.Rej.TNL.Fail(Iub
    problem).
    4.Network Element and Interface Resource.
    High Cell Load, High CE Utilization, High IUB,IU CS/PS Utilization.
    (VS.RRC.Rej.Power.Cong, VS.RRC.Rej.ULIUBBandCong,
    VS.RRC.Rej.DLIUBBandCong,)

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Call flow analysis flow

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    The methodology to analyze Call fail problem containing several step below:
    1.Data Preparation
    2.Traffic Analysis.
    3.Equipment Analysis.
    4.Coverage and Interference Analysis.
    5.Signalling Analysis
    Methodology
    •Hourly/Daily Statistic (CS RAB assignment failure per cell, RRC
    connection reject per cell, Cell TX and RX Power, etc).
    •The latest Site Map, Neighbor relation, and cell
    configuration/parameter data.
    •Single subscriber tracing recorded by RNC.
    •CHR recorded by RNC.
    •Active and History Alarm.
    •Data files collected by DT.

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Traffic Analysis
    1. The Traffic analysis is related to CE utilization, IUB,IU Utilization, and Code
    Utilization. This Information we can get from the Daily/Hourly Statistic.
    2. The RRC Rejection Cause related to traffic utilization
    • Iub utilization
    • Cell Load
    • UL CE utilization
    • DL CE utilization
    • Code Utilization

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Equipment Analysis

    The Alarm information of RNC, Node b, MSS, MGW, and Interface(Transmission) can
    we gather as early diagnosis to reduce time if we found Call Drop problem.
    •The History and Active Alarm can help to give quick reference for analyzing the
    network problem.
    Coverage and Interference Analysis
    The Threshold of CPICH RSCP <=-95 dBm consider as Poor Coverage.
    the uplink transmit power reaches the maximum before call fail, the call fail is
    probably due to poor uplink coverage.
    Poor Coverage could be due to cross feeder, missing neighbor, inconsistency neighbor
    parameter, neighboring sites down, and node b power amplifier failure.
    UL Interference problem if RTWP is greater than 10 dB from normal value of normal
    RTWP value -103 to -107 dBm.

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Handling Call Failures

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Content

    Handling Mute Calls

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Installation Flow
    Handling Download and Webpage Access Failures after Activating PS
    Services

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    FAQ

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services


    Thank You

    In compliance with ISO-9001 Cost Effective Quality Training Manpower Services

    You might also like