Concept of Learning Organisation Roles & Skills of Manager: - by - Abhishek Biswas (MBA-IB) - Aditi Rai (MBA-IB)

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Concept of learning Organisation

Roles & Skills of Manager

• By
• Abhishek
Biswas(MBA-IB)
• Aditi Rai(MBA-IB)
Principles of Management-LP1 1
Organisational Behaviour (OB)
• Organisational Behaviour is a field of study that
investigates the impact of individual,groups and
structure have n behaviour within the organisation
for the purpose of applying such knowledge
towards improving an organisation.
-Stephans P. Robbins

• Organisation behaviour is directly concerned with


the understanding,production and control of
human behaviour in organisation.
-Fred Luthans.

Principles of Management-LP1 2
Features of Organisational Behaviour

• A field of study and not a discipline.


• Interdisciplinary approach
• Normative & Value centered.
• Oriented towards Organisational Objective.

Principles of Management-LP1 3
Benefits of Organisational Behaviour
• Proved to be an instrument for managers to
get their work done more effectively.
• Helps to deliver job satisfaction.
• Helps building motivating climate in the
organsaition.
• It helps in improving functional behaviour
within the organisation.

Principles of Management-LP1 4
SKills and
Roles of
Managers
Who is a Manager?

A manager achieves objectives through efficient and


effective use of resources.

• Efficient-doing things right


• Effective –doing right things

6
Skills of Managers

Human
Skills
Technical Conceptual
Skills Skills

Skills of
managers

7
Technical Skills

• “Business skills”
• Using methods and
techniques to perform a
task
• Ability to apply specialized
knowledge or expertise
• Keeping up with the latest
technology in the job

8
Human Skills

• Ability to work with,


understand & motivate
other people both
individually & in groups
• Understanding
• Communicating
• Win cooperation of others
• Build effective work teams&
work as team members

9
Conceptual Skills

• Mental ability to analyze & diagnose complex situations.


• Ability to see the whole organisation & its interrelationships
• Ability to visualise the entire picture.
• Develop long range plans for future direction of organization

10
Roles of Managers
Interpersonal Informational Decisional

• The “figurehead” • The monitor • The


• The leader • The disseminator entrepreneur
• The liaison • The • The disturbance
spokesperson handler
• The resource
allocator
• The negotiator

14
Sources
• Organisational Behaviour by LM Prasad
• www.indiastudychannel.com.
• www.thebalance.com
• Robbins Judge Sanghi, Organisational
Behaviour.

Principles of Management-LP1 15
Thank You

Principles of Management-LP1 16

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